This is our first time at this hotel. Wanted to say what a delight it was to stay there. The staff cannot be nicer and professional. All speak to you in English which is not so common in Turkey. We very staying during the current demonstrations, the hotel staff was very considerated and helpful towards hotel guests and injured people. The rooms are comfortable with all amenities. The Blue lounge is a delight in a sunny day. The outside spa not large however it is very private. I had a Turkish hamam the lady is very good recommended. Breakfast display is good. Excellent front of house staff. Good location with easy access from the hotel to the old part of Istanbul.