I’m not one to write back and give views especially of bad services of hotels. I usually just let it go but I can’t miss this opportunity to warn people about Feronya hotel in Taksim Istanbul. So, I made a terrible mistake of not asking for a receipt after paying for my first night at the hotel. I paid this and then my sisters and I paid for the rest of the nights we were going to spend there as they arrived a day later than I did. We even had a conversation with this man at the front desk about clearing the first night then pay for the rest of the nights immediately. We also had a conversation about paying in foreign currency and he even told me, I only lose about 8 lira if I paid then as opposed to first getting the money changed from a forex outside, so I gave him the money. So check out time, the man denied that I paid for that first night, we asked for CCTV footage, he went to the cctv room, took about 30mins to get the footage , 30 minutes really? He came back and showed us the footage half way, not from the start, right from the minute we got to the front desk but showed us half the cctv footage. Funny thing is the footage shows me putting the change he gave me back in wallet and then shows my sisters paying for the rest of the nights. And to imagine all the staff backed him up, just shows they are all a bunch of thieves! So please, beware of thieves in Feronya Hotel.
Just so you know, don’t go drinking their water like that, they charge for mineral water in the hotels. I have never heard of a hotel that charges for mineral water you find in the rooms. They are all a cheap bunch of human beings.
Feronya thieves thieves thieves!!! and there is nothing special about the hotel except location. Not my type of hotel at all. and that old dirty carpet needs to go. I can never go back and I'm telling all my friends to never go to that hotel.
I just wouldn't recommend.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.