If I go with the usual, great room, great building, history, I would guess I would repeat many reviewers, what made the difference on top of all is the staff, I felt so special, every one, porter, reception, concierge, lobby,they made us feel very special, I felt pampered.

I strayed at the hotel for 8 days, enjoyed, every moment, breakfast, afternoon tea, the concierge helped us in booking many special events, and guided us to some inspiring places, Istanbul, is a magical city, this hotel is a magical hotel for a magical city like Istanbul.

I would absolutely return if I can soon.

I stayed with my family, including baby.
I stayed this hotel because of its history. I wanted to taste nostalgia of 19th century.
The facility of renewed hotel was excellent. Balance of old taste and renewed equipment was great. Old cafe and old elevator were so nice and so pretty.

But my most impressed thing was its staffs.
Hotel staffs were so professional that we could enjoy hotel life very much without any trouble.
But they were also very friendly and full of hospitality.
They cared my daughter very much. They remembered the name of my daughter and tried to talk to her anytime. (unfortunately, she was too shy to talk with them.)
That experience was great to us.
If I have chance to visit Istanbul again, I will choose this hotel again because of their hospitality.

Very nice hotel and very nice room, with all what we could expect of an hotel with this standing. Spa is as well very nice.
However we have been a bit disappointed by the quality of the services and the staff of the hotel. We have stayed in another hotel in Sultanahmet prior to this hotel, and we have preferred much more the other hotel due to their warm welcome + closer to the historical centre.
We have booked the room with a specific package (more expensive) including breakfast, teal in the hotel lounge, specific visit of the Attaturk museum room. When I have asked them confirmation that breakfast was indeed included, and they told me "no" and asked me to provide the proof that I have booked with this specific package. This is not acceptable, specially that booking was made under their website. I have complained to them and they sent me a letter to apologise, but services did not improve. They did not explain me how to proceed with the tea included into the package. Finally we did not get the visit of the Attaturk museum room.
When we went to the spa, there was,no more towels and locker was not working. The lady at the reception of the spa did not explain us anything about the spa facilities.
We have stayed there for 2 nights and at the the check out, I have realised that they haves already charged the first night on my credit card without my authorisation. I had then 2 invoices, 1 for each night. Why did they do that? Did they think I Will leave without paying? No clue...

Very good location, very near to all sights and the market. All can be reached by a few minutes walking or by taxi.
The rooms are full equipped with the all comforts (espresso coffee machine is included!!!)
For the bathroom, i think that any comment will not be enough. It is perfect.
Except the rooms all hotel areas, restaurants, reception desk, lobby, bars, etc are more than very good. You feel that you live in a real palace and the hotel employees behave to you like as a king.
Perfect service.-