Friendly and welcoming. Offered tea on arrival and given a map with all the sights we wanted to visit, plus the position of the hotel highlighted. We had specifically requested a quiet room, and were taken to the top floor at the back of the hotel. Room small, but more than adequate for our needs; plenty of storage and wardrobe space for 2 for 6 nights, 2 comfortable twin beds, lush pillows and beautiful white cotton bed linen which smelt as though it had been line dried. Safe in room, with no charge(!), tea coffee making facilities and freshly filtered water daily. Ensuite shower room, small, water always hot and plentiful, and toiletries. Spotlessly clean. Also discovered balcony the following morning, wonderful for a smoker.
Breakfast: cheeses, meats, salad, fresh fruit and dried, cereals, great yoghurts, jams, a whole honey comb, coffees and dif teas, orange juice, 3 choices of hot food and lots of other stuff. Dining room pleasant with soft piped music; food replenished as it ran out. And clean.
All the staff were friendly and helpful, without being obtrusive. Were asked several times if we needed help then just ask.
Other rooms were considerably bigger than ours, I peeped in on passing, and all had similar facilities. Yes, there was a building site to the rear, but this did not bother us at all, and to be fair there does appear to be a lot of ongoing renovations in Istanbul and I think a lot of people must encounter this so pack earplugs if noise troubles you.
Had a look at 3 other hotels whilst in Istanbul and if you want to pay 500 euros a night for a large room, etc, then fine, Ièd rather spend my hard earned cash on other things. Incidentally, none were as clean as the Ilkay.
I would very highly recommend the Hotel Ilkay to everyone. And a big thank you to everyone there for helping make our stay so enjoyable. x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I am Faruk Boyaci, the owner of the Ilkay Hotel Istanbul at Sirkeci and I am so thank full for you to come and stay with us and also for writting about us. Thank you very much for your very candid comments.
If you need anything from Istanbul or us, you can contact us whenever you would like to.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.