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“Fantastic location” 3 of 5 stars
Review of Ambassador Hotel

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Ambassador Hotel
3.5 of 5 Hotel   |   Divanyolu Ticarethane Sokak No: 19, Istanbul 34420, Turkey   |  
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Ranked #84 of 886 hotels in Istanbul
Sliema
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Fantastic location”
3 of 5 stars Reviewed September 23, 2013

You could not ask for a better location in the heart of sultanahmet with all the amenities on your doorstep.
Within 5 mins walk you have Hagia Sophia, Basilica Cistern, Hippodrome, Blue Mosque and Topkapi palace. We managed to see all these sights / museums within 2 days and the location really helped us.

All around the hotel you are spoilt for choice in what to eat as restaurants are in abundance.
however most of the restaurants are selling the same cuisine, shish, doner kebabs and in my opinion the over rated 'ottoman cuisine'. All comparable prices. around 25 eur each.

The grand bazaar (big shopping area for tourists) is within 10 mins walk.

Upon check in we were greeted by 'Ersin' one of 2 hotel receptionists. Ersin was really helpful and very well informed on all questions about the area put to him. His colleague, I think 'Sisen' was also very good and we saved a lot of time and money with these guys. probably the 2 best front line staff ive ever met in hotels. well done 'Ambassador'.

I was however disappointed with the size of the rooms. We had 2, a queen bed and 1 twin size. Both rooms were of similar size but not really big enough to swing a cat. We figured seen as we were only there to sleep we would not make a big deal of it.
The rooms were kept tidy and also nice to see a safe in the room.

Breakfast on the terrace was impressive and this hotel must have one of the best views in Sultanamet overlooking the blue mosque.

The spa is in the basement and highly recommended as the prices are very good value with an array of various massages to choose from.

On departure we were given a nice box of Turkish delights plus a complimentary ride back to the airport. It was no harm in tipping the driver who took us.

All in all I would recommend this hotel on hotel friendliness, location and breakfast but not the rooms as they need to be bigger.

Room Tip: Ideally ask for a queen or king bed as those rooms tend to be slightly larger.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maltun, Manager at Ambassador Hotel, responded to this review, September 25, 2013
Dear Guests,

We appreciate your recommendation and are happy to have made your visit to Istanbul a very pleasant one.

It is nice to hear that you found the time to visit our private spa.

The Ambassador Hotel Team is sorry to hear that you have been disappointed with our room size. Since the hotel building is over 150 years old, the rooms are slightly small, but also average in Sultanahmet area. We are sure that our services and terrace view made up for it.

All of us thank you for choosing to stay with us and we hope to welcome you back in future.

Warm Regards,

Ambassador Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
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English first
tokyo
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013

Initially a bit tricky to find in the myriad of back streets as Taxi's have a hard time getting up this street but it is a really short walk from the main street. It's Sultanahmet location is great for walking to many of the top sites in Istanbul and so close to the tram that getting around is a breeze. Roof top cafe for breakfast with amazing views over to Blue Mosque and Ayasofya.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maltun, Manager at Ambassador Hotel, responded to this review, September 25, 2013
Dear Guest,

We appreciate your time to write this review and are happy to have made your visit to Istanbul a very pleasant one.

All of us thank you for choosing to stay with us and we hope to welcome you back in future.

Warm Regards,

Ambassador Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gieten, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2013

This hotel is centrally located in Sultanahmet with the tram stop just around the corner. Fortunately we were picked up by the hotel transportation from the airport, otherwise it would have been hard to find the hotel in a small (but safe) backstreet between many restaurants. It has a rooftop terrace where breakfast is served, with a beautiful view on the Blue Mosque and the Topkapi. Breakfast is o.k. but nothing special. Our twin room was small as was the reception-area. On the website everything as usual seems larger but in this case it was disappointing. As a matter-of-fact the whole hotel is small. The staff was friendly but that's it. So nothing to complain about but also no "whow" factors. Istanbul is a popular destination and that is probably why prices are high and I found the value a little bit disappointing.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorManager, Manager at Ambassador Hotel, responded to this review, September 17, 2013
Dear Guests,

Thank you very much for taking the time to share your experiences.

We are sorry to hear that you have been disappointed with the size of our hotel, although we like to mention that our room sizes are ordinary for this area and our reception area (lobby) is larger than in most hotels in our neighbourhood.

Maybe we will see you again during your next Istanbul journey.

Warm Regards,

Ambassador Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2013

we will in Istanbul for a week and i had been preparing for a marathon and running a lot. i found out about Zeki and the Ambassador spa in the tour guide and decided to try this. i must say this was one of the best massages i have ever had. instead of the standard hamams and spas i would strongly recommend a massage by Zeki if you are in Istanbul. even the price is reasonable.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorManager, Manager at Ambassador Hotel, responded to this review, September 17, 2013
Dear Guests,

Thank you very much for your time to share your experience and recommendations.

We are happy to hear that you enjoyed the massage service by Zeki and looking forward to welcome you back some time in future.

Warm Regards,

Ambassador Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2013

Wonderful service- our room was accidentally selected as a twin room on booking but was changed with little fuss. Beautiful breakfast- a good selection and great omelette station. 
Friendly, helpful staff, particularly Talha and Sezgin. Breathtaking views on the roof terrace, overlooking the sea and 'The Blue Mosque'- what more could you ask for? Fantastic location- within walking distance to all the historical places and restaurants/cafes in Sultanahmet. Tram stop was in a convenient location.
Overall, highly recommended hotel. 

Room Tip: Junior suite is bigger.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorManager, Manager at Ambassador Hotel, responded to this review, September 17, 2013
Dear Guests,

We are happy to have made your initial stay in Istanbul a pleasant one. Thank you for the generous compliments and for taking time to share your experiences.

The entire team looks forward to welcome you back to another time.

Warm Regards,

Ambassador Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed September 5, 2013

very friendly and helpful staff from chambermaids/waiters/front office staffs all are very polite and always ready to help.location superb -a stonethrow away from all the main attractions and transport.room / bathroom very comfortable and clean.price affordable i will definitely recommend this hotel to anyone going to istanbul

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorManager, Manager at Ambassador Hotel, responded to this review, September 17, 2013
Dear Guest,

We appreciate your recommendation and are happy to have made your visit to Istanbul a very pleasant one.

All of us thank you for choosing to stay with us and we hope to welcome you back in future.

Warm Regards,

Ambassador Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GRAND RAPIDS
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is the hotel you want in Sultanahmet, Istanbul. I stayed here for three nights in June and am looking forward to returning soon. My double room had a comfortable queen bed, a small couch, a table and two chairs and a roomy closet. A mini-bar was available as well. The bathroom was standard European style, a bit small, but very clean and the shower was nice and powerful. Amenities included slippers, shampoo, conditioner and a hair dryer. Room had no view but the view in the rooftop restaurant made up for it thousand times over. Simply stated, it is spectacular. As is the breakfast buffet, which I looked forward to each morning. The front desk staff, Sinan, Ferdi, Mehmet and my apologies to the others whose names I don't recall, you set the gold standard for hospitality. In my 40 some years of globetrotting as a travel professional, I have honestly never before met such dedicated personnel as I did at the Ambassador. The location is perfect for the Old Town area and the airport transfer is an added convenience, especially those not familiar with the city. All main attractions are within walking distance or accessible by tram. Train ride to IST Ataturk Airport takes 1.5 hours but is a safe and a very economical way to go. As I bid adieu to my newfound friends at the reception I felt a bit sad, but at the same time, having just had a Turkish bath and a massage by the one and only Zeki at the hotel's spa, I was ready to take the dozen or so steps to the lively streets and be absorbed again by Istanbul's frenzied pace and warm and friendly embrace. My stay (a female traveling solo) at the Ambassador Hotel was a real Turkish delight, indeed.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorManager, Manager at Ambassador Hotel, responded to this review, September 5, 2013
Dear Guest,

Thank you for sharing your wonderful experience about our hotel. We are delighted to read the positive feedback on the breakfast service, overall facilities and the team’s hospitality.

Once again, we appreciate your effort and have been honoured to serve you and your family. All of us look forward to your return very soon.

Warm Regards,

Ambassador Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ambassador Hotel

Also Known As:
Ambassador Hotel Istanbul
Address: Divanyolu Ticarethane Sokak No: 19, Istanbul 34420, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#48 Family Hotel in Istanbul
#70 Business Hotel in Istanbul
#81 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Official Description (provided by the hotel):
The Ambassador Hotel is a first class boutique hotel located in downtown Sultanahmet. The Hotel just a few steps away from the most historical sights (as Blue Mosque, Hagia Sofia, Topkapi Palace, Museum for Turkish and Islamic Art etc.) and nice shopping facilities (as Grand and Spice Bazaar etc.). ... more   less 
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