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“Basic HI right between old city and airport” 3 of 5 stars
Review of Holiday Inn Istanbul City

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Holiday Inn Istanbul City
5.0 of 5 Hotel   |   Turgut Ozal Cad. No:189 Topkapi, Fatih, Istanbul 34280, Turkey   |  
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Ranked #419 of 901 hotels in Istanbul
Ljubljana, Slovenia
Top Contributor
89 reviews 89 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
36 helpful votes 36 helpful votes
“Basic HI right between old city and airport”
3 of 5 stars Reviewed October 14, 2012

This was the third or fourth time I stayed here. The hotel is only 30 min from Ataturk airport so convenient for early departures. If you take the tramway stop in front of the hotel you are in no time (10 min) and no money (less than 2 euro or dollar) straight in the center of old town with all interesting locations: Grand Bazar, Hagia Sofia, Blue Mosque, Topkapi...
Check in went wrong this time (wrong room number given to me). So after getting a new key I discovered that the room was already occupied... The staff at the reception made it up by offering me a free plate with fruits (kind gesture after all).

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, October 25, 2012
Dear Sir,

Thank you for sharing your comments. We do apologize for the inconvenience during your check in. Next time when you come to visit Istanbul and stay with us, please do not hesitate to contact me so that, I would be glad to offer you an upgrade.

Best Regards,
Nuriye Ince Celiker
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Turkish first
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English first
Kuwait City, Kuwait
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 9, 2012

i stayed with my family during my vacation , i liked the location it closed to tram and historical places .... i like the staff they are so friendly and helpful. ... the room is nice, spacious and clean.
the internet is free but toooo slow .
i recommend this hotel .

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, October 13, 2012
Dear Sir,

Thank you for sharing your nice comments. We constantly work on improving our standards and level of service. We look forward to seeing you again in our hotel.

Nuriye Ince Celiker
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 19, 2012

Decent hotel, though a bit far from the old town. But has a tram stop right in front which makes commute very easy. Rooms are small (even compared to other Holiday Inns in Europe). Would suggest eating out as much as possible - no options near the hotel, tried room service one time and it was just fine (but a bit expensive).
They had wedding parties on 2 nights - but it wraps up around mid-night.
All in all - a nice cosy and comfortable hotel which delivers what it states, but please do not expect luxury.

Room Tip: The late night parties are loud but if you do not mind some music during your holidays tehn rooms at...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, September 24, 2012
Dear Sir/Madam,

Thank you for your comments. We constantly work on improving our standarts as well as our level of service. We hope to see you again on your next trip. Thank you.

Nuriye Ince
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK, NZ and wherever else
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2012

We really enjoyed our stay at this hotel, mostly due to the lovely nature of every member of staff we came into contact with.

The hotel itself is fine - a pretty normal international business-style hotel - nothing particularly exciting about the rooms (although we were especially happy to be upgraded to a suite with a jacuzzi - and the bed was extremely comfortable), and the menu was pretty standard stuff (burger, club sandwich, etc.) so we didn't bother eating in, so not 5* in my estimation but nice nonetheless (and the free hammam is a nice touch).

The location is pretty good; right next to the T1 tram stop, so very easy access to the airport and other parts of the city, and down the road from the hotel is a really nice, friendly (and super 'local') neighbourhood with cheap places to eat, some pubs and tea houses, street food vendors, etc.

But this hotel's key asset is its staff. The service is very friendly and personal, not at all like a highly efficient but cold business hotel. The front desk people are especially nice, and I'm going to take this opportunity to pick out Sinem as a particular star for her amazing multi-tasking under pressure (and keeping cool with some really rude guests), although they were all helpful and lovely.

So cheers guys for helping us have a great trip!

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, September 24, 2012
Dear Sir/Madam,

Thank you for your comments. We constantly work on improving our standarts as well as our level of service. We hope to see you again on your next trip. Thank you.

Nuriye Ince
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2012

If you are staying in Istanbul for a day or a week, I highly recommend staying at this Holiday Inn. Like the other reviews it is real close to the must see attractions of Istanbul (15mins). The hotel is in a position to allow you access to come and go by all ground means of transportation. For example if you are walking the side walk is 2 meters wide all the way down to the next tram junction and like the other reviews close to food, ATMs, gas stations, laundry, etc. If you are driving a rental, or on a tour bus or rode in a taxi it is very easy to come and go from the main entrance of the hotel and the parking lot adjacent the hotel. Not like the five stars that are closer to the main attractions and charge an arm and a leg to park (not all, but most of them do). There is a stop light which holds up traffic which creates some noise for the first and second floors near the road. However, if you are trying to leave for a meeting or leave in general the stop light is nice. For example: I sat in a side street next to the double tree for 20mins. If you have meetings on the other side, let’s say taxsim square I would recommend that you stay in this hotel. For I have seen and or observed very auspicious behavior during the night at hotels and or in the streets, for example Prostitution, gangs, thugs, thieves.
Now the bad: If you are staying in Istanbul and you don’t like noise, I recommend you get some ear plugs. Every hotel caters to weddings and parties which can last to about 2am. This even goes for the 5 star hotels. No matter how much you complain the party keeps going. So get some ear plugs. If you don’t ask the staff for it they won’t give it up. So, become an avid reader and learn what to ask for when booking or checking into a hotel. For example: times for restaurant in hotel, laundry, etc.

Room Tip: Ask for the 4 or 5th floor rooms if your by the road. Cut down on the noise and smell of the road...
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, September 3, 2012
Dear Sir/Madam,

Thank you for staying at Holiday Inn Istanbul City. Your comments are very important for us. We show utmost care to improve our standards. Hope to see you in our hotel on your next visit to Istanbul.

Kind Regards,
Nuriye Ince Celiker
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2012

On the outskirts of the city but with a tram stop directly outside this hotel it provides a peaceful haven away from the bustling city. Clean bright with excellent staff we were upgraded on arrival to a suite which was lovely. I would be happy to recommend this hotel and would be happy to visit it again.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, August 24, 2012
Dear Guest,

Thank you for your nice comments about our hotel, your comments are valuable for us. We hope to see you again in our hotel soon.

Kind Regards,
Nuriye Ince Celiker
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2012

Jsut on the outskirts of central Istanbul but with a tram opposite you are at the Blue Mosque/Grand Bazzar in under 15 minutes or a pleasant stroll in under 1 hour.Local amenaties are fine, with banks,resturants,shops and small amrkets outside but being just away from the hustle of the City is a huge bonus, when trying to relax and sleep or just chill out by the pool. The hotel has good sized rooms, clean and confortable, friendly staff,excellent Gym and a superb outdoor pool which in the summer is priceless.Great value for money, have stayed there some 10 times in 4 years on bsuienss and vacation and highly recommended.

Room Tip: Enjoy teh marvelous city of istanbul but in a location where you can wind down after exploring or a...
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Ist_City, Manager at Holiday Inn Istanbul City, responded to this review, August 24, 2012
Dear Guest,

Your comments are valuable for us. We will always be happy to host you at our hotel and assist you with your needs.

Kind Regards,
Nuriye İnce Celiker
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Istanbul City

Address: Turgut Ozal Cad. No:189 Topkapi, Fatih, Istanbul 34280, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#94 Spa Hotel in Istanbul
#245 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Istanbul City 5*
Official Description (provided by the hotel):
Istanbul is the city where Asia meets Europe, with cultural heritage and natural beauty. Holiday Inn Istanbul City is your five star hotel in the city and located next to the impressing historical city walls of Istanbul reflects the spirit of this very special city. It creates the ideal atmosphere for relaxing stay no matter whether you are traveling on business or on holiday. 12 km from Ataturk International Airport, and 2 km from Old City, Grand Bazaar, Hagia Sophia, Sultanahmet Mosque, Topkapi Palace, 6 km from Taksim Square. Public Transportation is available in front of the hotel. Take the tram directly to many of the key sightseeing attractions. Holiday Inn Istanbul City Hotel offers Turkish Hamam, Sauna, Steam Room and a comprehensive choice of speciality massages, aromatherapy and relaxation therapies at our Spa & Wellness Center.Coffee and tea maker in room with complimentary coffee and tea. Holiday Inn Istanbul City Hotel offers High Speed Internet access in the hotel rooms. Public areas such as hotel lobby and bar feature wireless LAN. Outdoor Swimming Pool is open. ... more   less 
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Also Known As:
Holiday Inn Istanbul City Hotel Istanbul
Istanbul Holiday Inn

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