This hotel is a shame for it self, and especially for Turkish Airlines which sent us there because of connection. First of all hotel is too old, really bad interior, I can not believe the stars it has. Maybe 10 years ago it was ok, but now it's really terrible. Staff is unbelievable, rude, ignorant, it makes you feel like some poor thing get from the street, like they don't get any money from Turkish Airlines for the passengers staying there, and they gave you a shelter like you are a homeless.. After all unpleasant experience, we had a flight at 7:00 AM, and planned to go with hotel shuttle at 5.00 PM, before 4:00 PM phone call from the reception woke us up, and they said that there will be NO place at 5:00, and even though it is irrational, we said ok, got up and in 5 minutes we were getting out form elevator watching the shuttle going away, we asked them to stop it, but they just didn't care.. I said to one of the staff that it is not fair to wake us up like this, and then don't even wait 10 minutes, he just looked at me, and with a really rude tone said that we didn't said anything hen they called us!!!??? No apologizing, no other solution, but lying to our face... What kind of business are you in, cause it is not a SERVICE!
- Also Known As:
- Akgun Hotel Istanbul
- Official Description (provided by the hotel):
- Akgün Istanbul Hotel, surrounded by city walls in the old center of Istanbul is near the historic Topkapi Palace, Hagia Sophia Museum, Blue Mosque, Kariye Museum, the legendary Grand Bazaar, 5 km from Taksim Square, 10 km to Ataturk Airport and many other magnificent mosques, monuments and museums all within 2-3 km. The underground Metro station and bus stops are within walking distance (30 meters). Ataturk Airport, World Trade Center (CNR) and the Forum shopping center can be reached by using the light rail line which passes in front of our hotel.Akgün Istanbul Hotel boasts 263 deluxe rooms with Jalousie bathrooms (6 Connected rooms), 2 deluxe rooms for the disabled, 10 junior suites and 1 Presidential suite resulting in a total of 276 rooms consisting of 550 bed capacity. Akgün Istanbul Hotel provides a variety of services including restaurants, bars, sauna, Turkish bath, Finnish bath(steam bath), gym, spa, massage center, 24/7 room service, business center, fax, printer, indoor-outdoor parking, valet service, baby care, outdoor pool, male/female hairdresser, photo lab and drugstore. ... more less
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