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“perfect location, helpful staff” 4 of 5 stars
Review of Hotel Sultania

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Hotel Sultania
4.5 of 5 Hotel   |   Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey   |  
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Ranked #7 of 981 Hotels in Istanbul
Pilsen, Czech Republic
Top Contributor
67 reviews 67 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
“perfect location, helpful staff”
4 of 5 stars Reviewed February 25, 2013

This hotel has several plus. It is located directly in old Istanbul quarter Sultanahmet, its staff is very kind and helpful, the breakfast is excellent.
On our last day we left very early in the morning because of flight and asked for some breakfast to take with and what we got was rather poor (compared to excellent choice during regular time, would it be so big problem to prepare some sandwich?). Moreover, the hotel says you can borrow DVD to watch in your room, we chose one and it was available only in turkish (despite its cover, not even with English subtitles, pirate copy?)

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, February 28, 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,033 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (387)
Date | Rating
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Malaga
1 review
5 of 5 stars Reviewed February 25, 2013

I stayed in the suite for 5 nights in February. The location was perfect close to the Blue Mosque, Hagia Sophia, Topkapi Palace, tram line and Basilica Cistern (a must see) and only a short walk to all other attractions such as the spice market and Bosporus strait. If you need any advice on what to visit or help with directions the staff at Hotel Sultania will be happy to help, we found them very helpful and friendly. In the evenings if you don’t want to wander too far there are restaurants located on your door step, but there are many more close by. Don’t forget to try the Olive roof top restaurant in the hotel, fantastic views and great food.

Our room was superb with the two man Jacuzzi and flat screen TV in the bathroom, another TV in the bedroom, wifi ect. The room was kept very clean and tidy, the maids did a great job. We enjoyed breakfast every morning with freshly made omelettes of your choice and much more to choose from, the staff were very attentive and great with catering for my food allergies.

We both enjoyed the Spa and myself a massage .... probably the best I have ever had!

I can recommend this hotel highly and would definitely stay again. Thank you to all the staff for making our stay memorable.

Room Tip: The Suite is spacious and perfect for that romantic stay!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, February 28, 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, England
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 23, 2013

We stayed here for five nights and chose it based on its reviews. We were not disappointed.

It is clear that the hotel tries very hard in all areas to provide an excellent experience.

The location is excellent as you are almost next to several good restaurants and very close to lots of shops, a tramstop, the Topkapi Palace, Aya Sofia and the Blue Mosque. Our room was lovely-very well equipped, clean, and comfortable. Breakfast was a highlight as it offered an amazing range of good food to suit all tastes. All the staff we encountered were friendly and polite. We strongly recommend the Sultania

Room Tip: We were on the top floor at the front. There were no views to be had and it was too cold to use the...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, February 28, 2013
DEAR GUEST

First of all, I would like to thank you to choose Hotel Sultania for your Istanbul visit.
We are appreciate for your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact with me again.

Kindest Regards,
HILMI CALIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

I chose Hotel Sultania due to its location, reputation, spa facilities and the uniqueness of its suites, all beautifully and individually finished and named after a famous Sultana. Our suite, 1501, was named after Zeynep Sultan and had its own terrace but sadly it was too chilly to venture out there. The room was lovely with a big bathroom with walk in shower, mini bar, tea and coffee making facilities and a choice of pillows. The best thing about the hotel however is the customer service. All the staff were extremely polite and went out of their way to make us feel at home. Nothing was too much trouble. The breakfast, as mentioned by other reviewers, was amazing! So much choice and all fres and beautifully prepared. Fresh fruits AND a baby chocolate fountain, cheeses, cold meats, an omelette station, fresh breads, pastries and cakes, a hot buffet with a good range of items, freshly squeezed orange juice, plenty of tea and coffee. The Olive restaurant and rooftop terrace is award winning but apart from a quick look out at the Haggia Sophia beautifully lit at night time we chose to eat out around the City and take advantage of all the amazing restaurants and patisserie/ coffee shops. We also ran out of time to visit the spa although it looked clean and welcoming. I wish I'd had time for a massage - next time! I would definitely recommend a visit to the city and a stay at this fab hotel.The main sites are within walking distance and the tram at Gulhane is a short walk down the street and will take you to most places - Grand Bazaar, Spice Market, Haggia Sophia, Blue Mosque. I can also recommend a trip on the sightseeing bus to get a good overview of the layout of the City, location of the ferry terminal, river etc. A big thank you to all the staff, I know you will read this, for looking after us so well. See you soon xx

Room Tip: Rooms on the top floor have a terrace with table and chairs, although it was too cold to venture out...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, March 3, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Yeşim Korkmaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 23, 2013

Sultania hotel is a little oasis, located in a quiet pedestrian street, in bustling Istanbul. Sultania is centrally located, close to the Topkapi palace, Hagia Sophia, Blue mosque, Sultan Ahmed Mosque, Grand Bazaar and all other attractions of Istanbul. Sultanias rooms are beautifully decorated in Ottoman style and comfortable (although the mattresses are rather firm). The breakfast buffet is memorable but, most importantly, the staff goes to great lengths to make the guests feel comfortable and to make the stay unforgettable.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, March 3, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Yeşim Korkmaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

We have just returned from a four night stay. We were wanting a romantic but relaxing break before the birth of our first child and were not disappointed! With so much to see and do in Istanbul, it was great to return to the solace of the hotel which had interesting rooms, excellent food and superb service. The hotel is superbly located with all of the main sites in walking distance. Customer service was excellent. I don't normally write reviews but this was so good that it was worth making the effort. If you're looking for a Turkish experience with high levels of service, Sultania won't disappoint!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, March 3, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Yeşim Korkmaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

the hotel is very nice, smells great the rooms are so clean and comfy location is great if ur staying in sultanahmet, the staff was really helpful specially (helmy) nice guy. the spa is nice the rooms are named after the sultan hareem everything was great. good hotel nice staff good food great location in the historic area of istanbul.

Room Tip: i was staying on the 5th floor a room with balcony nice
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yasmaksultanhotel, Guest Relations Manager at Hotel Sultania, responded to this review, March 3, 2013
DEAR GUEST

First of all, I would like to thank you for choosing Hotel Sultania for your Istanbul visit.
We appreciate your nice comment about our hotel and staff.
It will make us happier to see you in our hotel one more time.
When you need any assistance for everything, please do not hesitate to contact me again.

Kindest Regards,
Yeşim Korkmaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sultania

Address: Ebusuud Cad. Mehmet Murat Sok. No:4 | Sirkeci, Fatih, Istanbul 34110, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 981 Hotels in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Sultania 4.5*
Number of rooms: 42
Official Description (provided by the hotel):
Hotel Sultania is a deluxe boutique hotel with a harem design and located at the heart of the old city and within walking distance to Saint Sophia, Blue Mosque, Topkapi Palace and Bosphorus. ... more   less 
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