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“A unique property in a special location” 5 of 5 stars
Review of Four Seasons Hotel Istanbul at Sultanahmet

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Four Seasons Hotel Istanbul at Sultanahmet
5.0 of 5 Hotel   |   Teyfikhane Sok No 1 Sultanahmet, Istanbul 34110, Turkey   |  
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Ranked #2 of 943 Hotels in Istanbul
Southern california
Top Contributor
113 reviews 113 reviews
36 hotel reviews
Reviews in 61 cities Reviews in 61 cities
83 helpful votes 83 helpful votes
“A unique property in a special location”
5 of 5 stars Reviewed April 21, 2012

The Four Seasons has done something quite unique with their beautiful property in Sultanahmet in the heart of the old city in Istanbul. A small, boutique feel along with the Four Seasons brand of quality and service combine and the result is a property that provides an island of serenity and comfort in the middle of the bustling of one of the great crossroad cities in the world.

The layout is an old prison, but you have to wildly stretch the imagination to conjure up any of that past. Highlights include having a drink on the rooftop terrace, the Bosphorous behind you and the Hagia Sofia right in front of you. You can feel the history and commerce all around you.

The staff is meticulous, and beyond what you can experience at other five star hotels, it almost feels like each of the staff are hosting you in their own place. That feeling is helped by the small size, with less than 70 rooms. The courtyard is a flowered garden to rest and recharge.

I was unfortunately there for a brief work visit of one day/night, but if you want a great location to settle in and explore Istanbul, this is a super spot to base out of for a few days

Room Tip: Ask for a courtyard facing room but not on the first floor. That way you can keep a window open and...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, April 25, 2012
Dear Socalicouple,

My name is Felix Murillo, I am the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

I look forward to your return one day to stay with us a bit longer. Please let me know at any time if I may be of assistance.

On behalf of each and every employee thank you. Thank you very much for taking the time to write about the Hotel but more over about the team. With your permission I would love to share the review with them.

Yours cordially,

Felix
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902 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2012

The Four Seasons at Sultanahmet was one of the high points of our stay at Istanbul. They were in touch with us even before we landed and offered to accommodate our changes of flight and arrival time. The General Manager, Mr. Felix Murillo, was really helpful and always accessible.

Their attention to detail is excellent - one evening, one of the screens in our room did not close completely and they had someone come over within minutes to fix it. The rooms themselves are very well maintained and evoke clear connections with the past. The restaurant is beautiful and the hotel grounds look stunning at night. It is within walking distance of the Hagia Sophia and the Blue Mosque and many other attractions and the hotel staff are more than willing to help out with questions and information. They accommodated our every need (delayed luggage, missing stuff) and it was fabulous. We could not have chosen a better place to stay in Istanbul, we sorely missed it when we left.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, April 19, 2012
Dear happy_world_travels,

You are so gracious. Thank you very much.

Your note is very special. I hope I may be of assistance one day again, at any time.

Respectfully,

Felix
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Ponte Vedra Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2012

What an incredibly delightful experience in every way possible -- with the added bonus of being located perfectly in the historic old district. We stayed four night at the Four Seasons Sultanahmet. This hotel exceeded every expectation we had from the decor to the staff and dining to the best massage I've ever had. They made excellent recommandations for dining. We wanted to stay forever.

(Forget the Four Season Bosphorous, where we spent two nights late in our stay in Turkey. It's huge, overpriced, inconveniently located and looks like a modern business hotel anywhere expect for its terrace directly on the Boshporous.)

Room Tip: Ask for a room overlooking the interior garden.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, April 19, 2012
Dear Valmarchese,

My name is Felix Murillo, I am the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

I look forward to share with the team your review, wiith your permission. Thank you very very much for taking the time and for saying such nice things about the Hotel and the team.

Valmarchese, please if I may ever be of assistance please let me know. My direct email address is felix.murillo@fourseasons.com

Yours Cordially,

Felix
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Zurich
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2012

Beautiful Hotel - stunning conversion of an old prison. Restaurant is a must and deserves all the acolades

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, April 19, 2012
Dear Tom L,

I am Felix Murillo, the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

I promise you that I and the rest of the team will work very hard to be at the level of the wonderfull description you did of the Hotel. Thank you very very much!

Please, if I may ever be of assistance let me know. My direct email address is felix.murillo@fourseasons.com

Yours cordially,

Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Top Contributor
80 reviews 80 reviews
50 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 15, 2012

I stayed in this hotel with my husband and son over the Easter break. It's a fabulous property. The rooms are superbly furnished, with really wonderful bathrooms - no amenity overlooked. For example, the hotel provided an iPad in our room that my son latched onto for the entire visit. The bathroom included both a whirlpool tub and a shower room with a steam setting. The toiletries were Bulgari. We had a suite, which was spacious and big enough to easily accommodate my son in the main living room. The staff were equally wonderful. No request too small to handle. We arranged a guided tour, car service, and a private boat ride through them. Breakfast was a treat, with the usual hotel fare plus local specialties (Turkish breads, cheeses, honeycomb, etc.). We dined in the hotel restaurant one night and also enjoyed that meal. Apart from the sheer fabulousness of the property and service, the hotel is extremely convenient for sightseeing. Definitely a special treat.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelixMurillo, General Manager at Four Seasons Hotel Istanbul at Sultanahmet, responded to this review, April 17, 2012
Dear americantravelgirl,

My name is Felix Murillo, I am the General Manager of the Four Seasons Hotel Istanbul at Sultanahmet.

During the days that you were with us, I was away of town. It makes me so happy to read your note, thank you very much for taking the time to write it.

Please let me know if in the future I may be of assistance at any time. My direct email address felix.murillo@fourseasons.com.

Yours cordially,

Felix
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
Top Contributor
114 reviews 114 reviews
28 hotel reviews
Reviews in 48 cities Reviews in 48 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed April 13, 2012

Our week at the Four Seasons Sultanahmet capped a five plus week 50th anniversary trip for my wife and me. Our stay in Istanbul, and the Four Seasons in particular, was wonderful. The hotel's location is phenomenal. While there are many other hotels of varying sizes nearby, none comes even close to offering the luxury that the Four Seasons offers. The location cannot be beat if one is interested in the history of Constantinople, the greatest city of the western world for nearly 1,000 years. Within a five minute walk are four of the world's greatest cultural sites - Topkapi Palace, Aya Sofia Museum (1500 year old former Byzantine cathedral and then mosque), the Blue Mosque and the Basilica Cistern. Every one of these is a jaw-dropping experience. Even public transportation - frowned on by the hotel - is within 5 minutes.

Enough about location within a spectacular city. The hotel itself is simply wonderful. Our room was very spacious, although at the bottom of the ladder for price and size. The bathroom is large, elegant, and fully outfitted with absolutely top of the line linens and toiletries. There was morning and evening maid service and fresh fruit and water on a daily basis. Nothing was left out. The hotel is immaculate, heavily staffed, beautifully conceived, and ultra service oriented and worth every penny of the cost, which was high to say the least. My only quibble is that the one dinner we ate there was only OK. On the other hand, we had a delicious lunch at the sister hotel overlooking the Bosphorus. For an impeccable location and great experience, this can't be beat.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed April 10, 2012

My husband booked my son and I into the Istanbul Sultanahmet 4 Seasons because he knew that we would be well taken care of, be extremely comfortable, and feel very safe based on his previous experience. The staff is exceptionally friendly, professional, knowledgeable and efficient. The hotel was a Turkish prison, which is not detectable, but good for humourous stories. The hotel itself is steps away from the Aya Sofia and the Blue Mosque, and a relatively easy walk to the Tokapi Palace (1 of the 2 former Sultan's Palaces in Istanbul). The staff just couldn't be more personable or accommodating. Very luxurious and service-oriented and provide a nice breakfast.

Room Tip: The hotel is so well appointed that it may be difficult to have a bad room. I don't think that I...
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Istanbul at Sultanahmet

Address: Teyfikhane Sok No 1 Sultanahmet, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#1 Business Hotel in Istanbul
#2 Luxury Hotel in Istanbul
#2 Romantic Hotel in Istanbul
#4 Family Hotel in Istanbul
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Istanbul at Sultanahmet 5*
Number of rooms: 65
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Also Known As:
4 Seasons Hotel Istanbul At Sultanahmet
Four Seasons Istanbul
Istanbul Four Seasons
Four Seasons Hotel Istanbul

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