We stayed at this hotel after a tour and it was probably one of the worst we have stayed in. The best part about this hotel was their bar and bar staff.
First of all one of the staff members at reception was so rude and unfriendly, my sister in law could not get into her room with her card after a long day walking around Istanbul so she went to reception and the man told her to come back in an hour. The next day she was due to check out at 10am and at 8am a lady from housekeeping barged in and told her to get out, she was very upset by this.
Secondly our air con did not work very well in 40 degree heat. It was just air coming out not even cold. We had to sleep with nothing on to get cool enough to be able to sleep.
Thirdly the beds are like solid cardboard and the sheets are similar and our room was so tiny I couldn't even get my suitcase past the beds. The rooms have a really foul smell also.
I will never stay here again. For a 4 star hotel this does not match up. I would rate it 2 star at best.
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- Also Known As:
- Grand Hotel Istanbul
- Grand Halic Istanbul
- Grand Halic Hotel