This hotel is in a wonderful location and has small but nicely finished rooms. There are also lovely views of both Hagia Sofia and the Blue Mosque from the roof terrace. The breakfast is acceptable but not great (they need to get decaf on the offering) and the staff are very pleasant. We would recommend this hotel as it's in the middle of a charming and historic area (albeit very touristy), and offers good value for money. We chose this hotel because of the good reviews it receives on Trip Advisor but a word of warning. Please make sure you don't get the room that is not shown in the photographs. Room 501 is on the top floor at the front and seems to be an unfinished room that is in the process of being created from two rooms knocked into one (rooms 501 and 502). Half the ceiling is made from a make-shift laminated plastic roof. There are no bedside table, no plug or light switches near the bed and the only power source is from a jumble of wires in an extension cable trailing across the room. The smoke alarm was covered in plastic and the curtains were thin and simply screwed to the wall and were not able to be opened. The curtains covered the entire front and left wall. Lifting the curtains on the left wall revealed a large window with a breeze-block wall behind it, and lifting the curtains on the main outer wall revealed a large middle window that is not sealed and allows a heavy draught to enter the room, so much so that leaving the heating on at 30 degrees is the only way to get the room to a just acceptable temperature.
Although bigger, when compared to their other triple rooms 501 is, in my opinion, substandard and that should be reflected in the price. It is my opinion however that the room contravenes health and safety.
As soon as we arrived we requested a change of room. They agreed to this without any problems but we had to wait until the following day as there was no availability. We also requested a discount and although the staff were kind they never really accepted the room was substandard and continued to behave as though there was nothing wrong with the room. After several attempts the manager finally agreed to discount the room by about half price but we felt we had to push too hard.
- Official Description (provided by the hotel):
- Welcome to the Aristocrat Hotel at the center of modern day Istanbul and the Ottoman Empire of Yesteryear. ... more less
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