Got in touch with Hotel before arrival and all mails were responded promptly. Their Guest relationship manager is a credit to the hotel ,was quite good in making suggestions and prompt in making bookings etc. I had arranged drop and pick up from Airport ( Euro 50 - round trip) . The driver was very courteous and even stopped at the Petrol Pump to buy bottle water for us ( gives you an idea of service).
The Check - In was prompt but don't expect any help with bags to room.
I had also booked two day tours through the hotel and they were very good. Another advantage of booking through the Hotel was they passed on 10% discount on the listed price of the tour ( Tour price - 70 Euro per person, charged 63 Euro's).
This hotel is ideally located within walking distance to most of the sights in Istanbul. Clean hotel and room was attended everyday . Breakfast is good but in the morning time ( 07:30 hrs -08:30hrs) gets busy as everybody on the tours are about to leave .
The tram station is 50 m away and convenient for travelling around the city .
The inhouse resturant is very good and i believe during summers even gets better with service on rooftop, (we did not got the rooftop as it was closed) but even otherwise also was very enjoyable.
The rooms are basic with three star standard "you get what you pay for" but hey in a city like Istanbul all you need the room is for sleeping and shower and this hotel ticks all the box for a comfortable stay.
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