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“Recommended” 4 of 5 stars
Review of Conrad Istanbul

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Conrad Istanbul
5.0 of 5 Hotel   |   Cihannuma Mah, Istanbul 34353, Turkey   |  
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Hotel amenities
Ranked #206 of 979 Hotels in Istanbul
london
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Recommended”
4 of 5 stars Reviewed January 20, 2012

Stayed at the Conrad for 6 nights. I was a bit skeptical after having read some of the negative reviews. Our overall experience was positive. Right from check in to check out we were treated well. We were upgraded to the executive floor with access to the lounge for my HH gold status. 14 and 15 th floor rooms are refurbished and very spacious. Lounge had beautiful views over the Bhosphorus. Staff were attentive, at breakfast they even remembered each day the tea we like. I would second the view that its away from major attractions apart from the Dolbamache palace which is within walking distance. Its a good 20 - 25 min walk to the nearest tram station and then only 15 min by tram to the old town. It snowed a few times when we were there and decided to take a taxi to the tram station and cost around 8TL. We had a meal at the Meze restaurant, i wouldnt say it was exceptional but worth a try. I would be happy to stay at the hotel again.

Room Tip: 14 and 15 floor rooms are refurbished.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, February 16, 2012
Dear Guest,

I want to personally thank you for having taken the time to share your kind comments which I already shared with the team and congratulated them for delivering this service.

As you mention, some of the most impacting views of the city can be enjoyed at our hotel, and we are happy to see that you enjoyed our services.

We look forward to welcoming you back soon.

Sincerely,

Inigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,112 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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English first
Athens, Greece
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 20, 2012

Nice location with great Bosporus view but hotel needs renovation.

Room Tip: If you travel business pls book a Room with Internet service included in the package.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 24, 2012
Dear Guest,

Thank you for sharing your feedback with us and for having chosen our hotel for your stay in Istanbul.

At the same time, let me kindly inform you that we plan a renovation in the near future and your comments will help us target better all those aspects we need to improve during this process.

Sincerely,

Inigo Arruti
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryn Mawr
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 16, 2012

We stayed at this property for a few days. It was very clean and had one of the nicer lobbies / common area spaces I've seen from any other Conrad. Our room was on the executive floor with access to the lounge. The room was a standard hotel room - clean, good view, and well lighted. The lounge was nice, but small and always seemed crowded. There is a lovely terrace attached to the lounge, but as it was quite chilly and it was nicer to stay indoors. I bet during spring and fall it is just the perfect size for a lounge. Breakfast was decent, and the evening snacks were fine. Something much appreciated was the fact that drink service stayed open until 11pm, which was nice.

Regarding location, it is about a 20 minute walk from the local tram line that links up with other modes of public transportation. We did the walk once after a long day of self-guided walking tours, and it was completely fine. The last little bit is uphill - but it makes for a good workout before heading to dinner!

All in all, I would will stay in this hotel again if I am back for business, but I might stay a bit closer to the sights if I go for personal travel. One way or the other, it is a nice hotel!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 24, 2012
Dear Guest,

Thank you for sharing your feedback with us and for having chosen our hotel for your stay in Istanbul.

This feedback motivates us to keep working for our ultimate goal, service excellence indeed.

We look forward to welcoming you back soon.

Sincerely,

Iñigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2012

Just to share among a lot of hotels in Istanbul, Conrad is one of the best to stay, in terms of value for money, location, & room comfort.
Specially the club floor on the 15th floor, team can't say staff, welcomes you & recognize each & every guest need, case, etc..
Good English speakers, amony a country which speaks 99% only Turkish, very easy to get details of what you need, where to go, & they advise you with a local expert opinion.
Rooms are spacious & very comfortable, bed & pillow "comfort Island"in the room very nice, specially after a long day.
Room is equipped with all business & lesiure facility you will need.
Buffet breakfast have a lot of varieties, but some times due to the rush, some items are not filled back, and staff neglect it, this was my only minor comment , apart from this from the doorman which is always available & very helpfull till you reach your room in excellent in all means.

Room Tip: Excellent choice & worth money paid
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 24, 2012
Dear Guest,

Thank you for taking the time to send this review.

Your positive comments motivate us to keep working towards the highest satisfaction of our guests.

I will make sure that all team members receive your encouraging message.

We look forward to welcoming you back in the near future.

Best regards,

Inigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2012

I enjoyed my stay at this hotel very much, good rooms, great restaurants, amazing breakfast buffet, two gyms, indoor and outdoor pool, great service Overall very good experience. I didn't give it five star only because it is a bit far from some attractions, but it is close to the Ferry!!

Room Tip: They usually have especials which is great values, ask them to see what they are offering.
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  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 24, 2012
Dear Guest,

Thank you for sharing your feedback with us and for having chosen our hotel for your stay in Istanbul.

This feedback motivates us to keep working for our ultimate goal, service excellence indeed.

We look forward to welcoming you back soon.

Sincerely,

Iñigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Ciotat, France
Top Contributor
64 reviews 64 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 2, 2012

this is a fantastic hotel with a great location and apart from a very slow check in - excellent service
the views are fantastic and the port and local life are just a short stroll down the hill to alleys full of great restaurants at very affordable prices

Room Tip: book a bosphorous room high up splurge on the executive floor for breakfats with a view, drinks and...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 25, 2012
Dear Guest,

Thank you for taking the time for sharing your comments.

We are happy that you enjoyed our services and I have taken good note of your comments about check-in speed. I am actually working on how we can improve this process while maintaining our quality standards.

Thank you once more for giving us your feedback and we look forward to welcoming you back soon.

Sincerely,

Inigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2012

This was a great experience. The hotel facilities and staff were all top notch. Everything was friendly and luxurious.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inigoarruti, Manager at Conrad Istanbul, responded to this review, January 24, 2012
Dear Guest,

Thank you for sharing your feedback with us and for having chosen our hotel for your stay in Istanbul.

This feedback motivates us to keep working for our ultimate goal, service excellence indeed.

We look forward to welcoming you back soon.

Sincerely,

Iñigo Arruti
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Istanbul

Address: Cihannuma Mah, Istanbul 34353, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#78 Business Hotel in Istanbul
#119 Family Hotel in Istanbul
#124 Romantic Hotel in Istanbul
#126 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Istanbul 5*
Number of rooms: 551
Official Description (provided by the hotel):
Impeccable service and amenities designed for individuals at the heart of the city...Located on the European side of Istanbul, the Conrad Istanbul is your exclusive hub in the midst of Istanbul's culture and commerce. Our hotel is designed to respond to the expectations of both the discerning business and leisure travelers. ... more   less 
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Also Known As:
Conrad Istanbul Hotel Istanbul
Istanbul Conrad

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