The hotel is historic and beautiful but service is not 5 or even 4 star. Our Ernest Hemingway room was sold as water view but instead we got a view of the noisy construction next door. The TV in the living room had regular problems and we had to call the maintenance 3 times to fix the TV.
The housekeeping missed cleaning certain areas of our room and we had to call to get them to come back and do a thorough cleaning. On our day of arrival we had breakfast on the terrace and the waitress did not speak English?! We had to write down what we wanted. We asked for eggs and toast and we got omelet and a cheese sandwich and the bill was for $65 USD which is outrageous for just eggs and toast.
I left my Mac Book Air Charger in the room and after contacting them, they said it was in security but due to Eid, they had to wait several days to ship it to US. I gave them our Fedex number to ship and it has been 3 weeks and have not received the charger yet.
- Also Known As:
- Pera Palas Hotel
- Pera Palas
- Official Description (provided by the hotel):
- Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more less
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