This hotel was very comfortable. Outstanding staff! There was never a time when you were walking in or out that you were not welcomed with a smile and offer of service. The location for exploring the city is excellent and you get a flavor of what it's like to live in Istanbul in this neighbourhood.
We had reserved a king sized bed. Didn't get it. We got the quick response on arrival that we would be getting a very VIP room, very nice, etcetera. Well, it wasn't a VIP room. It was a pretty standard room with 2 single beds (we are a couple that wanted to be together) however, it was very comfortable (photos attached). We heard others at the front desk complaining that they hadn't gotten a double, queen or King bed, either and we have to wonder if these even exist at the Konak. If they do not, they should be more honest and forthcoming about it when reservations are booked.
The front desk staff were exceptional! For example, my husband caught a bad cold on the last few days we were there. The Manager on duty had a special tea made up for him (something common to Turks) and wouldn't even let him pay for this 'medicinal' tea that really seemed to relieve his symptoms at least for a few hours. The thoughtfulness of this really deserve notice.
The young woman at desk (Serafina?) was really lovely: helpful, courteous and always warm and friendly. The doorman/bellman Cengis was also exceptional.
Our room and the hotel always seemed very clean and safe. The restaurant seemed to have a limited choice and a bit pricey for what it offered but this wasn't a worry since there are many other places to eat on the street in front of the hotel as well as just behind the hotel.
If we were to stay near the Convention Centre(s) again, we would actually consider returning to this hotel. That is just how comfortable and welcomed we felt.
- Official Description (provided by the hotel):
- Konak Hotel is located in the heart of the Taksim Square, which is close to the Lutfi Kirdar Exhibition Center, ICEC and Military Museum. Shopping, night life, restaurants, bars, clubs, museums and historical places are all walking distance. ... more less
- Reservation Options:
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- Also Known As:
- Konak Hotel Istanbul