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“great hotel, fantastic location” 5 of 5 stars
Review of Pera Palace Hotel, Jumeirah

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Pera Palace Hotel, Jumeirah
5.0 of 5 Hotel   |   Mesrutiyet Cad. Tepebasi, No:52 | Beyoglu, Istanbul 34430, Turkey   |  
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Hotel amenities
Special Offer
Stay 3 nights, pay for 2
Ranked #84 of 944 Hotels in Istanbul
sao paulo
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“great hotel, fantastic location”
5 of 5 stars Reviewed July 17, 2013

I Stayed in the historic Pera Palace Hotel for 5 nigths. The room was Golden Horn View, have a nice view, well decorated and good size. The interior of hotel it's very traditional turkish style. The hotel have a great outside bar and a good Indoor Spa. The best of the hotel it's the service and the location, very close to everything. The Pera neighborhood now it's a very trendy area with a plenty of restaurants, bars and shoops.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 19, 2013
Dear Guest ,

Thank you for posting such a positive review on TripAdvisor, following your recent stay at Pera Palace Hotel Jumeirah.

I was very pleased to learn that you enjoyed your stay with us. It is good to know that the rooms and their facilities provided such added value for you.

I have shared your kind feedback with the rest of the team, they were equally delighted to know that their efforts are highly appreciated by our guests.

Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel Jumeirah, hopefully in the very near future.

Sincerely,

Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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Brisbane, Australia
Top Contributor
81 reviews 81 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed July 15, 2013

The recently renovated Pera Palace Hotel is a very comfortable place to stay. Steeped in history from the days of the Simplon Orient Express to Agatha Christie staying at the hotel. We had an enjoyable 3 days there. An evening drink in the courtyard beside the hotel lingered on with tapas until bedtime. We had a Pierre Loti suite which I am pleased we took, rather than a room, as it was a little small, as suites go. Nice view of the Horn and Istanbul at night was beautiful from the hotel suite window. Good variety of foods for breakfast and good service. It's a relatively small hotel.

Amazing the amount of people from other hotels that came there for a drink prior to going off to another place for dinner. All in all, it was á friendly place with caring service and only about TL 15-20 ($10) cab ride from the hotel to the main Istanbul attractions, The Cistern, Blue Mosque, Sophia, Topkapi Palace (all within walking distance of each other) and the Grand Bazaar. be on the alert for shifty cab drivers in Istanbul.

Room Tip: A Pierre Loti suite will guarantee you a view of the Horn. If you want to take a room make sure you...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 19, 2013
Dear Guest ,

Thank you for taking the time to share your feedback on TripAdvisor.

I was delighted to read that you had an enjoyable stay at Pera Palace Hotel Jumeirah, and that you were pleased with the service and facilities as well as your breakfast experience. I also am glad to hear that you found our hotel’s strategic location convenient.

I appreciate you recommending Pera Palace Hotel Jumeirah and I do hope we will have the pleasure of welcoming you back again in the near future.

Sincerely,

Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 7, 2013

Booked and stayed at this hotel 27th June -1st July 2013, and not disappointed the decor and the room was very comfortable ......we stayed opposite the Agatha Christie room at 411.....fabulous but the hotel lacks soul......it was empty we saw only a couple of other guests however we did so much sight seeing and did not pay the "silly" prices for breakfast that we were hardly in the room. e did ask for a change to get a river view and despite being clearly empty there was no negotiation ..... Staff were brill through with local advice, checking us in for flights and very friendly.

the hotel is located near to the main busy street of Iklislal Caddessi and a walk from Taksim Square so brill for exploring.

It was an expensive booking but you get what you pay for a quality hotel

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 18, 2013
Dear Guest ,

We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your recent stay at Pera Palace Hotel Jumeirah.

I am very pleased to read that you enjoyed your stay and acknowledge so many positive elements, your kind comments are highly appreciated.

Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future

Sincerely,
Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2013

I live in Izmir, Turkey and every time I travel to Istanbul for a weekend, I have to go to the Pera Palace Hotel for afternoon tea and a dose of high-class atmosphere. To step inside this gem of a hotel (which has hosted the likes of Ataturk, Churchill and Agatha Christie) is to enter a living museum that harkens back to the golden age of travel. I have never stayed at the hotel itself so I cannot comment on the rooms or amenities, but the tea was scrumptious and the service in the lobby unparalleled. When I was there last weekend, I was greeted by Emine Hanim who instantly remembered me from my last visit several months earlier. We had a pleasant conversation and she ensured that my friend and I had everything we needed. Burcin Bey the restaurant and bar manager was also friendly and attentive taking time to engage us in conversation and make sure we were comfortable.

On this trip to the city, I noticed the effects of the recent protests and police violence on tourism, but I must say, don't let it stop you from visiting this wonderful city and spending a relaxing afternoon at this gorgeous hotel.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 18, 2013
Dear Guest ,

Thank you very much for your wonderful recommendation on Trip Advisor, following your recent visit at Pera Palace Hotel Jumeirah.

It is indeed very gratifying to learn that you appreciated the high level of guest service you experienced, and for which Jumeirah is renowned. Thank you for you warm acknowledgements of the hotel, especially the Kubbeli lounge and the afternoon tea service provided by our dedicated team of colleagues.

We certainly look forward to welcoming you back to Pera Palace Hotel Jumeirah in the near future, and to ensuring most enjoyable stays and fond memories with us.

Sincerely,

Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 28, 2013

so hopefully by the time you are thinking of going the protests and riots will have finished and Istanbul will be back to its best. We were blown away by both the city and the hotel - both were fantastic. The hotel is excellent and has recently been refurbed so looks great. The rooms are big and comfortable and the hotel has a great feel to it - it is both historic but has all facilities that purpose built hotel would offer. All staff are very helpful and you are slap bang in the best part of town for restaurants and bars. It's relatively expensive to stay here but definitely worth the extra that you will pay

One thing that is worth knowing is that Istanbul airport is a bit of a nightmare. You need a visa if travelling from the UK and you can only get it on arrival. You must pay in £ from UK ($ for US passport holders) and it's currently £10 - there was a massive queue but some people mistakenly joined the equally massive passport queue and when they got to the front were sent back for a visa. Additionally on the way home the queue for Turkish airlines was massive - so try to do on line check in as it will save you an hour or more in the queue

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 4, 2013
Dear Guest,

Thank you for taking the time to share your feedback on TripAdvisor.

I was delighted to read that you had an enjoyable stay at Pera Palace Hotel, Jumeirah, and that you were pleased with the service and facilities. I also am glad to hear that you found our hotel’s strategic location convenient.

I appreciate you recommending Pera Palace Hotel, Jumeirah and I do hope we will have the pleasure of welcoming you back again in the near future.

Sincerely,
Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 26, 2013

This is a very high class old refurbished hotel that provides extremely comfortable and large rooms. The hotel is steeped in history with the likes of Agatha Christie Nd many others having stayed here. All the staff particularly Burcin and Nurten are exceptionally friendly and helpful. We stayed here for five nights, having originally been booked at another hotel close to Taksim Square but were relocated because of the protests occurring in the Square at the time. We did not regret it as the Pera Palace excels in its standard of accommodation, food and most of all the service and friendliness of its staff. We wish Burcin, Nurten Suart and all the other staff every success in the future.

Room Tip: The bed in room 408 was devine as was the gushing and hot shower.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 3, 2013
Dear Guest,

Thank you very much for your wonderful recommendation on Trip Advisor, following your recent stay at Pera Palace Hotel, Jumeirah.

It is indeed very gratifying to learn that you appreciated the high level of guest service you experienced, and for which Jumeirah is renowned. Thank you for you warm acknowledgements of the hotel, especially the rooms and the facilities, and the high level of service provided by our dedicated team of colleagues.

We certainly look forward to welcoming you back to Pera Palace Hotel, Jumeirah in the near future, and to ensuring most enjoyable stays and fond memories with us.

Sincerely,

Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 25, 2013

This was the second time I have been to Istanbul and I wasn't expecting much like the first time. But I was wrong. Besides the cleanliness and the beauty of this historic palace, the friendliness and warmth of the staff was very surprising. Everyone there was with a smile and ready to help.
The terrace restaurant was just perfect. Great food and awesome view. Location of the hotel is extremely close to most of the touristy and non-touristy areas worth visiting. Worth it and will be back there for sure.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PinarKartalTimer, General Manager at Pera Palace Hotel, Jumeirah, responded to this review, July 3, 2013
Dear Guest,

Thank you very much for your wonderful recommendation on Trip Advisor, following your recent stay at Pera Palace Hotel, Jumeirah.

It is indeed very gratifying to learn that you appreciated the high level of guest service you experienced, and for which Jumeirah is renowned. Thank you for you warm acknowledgements of the hotel and the high level of service provided by our dedicated team of colleagues.

We certainly look forward to welcoming you back to Pera Palace Hotel, Jumeirah in the near future, and to ensuring most enjoyable stays and fond memories with us.

Sincerely,

Pınar Kartal-Timer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pera Palace Hotel, Jumeirah

Address: Mesrutiyet Cad. Tepebasi, No:52 | Beyoglu, Istanbul 34430, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Spa Hotel in Istanbul
#47 Family Hotel in Istanbul
#48 Luxury Hotel in Istanbul
#51 Business Hotel in Istanbul
#65 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pera Palace Hotel, Jumeirah 5*
Number of rooms: 115
Official Description (provided by the hotel):
Gazing over the golden years of history, Pera Palace Hotel, Jumeirah overlooks the magnificent view of the Golden Horn and is located in Tepebaşı district of Pera once known as the “Little Europe”. With its 115 rooms, including 16 suites, retaining the characteristics of the 19th century elegance through historical furniture, the hotel combines refined elegance with state-of the-art technology to fulfill the needs of 21st century travellers. Enjoy a range of revitalized restaurant and bar choices, including the Agatha Restaurant, The Kubbeli Saloon, the French style Patisserie de Pera and the legendary Orient Bar & Terrace and rejuvenate yourself in the soothing atmosphere of Pera Spa. ... more   less 
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Also Known As:
Pera Palas Hotel

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