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“Good location, close to sights” 3 of 5 stars
Review of Hotel Ilkay

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Hotel Ilkay
3.0 of 5 Hotel   |   Hudavendigar Street No: 44-46 | Eminonu, Istanbul 34210 , Turkey   |  
Hotel amenities
Ranked #149 of 943 Hotels in Istanbul
Boca Raton, Floirda
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Good location, close to sights”
3 of 5 stars Reviewed September 3, 2013

We stayed five nights here and it was average. The rooms are small but clean. We had a problem with the A/C and they were quick to change our room. The bed was not too comfortable but they added a padding under the sheets which helped a lot. They do really try to be accommodating and helpful if there is a problem. The breakfast is average, we had better at other hotels we stayed at in Turkey. We chose this hotel because it is very near to the sights you go to Istanbul to see. We were able to walk to the Grand Bazaar, Topkapi Palace, Hagia Sophia etc. We had to leave very early for our flight home and they gave us a wake up call, had arranged transportation and had a little something ready for us to eat on the way to the airport. If you are not looking for anything fancy, it is a nice place to stay.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 16, 2013
Dear sascha07;

Thank you very much for taking the time to write about us. We all appreciate your critics and comments. We are happy to know you have generally enjoyed, except couple things in the hotel.

I want you to know that we pay utmost attention every kind of feedbacks and improve our services accordingly. I promise, we will work on our breakfast to make it better.

Please do not forget us and memories in Istanbul. We are glad to meet you and If you need any kind of assistance in the future, I would love to hear from you.

Kind Regards
Faruk Boyaci, the owner of Ilkay Hotel
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731 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Beirut, Lebanon
1 review
5 of 5 stars Reviewed August 29, 2013

We were in a triple room (#408) at Ilkay for one week (august 20-27). As mentioned in the hotel website, we got one night free for 7 nights reservation, free airport transport and 7% discount for cash payment. We have really enjoyed our stay in this hotel for many reasons:
1- the location is perfect for those who enjoyed staying in the old city. There was so many nice restaurants around. The Sirkeci Tramway stop was 300 m away while Gulhane stop is around 500 m away.
2- The smell of the hotel (rooms, corridor...) reflects its cleanness. We got a warm welcome letter from the staff who knows English very well. We felt we are at home.
3- The breakfast room is very clean, wide, variety of dishes: honey, omelets, French fries, cheese, tomato, cucumber, cereal, yoghurt, martadelle, fresh bread, tea, coffee, orange juice,
4- An excellent internet connection in the room. There was a free laptop access for free in the reception area.
Everything written on the website is real 100%. Very professional. I will definitely stay at this hotel during my next trip to Istanbul. It is important to note that the hotel is equipped with 3 elevators which is rare to find in an hotel located in the old city, Thank you Mrs Ceren for her quick correspondance, Mr Ramazan for his warm welcome.....You made our stay wonderful. Noha from Lebanon

Room Tip: all rooms are good, 408 was calm.
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Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 16, 2013
Dear Nohag;

I am Faruk Boyaci, the owner of Ilkay Hotel. I would like to thank you for your kind words about Ilkay Hotel. We are grateful to you sharing your experience for our future guests. Do no forget us.

If you need any kind of assistance in the future within Ilkay Hotel or in Istanbul, I would love to hear from you.

Kind Regards
Faruk Boyaci
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2013

Four of us took a girls trip in August 2013 and staying here was one of the highlights of our trip to Turkey. The rooms were clean and they offered quick service at every point. They provided amenities like hair dryer, hot water, drinking water, coffee and tea maker, etc. The room from our room was of a construction site however we didn't mind it since we spent very little time in the room. The breakfast is on till 1030am and is a pretty decent spread with some local Turkish cheese, honey comb... Special mention must be made for Ramazan and his team who helped us at every step with directions as well as planning our itinerary. The hotel is so well located with 2 tram stations located a couple of minutes away, the Sultanahmet region about 10 mins walk away. It was perfect. Also since we travelled to cappadocia in between, they stored our suitcases for us. All in all, when I head back to Turkey I'm definitely staying at this hotel again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 13, 2013
Dear deedeetravels;

It is very kind of you to take the time to write about us. I really appreciate your kind support. I have shared your comments with our staff and especially Ramazan. They are all happy to hear these words and send their regards to you.

If you need any assistance in the future, please contact us. We will be happy to help you.

Thank you very much.

Kind Regards
Faruk Boyaci, the owner of Ilkay Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goreme, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013

Friendly and helpful staff. Walking distance from Haja Sophia Blue Mosque, spice market as well as ferries and tram station.
Rooms were clean and hotel serves good breakfast and 24/7 support staff on site. They even cancelled our 1st night stay without any penalties as our flight got cancelled and we flew next evening.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 13, 2013
Dear Family_NJ_USA;

Thank you for your kind comments about Ilkay Hotel. I am Faruk Boyaci, the owner of Ilkay Hotel. How nice of you to leave a review here. We all appreciate it.

If I may be of any assistance to you either in Istanbul or within Ilkay Hotel, you can contact me directly at faruk@istanbul.com.

Kind Regards
Faruk Boyaci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
15 reviews 15 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2013

Just returned to Australia from a recent trip to Turkey stayed at this hotel for 10 days. Staff at the reception very good and cannot do enough for you, the rooms are kept very clean and the service is excellent. Within walking distance to all sites, Blue Mosque, Topkapi Palace, Grand Bazaar, tram at your fron door should you want to venture out further away. The food is amazing and again the hotel is in the right location for everything that you could possible want. The cleaning staff do not speak English however this is not a problem as the reception will always act as an interpreter if needed. Great family hotel and would recommend to anyone that is travelling there.

Fatima Edries Perth Australia

Room Tip: Ask for rooms facing the back of the hotel alot quieter.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 7, 2013
Dear fatima_edries;

I would like to thank you for your review. I am so happy to read your words. How nice of you to take time and write your experience. I apprecaite it.

If I may be of any assistance to you in the future, please contact me directly on faruk@istanbul.com.

Sincerely

Faruk Boyaci, the owner of Ilkay Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 18, 2013

Decided to stay here based on previous reviews. Air conditioner doesn't work and no offer for different room. Light over bathroom sink burned out and the coffee service in room wasn't clean. Staff is nice enough and brought electric fans to compensate for no air con. Arrived around 1800 and room wasn't ready.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, August 23, 2013
Dear Bob Q;

Thank you very much for your review. My name is Faruk Boyaci, I am the owner of Ilkay Hotel - Istanbul.

I feel deeply sorry for what you have experienced with us. In my opinion, 2 out of 5 is really good and believe me I would have given 1 out of 5. Your review and such is a lesson to be learned and shows us the right path in this business. I cannot thank you enough.

Please accept our apologies. If you plan to come back to Istanbul, I would love to take this opportunity to meet you in person and make it up to you.

Here is my direct contact details; faruk@istanbul.com / 0090 532 312 9287

You can contact me if you need anything.

Hope to see you again
Kind Regards
Faruk Boyaci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 16, 2013 via mobile

This week I was in Istanbul with the accommodations of Hotel Ilkay. The place is in Sirkeci, this is a centre location for the historical monuments and mosques. The price and the personnel who are every second available for the questions I had are really great to have a fine vacation in Istanbul. I advice everybody to pick Ilkay hotel for a good beginning of your vacation. I will come back soon!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Hotel Ilkay, responded to this review, September 7, 2013
Dear Antonio1905;

I would like to thank you for sharing your experience with everyone. We are really happy to know you have enjoyed your stay.

If you need anything in the future from us or Istanbul, please do not hesitate to contact us.

Kind Regards
Faruk Boyaci, the owner of Ilkay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ilkay

Address: Hudavendigar Street No: 44-46 | Eminonu, Istanbul 34210 , Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #149 of 943 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ilkay 3*
Number of rooms: 60
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