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“Solid business hotel” 4 of 5 stars
Review of Moevenpick Hotel Istanbul

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Moevenpick Hotel Istanbul
5.0 of 5 Hotel   |   Emniyet Evleri Mah. Akarsu Cad. No 1, Istanbul 34330, Turkey   |  
Hotel amenities
Ranked #141 of 945 Hotels in Istanbul
Malmo, Sweden
Top Contributor
91 reviews 91 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Solid business hotel”
4 of 5 stars Reviewed April 1, 2013

I enjoyed a two nights stay at this hotel. We had conference at the hotel.
The rooms are nice and fullfil what can be expected.
The gym was ok.
Wifi quality was ok. However wifi was not free (or rather included in the rate) which I expect it to be.
Staff was friendly and professional.
Breakfast was really good, with a nice variety of good quality dishes.
Also enjoyed 2 nice lunches and one dinner here.
We had coctails on the top floor with a nice outdoor terrace with a stunning view.
The hotel is far from most nice places as well as from the airport. Given the high amount of traffic this becomes annoying if you plan to go somewhere.
I do not have a clear view of Istanbul price levels, but found this hotel to be rather expensive in relation to the value it had.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

We are also constantly reviewing our charges and do a market research in Istanbul between all 5* Hotels. I would also like to inform you that for your next visit please do consider looking into our special offers on Executive floor rooms, they do not only include internet but also have a variety of other great inclusions such as free laundry items per day, free access to our 20th Floor Lounge and Bar, free drinks and food as well as breakfast.

I hope otherwise your stay was enjoyable; it was and will always be our pleasure to ensure your comfort and welcome you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Luneburg, Germany
Top Contributor
90 reviews 90 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 29, 2013

The Moevenpick Hotel Istanbul is a nice hotel. Everything is modern, clean and efficient, standard Moevenpick chain stuff.

However, the location is not optimal, unless you have business nearby.

By my main issue was that everything there was too expensive, the room, the restaurant the internet (this angers me everytime to pay for Wifi) and the room service. I do not mind paying for quality, but here I felt that I paid for not so good quality. I will avoid it the next time.

  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

I have most certainly shared your comment regarding the internet charges as well as the value received for price with our Revenue Director and Executive Team. We are also constantly reviewing our charges and do a market research in Istanbul between all 5* Hotels. I would also like to inform you that for your next visit please do consider looking into our special offers on Executive floor rooms, they do not only include internet but also have a variety of other great inclusions such as free laundry items per day, free access to our 20th Floor Lounge and Bar, free drinks and food as well as breakfast.

I hope otherwise your stay was enjoyable; it was and will always be our pleasure to ensure your comfort and welcome you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

We arrived into the hotel at 1am so I wasn't expecting much aside from a warm bed and some food. The bellhop helped us eagerly to take our bags in while we got our stuff situated. The front desk attendant at the time was more then helpful, he talked slow for the translation to english, he showed us pictures, explained prices and all the amenities that are included with our stay. The hotel is BEAUTIFUL inside. They walked us to the elevator and showed us how it works (we had to swipe our room key in to access upper floors) they walked us to our room so that we were satisfied with everything. They were SO kind, generous and very eager to help...and for 1am!

The hotel has a GORGEOUS fitness facility with a ton of equipment in great condition. The pool and change rooms/showers were stunning and so accessible for all needs and families. Sauna room was separate for genders which was comforting.

PROS of the MOVENPICK in Istanbul:
- Everything was exceptionally clean
- Friendly, eager service in all departments
- Gorgeous facility and accessible for all needs
- Amenities available in the change rooms (bottle water, showers, towels, slippers, robes)
- Great house keeping (SO clean!) and room service was prompt
- A variety of different pillow options for those finicky sleepers ;) (FREE OF CHARGE)
- Different goodies left by the house keeping staff after they do your room (fruit, water bottles, bread bites, turkish delight etc)
- To an unfamiliar area/country, we felt incredibly safe in this hotel.
- A 5 minute walk to a large shopping mall with food court for those late night snackers (burger king, popeyes, sabaaro, subway and on), alsohad a large department/grocery store inside
- Less than a minute walk to the TRAM entrance, restaurants, grocery store
- During the day it was cool to hear the prayer throughout the whole cit through our window, it was a great experience for us.

We had a problem with our mini bar as it wasn't cold and we wanted to replace everything in there with our own stuff from the grocery store as we were here for a long time. They were up in less than an hour, changed the whole fridge in 15 minutes time and took everything out.

The only thing that was a little so so was that it's about a 30-45 minute taxi ride from the airport but it's WELL worth it with everything included and near by this hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

The Movenpick is well located for access to both leisure and business within the city. Rooms are a good size and well appointed with great views over the city. Service is efficient without being too much and the wellness centre has evrything you might need. All round a great experience.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Netherlands
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 15, 2013

Welcoming staff, good sized room with firm but comfortable bed. The location is best suited for business travelers, but the metro is right next to the hotel if you want a relatively quick trip to the centre. Some nice extras - chocolate cake and ice cream in the lobby in the evening, voucher for welcome drink in the bar. Overall, good choice for a business trip.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed at this hotel for two nights and I was very pleased with the hotel room and service. The staff are very friendly and helpful. The room is a great space with plenty of room to relax. The bathroom in the hotel room is also spacious and clean. My favourite part of my stay was entering the hotel room after a long journey and finding a plate of fresh fruits waiting for me. What a wonderful touch! :)

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
79 reviews 79 reviews
67 hotel reviews
Reviews in 51 cities Reviews in 51 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 11, 2013

Normal hotel. Only stayed one night. Nothing wrong but also nothing spectacular. Most importantly however the bed itself was good. Unfortunately I didn't have a chance to check out the gym and all the rest of it.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cigdem T, Manager at Moevenpick Hotel Istanbul, responded to this review, May 23, 2013
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.

It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.

Best regards,

Mövenpick Hotel Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Hotel Istanbul

Address: Emniyet Evleri Mah. Akarsu Cad. No 1, Istanbul 34330, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in Istanbul
#43 Business Hotel in Istanbul
#78 Luxury Hotel in Istanbul
#126 Family Hotel in Istanbul
#128 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Hotel Istanbul 5*
Number of rooms: 249
Official Description (provided by the hotel):
Welcome to Istanbul. Mövenpick Hotel Istanbul, located in the heart of Istanbul’s contemporary business and chic shopping district, has crowned its achievements by being voted “Turkey's Leading Business Hotel” by World Travel Awards in 2012. Mövenpick Hotel Istanbul offers style and the latest technology in 249 guestrooms created with the discerning traveller in mind, just seconds from some of the city’s hippest dining and entertainment. The metro station next to the hotel will take you to the colourful Taksim Square, cultural district in just 10 minutes. ... more   less 
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Also Known As:
Istanbul Moevenpick Hotel

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