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“Small upscale boutique hotel in great location with friendly staff” 4 of 5 stars
Review of Sura Hotel & Suites

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Sura Hotel & Suites
5.0 of 5 Hotel   |   Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey   |  
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Ranked #231 of 901 hotels in Istanbul
NYC
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Small upscale boutique hotel in great location with friendly staff”
4 of 5 stars Reviewed October 28, 2011

Sura design hotel is a sweet, upscale boutique hotel in the best location to see all of Istanbul's amazing attractions. My room was lavishly decorated, with a balcony looking out at the Blue Mosque. What a site at night! The staff was so eager to please that I felt like a queen and the front desk people--Hassan and Neil--couldn't have been more helpful. They suggested restaurants, called for a taxi, and went out of their way to help when I needed it. An historic hammam is connected to it as is a restaurant and cafe. It is in walking distance to Topkapi Palace, Hagia Sophia, Blue Mosque, etc. Right in the middle of everything with great restaurants all around. It has just officially opened and the roof terrace hadn't opened when I was there but it will have a fabulous view when it does. In crowded Sultanahment, the hotel even has a garden and cafe exposed to the outdoors. It's design is high end (with a touch of over-the-top), stylish and creative.

Room Tip: Try for a room with balcony with view of the Blue Mosque.
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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42660
Top Contributor
102 reviews 102 reviews
31 hotel reviews
Reviews in 52 cities Reviews in 52 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 25, 2011

We were a group of 28 running the Istanbul marathon and staying there for 4 days.
The hotel is brand new, pretty luxurious but a little bit ostentatious. Still some things are missing, no curtains in some rooms ...
But the real issue is the service, if you need nothing you can ask the reception unless you will be disappointed. Service people are not speaking very well english, they don't really care about the comfort of their hosts, if you ask something you will be told that it is not possible or you have to do it by yourself ...
Let's hope they are just starting and need to warm up.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2011

We are in the hotel now as I write this review and the hotel just opened yesterday. The hotel is beautiful and the rooms are larger than normal. The staff is trying oh so hard to please and they are very nice. The issues are related to the hotel being new. So far the Internet connection is not on par with what is expected. We get 2 bars on the connection so our VoIP telephone won't work. They keep promising to have someone correct the problem but so far (2 days) no luck. There is no terrace or patio available yet as those are under construction. However the area is beautiful and close to everything you could want to see. We will be here 1 month more so will add to this review as we progress. So far though we are happy with the hotel and do recommend it.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sura Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45 Sultanahmetane Sk. No 45, Istanbul 34122, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #231 of 901 hotels in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sura Hotel & Suites 5*
Official Description (provided by the hotel):
Sura Hotel is located in the Sultanahmet district,which still protects their authentic historical beauty all through the challenging years.The 60 innovative designed rooms and suites,welcomes you with the latest features in comfort and style for our guest’s. Each place reflects fresh and contemporary style.This pure luxury hotel allows its guests a chance to discover the glorious historical places such as Topkapi Palace,Blue Mosque, Hagia Sophia and Grand Bazaar ... more   less 
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