We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“modern hotel” 3 of 5 stars
Review of The Sofa Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Sofa Hotel to your Saves list
The Sofa Hotel
5.0 of 5 Hotel   |   Tesvikiye Cad. No:41/A Nisantasi, Sisli, Istanbul 34367, Turkey   |  
Hotel amenities
Ranked #197 of 979 Hotels in Istanbul
Certificate of Excellence 2014
Kuwait City, Kuwait
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“modern hotel”
3 of 5 stars Reviewed July 22, 2013

the hotel location is in a prestigious street, the check in process was not comfortable where we requested to have a connected room and they said i have to do an upgrade while we were there in the low season (Ramadan)
the lady who checked us in was unprofessional and we did not feel that she tried to help us, the other issue is the elevators they were very narrow and small. the best thing in the hotel is the porters downstairs they were exceptional helpful and they now the city.

Room Tip: i will try something else next time
See more room tips
  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, September 11, 2013
Dear Guest

First of all I would like to thank you for sharing your experience and thoughts that will help us to improve the quality of our service.

Please accept my sincere apologies for the unpleasant attitude that was demonstrated by one of the receptionists during your check-in process.

The Sofa Hotel’s first priority is to have a highly individual guest satisfaction and the receptionist’s behavior did not show the real hospitality of our team. We will appreciate if you give us the chance to show the real The Sofa hospitality on your next stay with us.

Looking forword to seeing you again


Hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

413 reviews from our community

Traveler rating
    225
    115
    39
    21
    13
See reviews for
59
130
33
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Amman, Jordan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 18, 2013

Flawless stay, a very modern decor, friendly staff. Haven't had the chance to eat in for I was there only for a short stay. Housekeeping staff are very gentle. Bathroom amenities are excellent, for the first time i take amenities with me home :) I like their slippers too.
That would be by choice when I go back to Turkey

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, September 11, 2013
Dear Guest,

Thank you so much for taking the time to share your experience at The Sofa Hotel Nişantaşı in detail. Your kind words and feedback are greatly appreciated.

We are happy to read that you had overall a pleasant stay with us .

Look forward to seeing you again.

Hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 14, 2013

I spent 5 days at the Sofa Hotel on a recent first trip to Istanbul. I picked the hotel based on reviews read on this site as well as other websites. The hotel met expectations with respect to comfort and location. The hotel is located in the upscale modern part of Istanbul in a high end commercial neighborhood called Nisantasi which is very accessible by taxi and fairly close to other parts of Istanbul (e.g. Old City or Bosphorus). The hotel is well designed, very clean and has good service. Breakfast is fairly good although choices might be a bit limited. Rooms are spacious and have excellent amenities including nice showers. Finally the hotel has a great rooftop with a bar and a restaurant with very attentive service. On and all a positive experience but the main reservation I have is the fact that the hotel is on a busy street and the rooms facing the street are very noisy. The hotel does not guarantee quiet rooms facing the garden. If you have a room facing the street, make sure you ask for a high floor although I am afraid it won't make much of a difference, or bring ear plugs. The hotel should invest in better insulation of noise..otherwise this might become a real problem.. We had to insist very aggressively to get a room change after 2 nights.

Room Tip: Quiet rooms! Facing the garden but unfortunately the hotel cannot guarantee it.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, September 11, 2013
Dear Guest,

Greetings from beautiful Istanbul and The Sofa Hotel Nişantası, we hope that you had a pleasant return journey.It was a such a great pleasure meeting you upon your departure
I am very happy that overall you enjoyed your stay with us.
We have communicated your feedback concerning the serivce during your c/in to the entire team

I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future.
It is in our benefit to have our employees professional and trained for providing our guests with the hospitality they deserve and expect.

I would like to thank you once again and look forward to having you again

Hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 6, 2013

The Hotel is in the heart of Nisantasi, a hip area of istanbul. The design and the concept are original. The room is large with spacy bathroom and great shower. Extras in the room are too expensive even for Istanbul standards. Size of TV is too small like a PC monitor. Housekeeping and concierge are very good. Front office staff is oridinary and too official for my standards. Breakfast is nothing special. Even worst hotels in Istanbul have better buffet offer than this Hotel. Overall, quite nice and hip hotel but not the perfect one.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, September 11, 2013
Dear Guest,

We are very happy you enjoyed your experience with us and had a nice time in Istanbul
We have communicated your comment concerning about the employess to the related department head.
I am glad that you had overall a pleasant stay with us, and that you enjoyed the design of the hotel

Hope to seeing you again

hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

Our stay at The Sofa hotel was wonderful! The hotel is built around a water feature so you can hear the trickling of water everytime you walk out of your room. The rooms are exquisite with amazing shower. The pool, jacuzzi and sauna downstairs are so beautiful and relaxing. There is even a relaxation room down there for people to read or meditate. All aspects of the hotel are lovely, and the concierge service is very reliable and informative. We loved it!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, July 22, 2013
Dear Guest ,

Greetings from sunny Istanbul.

I would like to thank you for taking the time to share your feedback at Tripadvisor
I am also very happy to read you liked rooms and the décor, our rooms etc..

Hope we will have another chance to see you again.

Kind Regards

Hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
4 of 5 stars Reviewed May 30, 2013

The hotel overall is not bad. The concierge service of the hotel is excellent. The full team is dedicated to help, specially Mr. Sadullah who was very helpful in giving us tips on where to go, what to visit and where to eat which made our journey very pleasurable. In terms of wifi, we don't understand how we have to pay for it when most hotels give it for free.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humeyra E, Front Office Manager at The Sofa Hotel, responded to this review, July 22, 2013
Dear Guest,

Warm greetings from The Sofa Hotel

I am very happy that you were satisfied druing your stay with us.
I wouls also thank you for the review post on TripAdvisor about our concierge team and Sadullah.
Your feedback has alrady been shared with the entire team .

Looking forward to seeing you again.

Kind Regards

Hümeyra Ercil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 26, 2013

On the surface there is little to criticise about this hotel: it is in the heart of the trendiest shopping district in Istanbul; the rooms are large; it has a big spa facility, many of whose facilities are included in the room price; and it has a stylish and arty design.

However scratch beneath the surface and what you find is a very over-priced establishment where the trendiness is entirely superficial.

Let's start with cost. We stayed in the most basic room the hotel has - a large but charmless suite on the third floor. For this we forked over just over 300 Euro per night (including taxes). This did not include breakfast or any other amenities (other than the spa which I will come to later).

For Istanbul this is expensive. There are many boutique hotels within driving distance of Sofa that are more delightful, friendly and offer better value.

Chief amongst our complaints is that they do not offer free wi-fi in the rooms! We got this as part of the deal in every other hotel in Turkey including small hotels in much smaller cities like Konya. For a plush hotel in the midst of Nisantasi to make you traipse down to the lobby or pay exorbitant fees for Internet access is outrageous.

A close second is the 10 Turkish Lira for a teabag in the rooms (that's around 4 Euro). Again, considering the room price providing free tea and coffee just seems like a hygiene factor.

The room itself was large, but in a peculiar way. The dressing room was almost as large as the main room area. Unless one plans to change a baby elephant into a tutu for the local circus there is no conceivable reason why all this space should have been assigned for this purpose. Particularly when the shower and bath areas have been designed compactly and to maximise space.

The downstairs spa area admittedly, is an impressive addition to ones stay. With free access to a heated pool, jacuzzi, sauna and steam room, it's a pleasant perk. The facilities are stylish and well attended. However perk is what they are - and I would say many more nice things about it if the rest of the essentials were better than they are.

The staff were fine - again, just ok. They did what we asked for but there was no sense of any greater enthusiasm than that.

Overall this hotel is a perfectly adequate choice if you want to be three doors down from Armani and DKNY, and if you have some money to burn. Otherwise I would strongly advise travellers to look for more appealing options in Beyoglu area, which has more heart anyway.

Room Tip: One can only imagine the rooms on the "hip floor" have even larger dressing rooms. If that...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Sofa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Sofa Hotel

Address: Tesvikiye Cad. No:41/A Nisantasi, Sisli, Istanbul 34367, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Istanbul
#114 Romantic Hotel in Istanbul
#121 Luxury Hotel in Istanbul
#164 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Sofa Hotel 5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Prestigia, Splendia, Despegar.com, HotelTravel.com, Priceline and Jetsetter so you can book your The Sofa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sofa Hotel Residences Istanbul

Owners: What's your side of the story?

If you own or manage The Sofa Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.