My boyfriend and I stayed here for 3 nights. It was only 70 Euro, and we were on a budget. The rooms were very clean, and each morning we received a simple but complementary breakfast. The location is fantastic. Just a minutes walk from all the major attractions. Great view from the hotel balcony. All the other staff was fantastic and accommodating. They let us leave our baggage in the lobby after checkout so we could tour on our last day with ease.
Our only complaint was with the manager. Our key was made of a very cheap alloy, and it broke off in the lock when we went to open the door our first morning. The front desk did not have a spare, as the other one had broken a few weeks back. We had to wait 30+ minutes for the manager to show up. They eventually had to switch out the whole door handle so that we could get into our room. We didn't mind the touring delay too much until the manager informed us it would be 30 Euro for his troubles. The only thing that needed replacing was the key. A staff member switched the door handle out, and it was still usable once a replacement key was made. I had to fight him on the fee on the basis that there should always be a spare key, and that this was really an inconvenience for us - not the hotel management. He eventually gave in, but not before making a snide comment: "30 Euros isn't a lot for me, but if it's a lot for you...".
Would not return.
- Official Description (provided by the hotel):
- A stay at the Sultan's Eye is an exceptionally pleasant experience. Historical atmosphere and quality service are combined with an address in the heart of the city. Sultan's Eye brings you much more than just a vacation and will give you one of the best Istanbul memories. ... more less
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- Also Known As:
- Sultans Eye Comfort Istanbul