Great location, friendly staff and clean rooms. Close to all the old city sites and transportation. The staff was very helpful and the rooms impeccably clean. This was definitely the right choice!!
The more important was staff, it was very helpfull! Good breakfast, nice room and wonderfull location!!!

The hotel, location and staff, especially Umit and the evening staff were some of the most accomodating I have ever experienced. These caring folks go the extra mile for everything, making you really feel as though you are at home. My husband and I wanted for nothing here. As fine as some of the 5 star hotels all over the world for staff attention.

The wife and me stayed at dersaadat for 5 days in december (room 402). We have travelled a lot and stayed in quite a few hotels but it is our first time in Istanbul. Backpacing is not an option (says the wife)so most of the hotels have been 3-4 stars.The thing about hotels is,there are two ways they dissappoint. The first, when the service is poor, the place unsanitary and amenities and location are lousy. The second is when the the clients expectations are not matched The latter is not always the hotels fault. It can do the best job within its parameters but still not satisfy. The dersaadat falls in the second category.

ITs not a bad hotel but tripadvisor raises the bar significantly in terms of expectations. Also it is my first time in turkey and this is the only hotel i stayed in so i dont know what the others are like. Please bear that in mind when reading this review.

The hotel's plus points - Pick up from the airport was punctual and spot on, check in was quick and hassle free, staff was polite, courteous and friendly (service with a smile), breakfast (i am a HUGE breakfast man) was brilliant(meat, eggs, homemade jams, cereals etc) and the terrace breakfast venue is a delight. The blue mosque and the sea of marmara greet you in the morning at breakfast. Location was perfect. Free internet from a computer in the lobby( no wifi) but are you really going to be surfing the net in a city like istanbul?! Room cleaning was done promptly. The hotel was an old mansion at one time so it could be called old or vintage (depending on perspective). Some might like it for that and some might not.We thought 'charecter'

The negative points - the room was a bit small,my room had wallpaper peeling,the A/c blower was NOISY.We turned it off and had to open the windows (it was not that cold in turkey, by our standards) only to let in the noises of the street. We did bring it to the attention of the recepetion but not much was (or maybe could be) done. BUT the worst thing was the BED. Very uncomfortable. WE could feel our backs complain in the morning for the 5 days we were there. TV lacks any REAL channels for the non-turkish speaker( but again its istanbul!)

In summary, i would not stay here if it was summer (A/c issues) and the bed was the same (at that price) but other wise we thought it was good. We grade it B+

The Dersaadet is an excellent hotel which provides a great (and peaceful) refuge from the hectic Old Town. The service was exemplary and staff were always willing to go that extra mile. The breakfast was very pleasant and the room and other facilities were of a very good standard.