I really wanted to like this hotel. It was brand new; the few reviews on booking.com at the time were all great; what could possibly be wrong? The location was central, but being right by the tram stop was incredibly noisy; with the hundreds of hotels in the area (and I do mean hundreds), being so close to the tram was a negative, not a positive. For those who say they didn't hear it, they may be hard of hearing. We live in a city and are used to city noise, but this noise was disturbing from very early in the morning to very late at night. To be on a quiet side street is preferable (again I say, there is a choice of many hotels even in this price range).
Regarding comfort, the only place to sit in the room was an incredibly uncomfortable desk chair. A comfortable chair from Ikea would have cost little more. No one would stay at this hotel to work; who needs a desk chair? And for those who say little time is spent in the room, I agree. However, that doesn't mean no time is spent there even if its just waiting for your mate to get out of the shower. A place to sit other than the bed is not exactly a luxury, especially since there is absolutely no place else to sit in the hotel, like a lobby. Yes, there is no lobby. The entrance to the hotel is a jewelry store.
The safes were not bolted in. How ridiculous. They weighed about 4 kilos. I could hold it in one hand. I wouldn't trust leaving anything in a safe that someone could just walk off with.
The room was clean when we arrived (except for the stain on the sheets) but I would only give the cleaning staff a 6 for cleaning during our stay.
You had to lock the door to the room with your key as the door did not automatically lock when you left. Moreover, you had to lock the door with your key while you were inside the room. Since they did not have a second key to our room (again ridiculous) if someone left early for breakfast while the others slept, either the door had to remain unlocked, or those staying in the room would be locked in without the ability to get out! How this passes inspection in Turkey is beyond my comprehension. If this is not a fire hazard, nothing is. We just did not feel safe.
The materials used were so cheap (even for an inexpensive hotel) and the workmanship and upkeep so poor, that this hotel will never stand the test of time and will be a dumpy within a year.
We spent some time exploring other hotels in the area and had the opportunity to see firsthand what was available. We moved hotels and paid little more (8 euro) for a lovely, quiet, comfortable room with a chair, sofa, and coffee table. There was a lovely place to eat for breakfast unlike the basement where they served breakfast at the Hotel Ottoman Luxury. There are many better places to stay in Istanbul even in this price range.
My last point, we read that it is recommended that you ask your hotel to call a cab to avoid the hassles we read about being ripped off. The Hotel Ottoman Luxury called us a cab that refused to use the meter. We told him to stop and he demanded 10tl for two blocks! We paid him 5tl and hailed another cab on our own. It did, however, make us wonder if the staff at the hotel gets a kickback.
Compared to the other hotel we stayed at in Istanbul, our stay at the Hotel Ottoman Luxury was not a good one. As for the other "excellent" reviews on booking.com, I just don't understand their low expectations. Hate to repeat myself, but there are much better hotels with equally good locations in the same price range.
- Official Description (provided by the hotel):
- Hotel Ottoman Luxury is a short walking distance to most of historical attractions.The Hagia Sophia, Topkapı Palace,Blue mosque, just a few minutes away on foot. ... more less
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