I have never stayed in such a terrible place before.
It was not my personal choice but was booked as a group due to unavailability in other hotels.
The standard rooms are so small, there is no place for your luggage.
The room was dirty with stains in the carpet and the linen.
The location was close to Taksim but it was situated in a noisy road with loud music all night. The windows did not even close well so the cold air and noise came through.
The lifts were not working on 2 days so we had to climb up stairs to the 4th floor.
Also on two days the rooms were not cleaned by housekeeping at all when i returned in the afternoon and the housekeeping was not available to clean the room in the afternoon.
The wifi kept disconnecting and was not stable. One one day when I needed to check important emails, it just would not connect and the staff could not help.
Of course there was no business centre, but not even a pc to use the Internet if wifi was not working.
The aircon stopped working in the middle of the night and started overheating the room which made sleeping uncomfortable. When I asked for it to be fixed the staff just shrugged me off.
The breakfast was very basic and there was a very unfriendly and unhelpful man in a formal suit working there who refused to smile.
Everything is charged extra like eggs and even a tea bag of English tea!!
When the toast got stuck in the toaster he scolded me like it was my fault!
The staff overall were very unfriendly and unhelpful from checkin to checkout. No matter how nicely I spoke to them, they were not polite nor accommodating.
Wanted to check out an hour later and without even checking for availability they said it will be an extra charge. You have been warned....stay away from this hotel!!
- Official Description (provided by the hotel):
- Conveniently located in the business district, Taksim Life Hotel is a central hotel in Istanbul. ... more less
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