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“Location! Location!” 4 of 5 stars
Review of Hotel Sultania

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Hotel Sultania
4.5 of 5 Hotel   |   Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey   |  
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Ranked #6 of 901 hotels in Istanbul
melbourne
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Location! Location!”
4 of 5 stars Reviewed October 24, 2013

Couldn't ask for better location for sightseeing and there are plenty of eateries nearby. 2 mins walk to trams to take you to the Asian side. Good selection for breakfast offering eggs cooked to order. The staff are all fabulous especially the concierge boys who are always ever ready to assist and always smiling. The negatives: No facial tissues were provided in the balcony room. Floor of rooms seem a bit dirty and dusty (slippers are provided so use them) and the room is hot as the air conditioning operating like a heater and making the room uncomfortable and stuffy (some guests were told that they were heaters and not air conditioning). We had to sleep with the windows or balcony doors open. There is definitely something wrong with the air conditioning as we had air conditioning some nights before.

Stayed October 2013, traveled as a couple
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ski, Akershus, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 24, 2013

We (3 ladies) stayed at the Sultania Hotel in Istanbul for 5 nights in October. This is a greate hotel. They gave us all the service we could wish for. The staff were very helpful, friendly and professional. The room was a touch of 1001 nigths (beautiful). Breakfast was very good and there is a SPA/turkish bath in the basement. All the main points of interest like the Blue Mosk and Hagia Sofia is just a 5 min walk from the hotel. A very nice turkish resturant is lokated on the opposite side of the hotel - best kebap we have ever eaten. We highly recommend you a stay at Sultania - we are definitely comming back....

Room Tip: We stayd 3 ladies in one room - no problem:)
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, October 25, 2013
Dear Guest;
Thank you very much for your kind words regarding our Hotel Sultania. We are very glad that you felt comfortable and we hope to welcome you back again soon!

Best regards ,

Serap Kurtdere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ankara
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2013

The staff of this hotel really go out of their ways to help you. You can really see in their eyes that they want to please you and they do it not because they have to, they do it from the heart. The breakfast buffet was unbeatable-non like I have ever seen usually they give you a plate of one piece of cheese one olive and one tomato anywhere else but here you had everything you could ask for-from traditional Turkish breakfast to American appetite. The rooms are nice and cozy, the bed is so comfy, and the hotel is very close to all historical sites. Overall very satisfied with this hotel.

Room Tip: The ones on the top floors seem to be quieter with more light coming in.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2013

What an excellent hotel - perfect location within easy walking distance of all major attractions and nothing was too much trouble.
Reception process was brilliant with welcome drinks and a briefing on what to visit and when along with clear instructions on how to use the local transport systems and answers to just about anything you wanted to know.
The room was wonderful with a superb en suite shower room and everything was very clean. Our room had an amazing King Size bed which was so comfortable. There was also a balcony and whilst the views over this amazing city were not brilliant, it was still nice to sit there in the early morning enjoying the sunshine.
The breakfast buffet was also very good with freshly cooked omelettes, eggs and waffles upon request.
The staff were never less than friendly and helpful and left us with an amazing feel good feeling.
Would happily go back to this hotel when we return next year.

Room Tip: Rooms on the top (5th) floor seem more spacious, have balconies and are generally quieter. Be aware...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, October 25, 2013
Dear Guest,
Thank you for posting your feedback after your stay at Sultania. Nice to hear, that you enjoyed your stay and our professional and very helpful staff.Looking forward to welcome you soon again.

Best regards from Istanbul,

Serap Kurtdere
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2013

We had read the reviews when booking the hotel and thought that it was too good to be true. No hotel could be that good. We it's not, it's even better.

We were greeted at reception where you go and sit and a desk for the process. We were given a welcome drink and a guide to the region and places to go in the city. This was accompanied by a very useful map. A reservation was made for us in the rooftop restaurant and we were brought up to our room (all bags carried), where our main suitcase awaited us.

The room was fantastic, as can be seen from many of the photos on the site. They are large and beautifully furnished. My wife loved the way the lighting comes from under the bed, it creates a lovely atmosphere.

Breakfast is another experience that helps make this place a gem. A good selection and choice as well as a chef who will prepare omelettes and waffles for you. I particularly liked the fresh honey comb, taken straight from the hive.

You couldn't ask for a better location, walking distance to Hagia Sophia, Blue Mosque, Topkapi Palace, Spice Bazaar and Grand Bazaar. Not to mention lots of great restaurants near by.

We stayed 3 nights and all the staff have the same great customer service attitude. My wife had a fall while out one of the nights and when we got back to the hotel the staff couldn't do enough to assist and showed genuine concern, even Hilmi even insisting that we mail him on our arrival home.

We have stayed in many hotels in various cities worldwide and this ranks right at the top. Thank you to all the staff in the Olive Restaurant, breakfast area and reception. In particular Hilmi for his briefing on arrival, the fact that he checked in with us at breakfast each day and his kindness. Would go back here in the morning!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, October 25, 2013
Dear Declan,

Thank you for taking the time to share your past experience at Sultania Hotel. We are delighted to see your comments about our perfect amenities, and we are extremely thankful to read that our team was able to exceed your expectations. Thank you again for posting your review; we look forward to your return visit!

Kind regards from Istanbul ; Your Sultania Family,

Serap Kurtdere
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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2013

Perfect location -walking distance to public transportation and most of the major attractions... Rooms were very clean and decor very luxurious, staff were always friendly and ready to assist, breakfast buffet at the Sultania Restaurant was fantastic -lots of selection and fresh juices... The Spa had really nice treatments as well. Although the pool (sauna and hot tub) was a little small, it was very well designed and maintained.. All in all an excellent boutique hotel... Highly recommended...

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time and spend some time to discover more gems.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 19, 2013

We were two families (total 7 ) booked with this hotel. Look nowhere else honestly the best in all aspects.The rooms the staff the magnificent breakfast. The convenience of the Hatay restaurant opposite the hotel (see its reviews on this website too). I would like to thank Halim for his diligence to provide the best he could to help Dalik (not sure about spelling waitress at breakfast) for her superb service and generous and Sarap for making sure that we enjoyed our stay.We will definitely go back

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, December 4, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff and are very happy that you enjoyed it
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Sultania

Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 901 hotels in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Sultania 4.5*
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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