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“Great location” 4 of 5 stars
Review of Grand Oztanik Hotel

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Grand Oztanik Hotel
4.0 of 5 Hotel   |   Topcu Cad. D:9-11 Taksim, Beyoglu, Istanbul, Turkey   |  
Hotel amenities
Ranked #646 of 979 Hotels in Istanbul
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great location”
4 of 5 stars Reviewed March 2, 2014

(+): location near taksim square in a calm area- 5 minutes walk from metro station- near supermarkets/exchange offices -breakfast- helpful staff
(-): old bathrooms, small swimming pool-rooms cleaning service is slow

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you so much for your very nice comments.We also appreciate the kind words about our staff.
We always want to keep our guests happy and comfortable with our policy of service.

Please kindly be informed that your reviews are increase important for us.
We will be glad to meet you upon your next visit to Istanbul.

King Regards
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

177 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kolkata
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 9, 2014

Just returned from Istanbul and had stayed for 3 nights at this hotel while i was there....

i must appreciate the super convenience that this hotel provided due to its good location. while i had read some other reviews about this hotel which were not good ... my experience was not so dramatic. It was pretty comfortable... good breakfast... courteous staff... decent rooms...

pretty ok i would say

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you so much for your very nice comments.We also appreciate the kind words about our staff.
We always want to keep our guests happy and comfortable with our policy of service.

Please kindly be informed that your reviews are increase important for us.
We will be glad to meet you upon your next visit to Istanbul.

King Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2014

1) Staff 6 of 10
2) Location best for me regarding metro, bus, shopping, taksim square ...etc.
3) Breakfast varity but not high quality.
4) Rooms wide.
5) Its not correct to compare it to other 4* hotels but its Value to price is excellent.
6) Bathroom needs to be better although its clean.

Room Tip: The higher & corner
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you so much for your very nice comments.We also appreciate the kind words about our staff.
We always want to keep our guests happy and comfortable with our policy of service.

Please kindly be informed that your reviews are increase important for us.
We will be glad to meet you upon your next visit to Istanbul.

King Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 11, 2014

This place was absolutely terrible. Do not stay here

(1) Most of the staff cold hardly speak English and were rude
(2) Breakfast was a buffet and disgusting. Coffee from a Nescafe machine, you would expect in a railway station at night. The cereals were all local and tasteless, the juice was dilated, the meats were bland.
(3) Dinner in the evenings was a bar that was staffed by 2 people and had virtually nobody else eating in it, though took half an hour for the food, with starter and main course coming together, and midway through ordering a call came and the waiter left me to get the internal phone!
(4) Pillows and bed were uncomfortable
(5) Bathroom was clean, but showers looked as if they were installed in 1970s
(6) Lifts very loud and I could hear it 50 yds down the corridor

Room Tip: Don't stay here
See more room tips
  • Stayed December 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you for sharing your comments with us.
It will be helpful for improving our service.
We are really appreciate for your comment.
Be sure that we take into consideration our guest's review.

Hope to get a chance to guest you again!

Best Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed January 5, 2014

We used Priceline Express Deals to book this hotel, and had we been able to access even a sliver of these reviews, we would not have stayed here.

A four star hotel, according to the Forbes/Mobil rating system, compared with our experience.

1. "Service is all-important."
Staff spoke very limited English, which sounds like a terrible thing to complain about in a foreign country, but is necessary in order to talk about local attractions, how to get around, to make restaurant reservations, etc. We arrived at 4 AM and the very courteous bellboy we first met was the nicest person with whom we interacted. When we asked concierge staff for an adapter, they told us go across the street and buy one from the market.

2. "Beds have high-quality linens; pillows are luxurious and numerous."
By far the worst part of the hotel. Rocks could take a few pointers from these beds. Literally cannot fathom how you make a bed this hard without using concrete. Pillows were incredibly lumpy and hard, as well. Wallpaper in our room was peeling, furniture was heavily dinged up. You could hear everything through the walls - the person sneezing in the hallway, the couple next door arguing, the kid down the hall walking. Windows didn't fully seal, either, so we heard everything that was going on in the street, too. Just a terrible sleeping experience.

3. " Showers do not have plastic curtains; space is more than adequate for two people; robes and towels are plush."
The nicest part of the room was the high-pressured shower...when you could get hot water. One of our towels had cigarette burns in it.

4. "An on-site restaurant offers full breakfast, lunch and dinner."
Breakfast is included, and fine as far as buffets go.

5. "Hotel Amenities: Offers a fitness center with televisions; concierge desk; lobby and public restrooms are richly appointed."
No fitness center, which was fine for us since we were there to take advantage of the city, not the hotel. However, there is an old metal detector as soon as you walk in - not that you have to use it, as you can just walk around it. It really set a menacing tone for one's stay. Chairs/couches in the lobby were old and made of pleather. Internet barely worked the entire time we were there.

The hotel is in a good location, which was its only saving grace - because it was so unpleasant to be in the hotel, we spent as much time outside of it as possible. Truly, there are so many hotel options in Istanbul; stay somewhere else.

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you for sharing your comments with us.
It will be helpful for improving our service.

We are really appreciate for your comment.
Be sure that we take into consideration our guest's review.

Hope to get a chance to guest you again!

Best Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2013

AVIT Holidays...Turkey is our specialty, the World is our passion....
Location and view are amazing, the street is very safe its suitable for families, you can hang out without being worried from any thing, the rooms and bed are very comfortable and clean and so is the room service..The breakfast was very delicious,it consists of several types of food ..Its an amazing hotel...

Room Tip: Rooms on the south side are quieter and have great view..
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you so much for your very nice comments.We also appreciate the kind words about our staff.
We always want to keep our guests happy and comfortable with our policy of service.

Please kindly be informed that your reviews are increase important for us.
We will be glad to meet you upon your next visit to Istanbul.

King Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2013

I stayed at this hotel with my family its very nice service is very good the breakfast was very delicious its very close to everywhere and very easy to reach anywhere I would recommend this hotel to anyone. You will not regret it :)

Room Tip: All the rooms are beautiful
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metin T, Yönetici at Grand Oztanik Hotel, responded to this review, January 8, 2015
Dear Guest,

Thank you so much for your very nice comments.We also appreciate the kind words about our staff.
We always want to keep our guests happy and comfortable with our policy of service.

Please kindly be informed that your reviews are increase important for us.
We will be glad to meet you upon your next visit to Istanbul.

King Regards,
Süleyman Bozdemir
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Grand Oztanik Hotel

Address: Topcu Cad. D:9-11 Taksim, Beyoglu, Istanbul, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#340 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Oztanik Hotel 4*
Number of rooms: 193
Official Description (provided by the hotel):
Grand Oztanik Hotel, Situated in Istanbul's Taksim district, Grand Oztanik Hotel offers rooms with free internet access and satellite TV, just a 5-minute walk from lively Istiklal Street. Facilities include a health club. The air conditioned rooms of Grand Oztanik are decorated with warm colors and wooden furniture. All rooms have a minibar, tea and coffee making facilities. Hotel Grand Oztanik's restaurant serves Turkish specialties and international dishes. Packed lunches or breakfast in bed can be arranged upon advance request. Guests can relax in the health club's indoor pool or the traditional Turkish hammam. Massage services are also available. The staff at the hotel's tour desk can arrange tours of Istanbul. Dolmabahce Palace is one mile away. We speak your language! Hotel Rooms: 193, Hotel Chain: Istanbul Kervansaray Hotels. ... more   less 
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Also Known As:
Grand Oztanik Istanbul
Grand Oztanik Hotel Istanbul

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