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“Arrogant manager and bad welcoming” 1 of 5 stars
Review of Tayhan Hotel

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Tayhan Hotel
3.0 of 5 Hotel   |   Turkeli Cad No. 9 | Kumkapi, Istanbul 34480, Turkey   |  
Hotel amenities
Ranked #670 of 945 Hotels in Istanbul
Rome, Italy
1 review
2 helpful votes 2 helpful votes
“Arrogant manager and bad welcoming”
1 of 5 stars Reviewed May 8, 2013

We booked this hotel 5 months ago, but still the hotel didn't have a room for us when we arrivied and we were suppose to stay in the hotel 4 nights only. Instead the hotel sent us to a hotel called "Red Rose" (50m distance from Tayhan), which you can not even call "a hotel".The hotel room was dirty and the toilet didn't work at all, no space in the bathroom and no clean towels, the sheets were like used already. Horrible experience.

We didn't want to stay in this hotel, so our travelagent's help we got transferred to another hotel where they never received our booking! finally at 11 o´clock we got to a normal hotel. The next morning we came back to Tayhan and we got a room until our last day of our holiday. The staff in the hotel were really kind and helpful, but the manager of the hotel was very arrogant and unfriendly, he refused to talk with us about this overbooking problem, which happened. We felt in the beginning that the hotel manager just "left us", this is what a guest should never feel by the hotel.This is not good behaving at all from the manager of the hotel!

We will come back again to Istanbul for sure, but never to this hotel again.

As below, it seems like there has been a lot of overbookings in the hotel so be careful when booking this hotel!!!!!

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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64 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Turin, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2013

We stayed at Hotel Tayhan a couple of weeks ago. We spent 6 nights there. The hotel was lovely, clean, comfortable, in the quarter of the Grand Bazaar, within walking distance to all major attractions, and near both bus and tramway stop. Also, there are lots of shops along the street and especially an excellent bakery
The room was not very big but clean and comfortable, so was the bathroom.
Breakfast was not very varied, international but with a special regard to Turkish food (cheese, ham, olives and bread). However, it was good quality and perfectly appropriate to get us going through the our busy morning wandering.
The staff speak some English and they're lovely and very helpful (as most Turkish people really!)
Excellent ratio quality/price! I would definitely advise it!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 27, 2013

Next time in Istanbul, I am coming back there. Excellent service, rooms really clean. On the down side, breakfast pretty average coffee horrible! Better buy some instant coffee 2 in 1 and take it with yourself :)

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed April 1, 2013 via mobile

Hi all. I spent 5 days in Istanbul during Easter 2013 and I chose this hotel considering the pictures and opinions provided here.
I am satisfied of my decision. The hotel is situated in a street full of life, shops and small stores, near Beyazit (recommended square and mosque) and Grand Bazaar. In 2 min times you can find a street in Kumpkaki where you would be able to enjoy good sea food while listening to Turkish folk music.
The rooms are small but very clean, and the toilet has been recently renovated. The staff is very nice and always willing to help.
In conclusion, i would recommend it with no doubt. The relation quality-price is really good.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

This is a great hotel with a really good location. For the price, the rooms are quite luxurious, spacious and beautiful and I would definitely recommend people to stay there when they visit Istanbul!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 5, 2012

Average hotel. A little run down but for the price it is acceptable. The breakfast gets boring after the second day. O.K. for tourist on a tight budget. The location is quite o.k. but some walking distance to the nearest tram or train line. Takes about 20 minutes to get to the old town.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
228 reviews 228 reviews
60 hotel reviews
Reviews in 57 cities Reviews in 57 cities
170 helpful votes 170 helpful votes
3 of 5 stars Reviewed October 20, 2012

in my recent experience of turkish hotels it was about average.firstly,they transferred me to another hotel 50m down the road on my first night<i have still yet to stay in the turkish hotel i actually booked on my first night in the past 12months>moved in on day 2of a three day stay.room fine but the shower leaked somewhere from the plug to the bathroom floor.original tv did not work,second worked sometimes.very few channels so didnt bother after that,although i did report it.brekkie average,the same every day.overall well located for 'strolling around town'tourist.3days was enough for me.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tayhan Hotel

Address: Turkeli Cad No. 9 | Kumkapi, Istanbul 34480, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #670 of 945 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tayhan Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Tayhan Hotel Istanbul

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