I recently visited Istanbul for work. I scheduled the trip so that I would have two nights in the city. I made a plan with Arif just 48 hours before my arrival. The flight in was so delayed that I had to cancel the first night of touring last minute. Arif was already waiting for me at my hotel, but refused to charge me given the delay was out of my hands. The second night Arif re-configured the tour so we could maximize the time we had. I learned a ton, went to places I would have never thought to visit, avoided touristy attractions while experiencing the city like a local. This was the first time I hired a tour guide for a business trip and Arif has set the bar quite high!
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