Let me start with the positive things. The location of the hotel is absolutely fantastic. A block away from the Sultanahmet tram station and a 5 minute walk from the Blue Mosque and the Hagia Sophia. The view from the roof terras, which is also the breakfast room, is amazing. Though not unique. Many of the hotels and restaurants in Istanbul have a roof terras with a great view of the sights. Be that as it may, the view is stunning. Just don't forget to bring your sunglasses at breakfast for the sun is really blinding in the morning.
The breakfast itself is simple but tasty. Some bread, cereals, eggs etc. You can find milk and juice in the fridge. The coffee is instant coffee.
The two hotel receptionists are very friendly and helpfull. They gave us a map when we arrived and showded us the do's and don'ts of Istanbul. Although they are not fluent in English they are perfectly understandable. Another man, I think the owner, seems less trustworthy somehow.
Now for the less postive things.
The rooms are not very clean and kind of shabby. The previous guest left some hair on the bed and toilet.The plinths are hanging loose and the curtains are not big enough for the windows. The bed was comfortable though. The shower was hung pretty low and not very stable. It could fall at any moment and it did, frequently. Also when you shower the entire bathroom gets wet.
We had booked the basementroom, by accident, but the receptionist put us on the second floor. A nice gesture. The room was quite noisy though. The street below is very busy and you can hear the mosque quite well.
The rooms are cleaned every day, but one day we came back when they were still cleaning and we got an unpleasent surprise. The cleaninglady left our room door wide open and was cleaning something on another floor. When I confronted the receptionist about it he assured me that he could see our hallway and room door from his monitor, but I knew he wasn't always behind the desk. So it was quite unsettling for us that our room was left open and unattended.
So my overall score would be three points. The location and the staff are super but the rooms are a bit shabby.
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