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Neorion Hotel: Traveler Reviews

4.0 of 5
Orhaniye Street No 14 | Sirkeci, Istanbul 34120, Turkey
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Neorion Hotel
Ranked #1 of 815 hotels in Istanbul
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989 reviews from our community

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St. Petersburg, Russia
Top Contributor
110 reviews 110 reviews
93 hotel reviews
Reviews in 92 cities Reviews in 92 cities
153 helpful votes 153 helpful votes
“Well-done hotel featuring Turkish hospitality”
5 of 5 stars Reviewed December 15, 2012

I decided to stay at Neorion hotel after researching on the net and TripAdvisor. I would say it deserves its rating. However there is still some room for improvement.

I booked a 4 night stay and received a complimentary transfer to the hotel. I believe this transfer is the weakest point at Neorion. Our driver wasn't at the meeting counter and we spent 1 hour to find him after several calls to the hotel. I already wanted to get a regular taxi to avoid our transfer search. Anyhow at the hotel check in was fast and pleasant. They wisely offer welcome drink upon arrival that softens even an angry guest. Guest relations girl was very helpful and friendly providing all necessary information about places of interest in the city. Her advise was really helpful since it saved us lot of time: instead of waiting in the line to Topkapi kassa we went to the entrance directly and use our electronic hotel printed tickets.

Room was quite nice with everything a traveler needs. The hotel is not cheap, but you pay for good service and a lot of different extras like afternoon meze buffet, welcome drink, rooftop bar sunset drink, free sauna and hammam, free Internet, lukum sweets in the room, etc.
Spa is located in the basement and very nice with plenty of towels and drinking water. Soap massage was so-so, nothing special. However it was quite relaxing.

The hotel has no dinner restaurant, but restaurant Imbat in the sister hotel is above any expectation: perfect service, mouthwatering food with marvelous presentation, great wine list. The restaurant was booked by Neorion guest relation in advance, and I said them that we would like to celebrate a birthday. And as a nice surprise Imbat presented us with a birthday cake! We were very pleased with such personalized touch. By the way the hotel made the same: upon getting back to the room we found a cake!

Definitely Neorion deserves its high rating, you won't regret staying there. Thanks for magnificent Bosphorus vacation!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Neorion Hotel, responded to this review
December 21, 2012
My dearest guest,
I would like to thank you for your review and it is very nice and important for me to hear that you very much enjoyed your stay.

Such comments motivates us more than anything and shows us we are on the right path.
Kind regards,

Faruk Boyaci
Owner of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Perfect Istanbul hotel choice!”
5 of 5 stars Reviewed December 10, 2012 via mobile

This spotless new hotel lives up to its well deserved reviews. The staff (especially the front desk men and the manager) bent over backwards at every opportunity to make our stay in Istanbul very enjoyable. They even walked us over to a bus company to assist us in buying bus tickets for Bulgaria. The manager Meric was especially pleasant and helpful, she always went out of her way to brightened up our day at every opportunity. The breafast and afternoon buffets were kept fresh and nice. The lower level pool was spotless and I only wish I had taken a much needed Turkish massage in the spa, perhaps next time.
Bravo Neorion and thank you!
JB

Was this review helpful? Yes 4
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
boyaci, Owner at Neorion Hotel, responded to this review
December 13, 2012
My dearest guest,
My dearest guest,
I would like to thank you for your review about Neorion Hotel on tripadvisor.I appreciate your kind comments.
Do not forget us and please contact us if you need any kind of assistance about Istanbul or Turkey.
Hope to see you soon.
Best Wishes from Istanbul Neorion Hotel Family

Faruk Boyacı
Owner of the Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Coventry, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Michael G, Coventry”
5 of 5 stars Reviewed December 8, 2012

This hotel was booked on the strength of positive comments on TripAdvisor and happy to say that its not surprising the Neorion had such an abundance of excellent reviews. First of all, the Hotel offers a free taxi service for a 3 night stay to and from the airport which probably saved about £60 in total. On entering the Hotel, the staff welcome you as if your old friends and offer you a complimentary drink of your choice and a brief overview of the Hotel and the city. The hotel itself is in a great location just 300-400 meters away from Ayia Sofia and a similar distance from the Galati bridge, on the terrace roof you get wonderful views of the city and the rooms were comfortable. Also enjoyed the sauna and swimming pool. Aside from the reception failing to provide an early morning call on 2 occasions, there was nothing else negative to say about this lovely hotel and its very hospitable and helpful staff. .

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Michael G about Neorion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Neorion Hotel, responded to this review
December 13, 2012
My dearest guest,
I would like to thank you for your review about Neorion Hotel on tripadvisor.I appreciate your kind comments.
Do not forget us and please contact us if you need any kind of assistance about Istanbul or Turkey.
Hope to see you soon.
Best Wishes from Istanbul Neorion Hotel Family
Faruk Boyacı,
Owner of the Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Gem Hotel in old Istanbul”
5 of 5 stars Reviewed December 8, 2012

We found this hotel on the internet ..photos looked lovely and price was reasonable - but the surprise was the attention by the staff on our jet-lagged arrival. Great location in Sultanhmet ..close to restaurants, the tram line - delightful roof garden from which we could see the arrival of our cruise ship and beautiful sunsets - and even a swimming pool in the lower level ..to ease the aches of long travel. The breakfasts were varied and interesting but the care of the young staff was wonderful ..it made our stay in Istanbul and we would gladly return.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask lairdsaunderson about Neorion Hotel
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boyaci, Owner at Neorion Hotel, responded to this review
December 13, 2012
My dearest guest,
I am Faruk Boyacı,the owner of the hotel, I would like to thank you for your review about Neorion Hotel on tripadvisor.I appreciate your kind comments.
Accepting you also as a member of Neorion Hotel Family, we will be very happy to host you with the same passion in Neorion Hotel when you come back to Istanbul.
Warm regards from Istanbul,

Faruk Boyacı
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Diamond Springs, California
Top Contributor
53 reviews 53 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
“Friendly staff, great location, and comfortable rooms”
5 of 5 stars Reviewed December 5, 2012

My husband and I stayed at the Neorion Hotel for 4 nights. From arrival to departure, the Neorion's staff was friendly, professional, competent. They made us feel welcome and glad to be in their hotel. Through the hotel, we arranged transportation from the airport (because we were staying more than 3 nights, transportation was free). Every morning the breakfast buffet had many choices of which the quantity and quality were both good. The breakfast time was quite civilized stretching from 7am to 11am. Our well-designed room, on the 6th floor, was near the back of the hotel and reasonably quiet. The bed was comfortable, the linens luxurious, and the terrace made it possible to see the surrounding view. There is a complimentary meze service spanning from 1pm to 7pm each afternoon. On our behalf the front desk made reservations for restaurants and a walking tour. Upon leaving this oasis, the entire staff lined up to thank us for staying with them. Wow!

Room Tip: Rooms on the 6th floor have terraces. Rooms in the back of the hotel are probably quieter than thos...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by diamondsprings for Istanbul
Ask diamondsprings about Neorion Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boyaci, Owner at Neorion Hotel, responded to this review
December 13, 2012
My dearest guest;
I would like to thank you for your review about Neorion Hotel on tripadvisor.I appreciate your kind comments.

I will be very happy to host you again in Istanbul or in Neorion Hotel when you come back.

Kind regards,

Faruk Boyacı
Owner of the hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Neorion Hotel

Address: Orhaniye Street No 14 | Sirkeci, Istanbul 34120, Turkey
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 815 hotels in Istanbul
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Neorion Hotel is at the very center of Istanbul's history and culture, ancient and modern. Named for Byzantium's grand port (see the map) on the Golden Horn, it welcomes visitors from around the world just as the port did in the great days of Constantinople. Neorion is more than a comfortable travelers' refuge in the heart of the city. It was conceived and designed to honor and reflect all of the cultures who have enriched the city and its empires. To stay here is to learn and enjoy the cultures, cuisines, arts and traditions of all the travelers who have come before you.The hotel's 58 guest rooms and suites bring the past to life, with all modern comforts. The swimming pool, Turkish bath, massage spa, cultural library, and museum-quality decorative arts are supplemented with complimentary fine arts musical performances, cuisine demonstrations and cultural events exclusively for hotel guests. Stay with us! Experience all of Istanbul, ancient and modern, right where you live, and just outside our door. ... more   less 
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Neorion Hotel
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