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“Convenient” 4 of 5 stars
Review of ISG Airport Hotel

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ISG Airport Hotel
4.0 of 5 Hotel   |   Istanbul Sabiha Gokcen Airport, Pendik Merkez, Pendik, Istanbul 34912, Turkey   |  
Hotel amenities
Ranked #114 of 943 Hotels in Istanbul
Alexandria, Virginia
Top Contributor
241 reviews 241 reviews
66 hotel reviews
Reviews in 153 cities Reviews in 153 cities
254 helpful votes 254 helpful votes
“Convenient”
4 of 5 stars Reviewed November 19, 2012

I booked three nights at ISG Airport Hotel at the last minute, cancelling a long-held reservation I had at Marriott Hotel Asia. Doing so just seemed more convenient for us, and I was to be proven correctly in this assumption. I was joined on holiday by a friend flying in to SAW and then we had a day trip to Ephesus the following day where we would be flying out of and returning to SAW.

ISG Airport Hotel is a 5 minute walk from SAW. If at the Arrivals terminal, exit the airport and turn left towards the end of the sidewalk. Then walk down a few stairs and you should see the hotel in front of you. If at the Departure terminal, exit the airport and take the overhead walkway to cross the street. Take the escalator down then cross the street and walk to the right and down the stairs. I understand that ISG Airport Hotel offers a complimentary shuttle if you need it (mobility limitations or luggage considerations) and all you need to do is call them. I did not use their airport shuttle so I cannot speak about this.

We had a superior non-smoking twin room and it is one of the more spacious hotel rooms I have been in. The decor is modern and efficient. There is a mini refrigerator with mini-bar; they provided us a complimentary 300 ml still water bottle. The bed is comfortable. Bathroom toiletries include a conditioning shampoo, lotion, and body wash.

Upon check in, we were provided the internet passcode and the connectivity was good. I was able to upload photos to my online album. I did not use the business center, so I cannot speak for that, but I did have some printing done (tour itinerary) and that cost 50 ker/page. The front desk will give you an e-mail address to send the documents for them to print it for you. The front desk staff are friendly and accomodating.

Breakfast buffet included juices, tea, coffee, eggs and traditional Turkish breakfast items (salami, cheeses, olives, veggies). Breakfast starts at 6:30 a.m. We returned from a late breakfast one morning to find the cleaning lady already tidying up our room. She was thorough and very rapid with her task and did not get in the way of us getting ready to leave for the day.

Despite this glowing review of ISG Airport Hotel, you should note that this is NOT at all convenient to get to/from Sultanahmet. I was staying at an airport hotel in IST, and it took me about two hours to get to ISG Airport hotel (Havatas bus from IST to Taksim Square for 10 TL; then a different Havatas bus from Taksim Square to SAW for 12 TL). I returned to Sultanahmet later that day from SAW and that was a grueling two hours just to get to Taksim Square on the Havatas bus, due to Istanbul traffic. On the return journey to ISG Airport Hotel from Sultanahmet, we took the T1 from Sultanahmet to Eminonu, a ferry from Eminonu to Kadikoy, then the E-10 bus from Kadikoy to SAW. Travel time this way was about 1.5 hours. On my last day, I was collected from ISG Airport Hotel by the tour operator by private car at 5 a.m. and we were in the Sultanahmet area 45 minutes later.

Needless to say, if you are in and out of SAW, you should look no further than ISG Airport Hotel as your base.

Room Tip: Superior twin room includes a couch and has plenty of counter space with mirrors
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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213 reviews from our community

Traveler rating
    130
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 17, 2012

My main problem with this hotel is that it's self-described as "near the airport.". The problem is that this hotel is actually situated near the smaller airport in Istanbul, not Ataturk International. And these two airports are maybe 2-3 hours apart depending on traffic.

I would have rated this hotel lower, but 1 star was the lowest I was able to award it. I consider myself a fairly experienced traveler. In the case of this hotel I didn't do my homework (don't make the same mistake as me). Long story short, I was flying into Ataturk and this hotel is really far away from there. Given they describe themselves as "near the airport" I felt misled and disappointed that they weren't more explicit about their actual location being near the small airport. When I tried to cancel with a refund I was decisively rebuked - which I have a hunch has happened to a lot of people.

I'm sure the hotel has nice facilities, but my experience with the hotel was negative. If you are flying into "the other" airport in Istanbul, or plan to spend time way out there, then maybe it's a decent option. Otherwise quickly cross it off your list.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dortmund, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2012

I just simple like this hotel not only because of the cleanness, great location (if you want to go to the airport early in the morning, you can walk there in 3 minutes) but also the good service, the guy in the check-in desk was very polite, helpful and also thoughtful and he also upgrade my room to a suite for free. Very recommended service.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Den Bosch, The Netherlands
Top Contributor
78 reviews 78 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed here because I had an early flight the next morning to Ankara. The hotel is very good, the staff friendly, although in the restaurant not very attentive. Breakfast doesn't start till 6am, so the lady behind the reception desk asked me the night before if I wanted breakfast. I said yes, she said she would arrange something. I expected a sandwich and an apple to be at the reception for me but what this hotel did was absolutely great! They arranged for a breakfast to be brought to my room at 5:30am, since I had to leave early. This was really great and unexpected. The rooms are good, beds a bit hard, I got upgraded to a suite, so even better. When you don't want to stress to catch an early flight out of Sabiha airport, stay here! It was totally worth the money.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rotterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2012

Good airport Hotel at Sabiha Gocken airport Istanbul.
I arrived at 02:30 AM and was pleased that check in lasted only a minute (I had a resevation). Another minute later I coulod crash om my bed and 2 more minutes and I was fast asleep.

The rooms are new, spacioius and with comfotable beds; I had 2 singles. The bathroom was excellent: clean, everything working, no scratches or damage, plenty of towels with a bath with shower. Soundproofing was very good I heard no aircraft, no neighboring rooms. Since I enjoyed sleeping in the comfy beds I missed all the breakfasts; but with the airport terminal a 2 minute stroll away that is no problem.

The only thing you should know is their location on the airport because the signposting of the hotel in the terminal is non existing (at least I spotted no signs). Walk out the terminal at arrivals level (level 1) and take a left along the terminal (along the taxi line) at the end (about 30 meters past the end of the terminal building) you will see stairs leading down to level 0 and you spot the hotel on you left hand. If you try going left on the second level (departures) you will find that there are no steps leading down.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Liverpool, UK
Top Contributor
95 reviews 95 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 13, 2012

Excellent hotel stopover at the airport.
The hotel was first class. Excellent breakfast.
Fantastic room, the hotel was only a 5 minute shuttle to the airport.
One of the best airport hotels I have stayed in.

Was interesting to pass through security to get in the hotel

Room Tip: Rooms on high floor were great.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 14, 2012 via mobile

New hotel with big and fresh rooms, clean andin order everything, very tasty breakfast, value for money and time. Friendly staff and sontimes you can get just perfect rate. It is 2 minutes walking from main entrance of airport.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ISG Airport Hotel

Address: Istanbul Sabiha Gokcen Airport, Pendik Merkez, Pendik, Istanbul 34912, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #114 of 943 Hotels in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — ISG Airport Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
ISG Airport Hotel...Thought out for your satisfaction, designed with care to meet your needs and to provide rapid and comfortable services, opened its doors for a break to make you feel at home between your hectic travel and business agenda. ... more   less 
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