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“Friendly efficient staff” 5 of 5 stars
Review of The Ritz-Carlton Istanbul

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The Ritz-Carlton Istanbul
5.0 of 5 Hotel   |   Suzer Plaza, Askerocagi Caddesi, No:6 | Elmadag/Sisli, Istanbul 34367, Turkey   |  
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Ranked #84 of 920 Hotels in Istanbul
London
Top Contributor
202 reviews 202 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
107 helpful votes 107 helpful votes
“Friendly efficient staff”
5 of 5 stars Reviewed June 3, 2013

This is our first time at this hotel. Wanted to say what a delight it was to stay there. The staff cannot be nicer and professional. All speak to you in English which is not so common in Turkey. We very staying during the current demonstrations, the hotel staff was very considerated and helpful towards hotel guests and injured people. The rooms are comfortable with all amenities. The Blue lounge is a delight in a sunny day. The outside spa not large however it is very private. I had a Turkish hamam the lady is very good recommended. Breakfast display is good. Excellent front of house staff. Good location with easy access from the hotel to the old part of Istanbul.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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715 reviews from our community

Traveler rating
    476
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 30, 2013

I have been to the best hotels in Istanbul before, but this hotel is my favourite. Location is close to the Bosphorus and in a short walk from the two most important areas (Nesantasi and Taksim). The lobby and the open air terrace lounge are one of my favourite. Rooms are well equipped. Side and clear view from the room to the famous bridge that connects Europe and Asia. Near a public green park. Service is excellent and staff are friendly.

Room Tip: Great Hotel, Location and service. Ask for a sea side view at high floor
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 27, 2013

Really nice hotel furnishings and decor were lovely, bedrooms are great good comfortable beds and clean toilets. The breakfast was excellent the only negative thing I would say was that I slightly surprised that they wanted to charge us extra for a bottle of Perrier water that they had on display at breakfast..

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2013 via mobile

Organized a conference at the Ritz-Carlton Istanbul, and it was the best experience I had in a long career. Everything was spot-less. Food was great, F&B, sales, conference services were superb. The only service that was not up to par was housekeeping. They did not replenish the ammenities, and had to call several times to get a bar of soap. Other than that, everything was great.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2013

Beautiful hotel at an excellent location in the city. Good sizes room, excellent customer service. Strategic location makes access to market and other services easy and at walking distance. Comfortable stay. Good for a brand that ritz carlton is.

Stayed May 2013
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Chiang Mai, Thailand
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 11, 2013

By far my favorite hotel in Istanbul. The location is great, I can walk up to Taksim (?) Square and do a bit of shopping, eating and people watching. The staff is by far the best I have ever had the pleasure of dealing with; and is the main reason I keep coming by to this hotel when I can.

Yes, the rooms could be a little more hip and modern, but they are nice and classic as you would expect from the Rtiz name. If you pay a little more and get concierge access/club lounge its well worth the extra money as the drinks in the lounge are free and the food is good.

If you are looking for a place to be feel like you are a king ... then this is it. The spa is also very good, and I have been known to spend more money on treatments than my room!

Room Tip: Club Lounge is well worth the extra cost.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 10, 2013

We stayed couple of days during our trip. From inside this is really magnificent building and atmosphere, really five-star. Room had a limited view to Bosphorus, it was spacious and included amenities from Asprey (!) and the best-ever espresso machine (made for Illy, with Illy pods). Service in the hotel felt like trained, staff in a way tried to do their best but not really succeeding. There was some faults you would not expect in Ritz-Carlton, perhaps due to fairly weak command of english language. Open-air spa was closed to our disappointment (even though advertised at the same time in Istanbul Guide), inside spa was great. Everything (treatments, food, wine, drinks) is eye-wateringly expensive, and overall value for money relatively weak. Location is not overly central, but easy to go everywhere.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Istanbul

Address: Suzer Plaza, Askerocagi Caddesi, No:6 | Elmadag/Sisli, Istanbul 34367, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Istanbul
#29 Business Hotel in Istanbul
#52 Luxury Hotel in Istanbul
#56 Family Hotel in Istanbul
#69 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Istanbul 5*
Official Description (provided by the hotel):
The Ritz-Carlton, Istanbul is located in the heart of Istanbul overlooking the Bosphorus and Dolmabahce Palace. It is approximately 30 minutes from Istanbul Atatark International Airport and is within walking distance of the Old Pera/Beyoglu district, which has many of the city's cultural attractions as well as Turkish designer shops. ... more   less 
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Also Known As:
The Ritz-Carlton Istanbul Hotel Istanbul
Istanbul Ritz Carlton
Ritz Istanbul
Ritz-Carlton Istanbul

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