It was the first time I visited to Istanbul in May of 2014. I'm a female in a wheelchair; I went with my sister in law and my granddaughter. I met the owner Ibrahim, his son Hassan and other staff members Fatima and Saudat and other staff members who were just as great but I don't remember their names. I was given an accessible room, and the accommodations necessary for disabled people. My sister in law couldn't push the wheelchair through the streets, so the owner Ibrahim decided out of the kindness of his heart to send his son and one of his staff members Saudat to go out with us and help us to push the wheelchair and go site seeing, without their help we would not have been able to go out. The room was very clean and breakfast was awesome and included. They have a garden that visitors can sit in and tea and desert is provided for free in the noon time. I will never forget their kindness and generosity and they sure left a favorable impression on us and I recommend this place to any one who is staying in a hotel in Istanbul. I already recommended it to my parents who are planning on visiting Istanbul. I rate this hotel 5 stars for their wonderful services, their cleanness, hospitality and food. And an extra 5 stars for their kindness and compassion. Also, The hotel's location was superb; it was a walking distance from all the attractions.
- Official Description (provided by the hotel):
- Sura Hotel is located in the Sultanahmet district,which still protects their authentic historical beauty all through the challenging years.The 60 innovative designed rooms and suites,welcomes you with the latest features in comfort and style for our guest's. Each place reflects fresh and contemporary style.This pure luxury hotel allows its guests a chance to discover the glorious historical places such as Topkapi Palace,Blue Mosque, Hagia Sophia and Grand Bazaar ... more less
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