We went on two tours in Istanbul recently - to see the old town sights. Really the only reason was to avoid the queues for the sights, but on reflection it wasn't worth the steep €35 charge for each 1/2 day tour. On pick up we were taken to a holding area where all the feeder coaches met and people were allocated to their tours. This was horribly disorganised and took over an hour, with very little information. Consequently we had very little time at each attraction, and on both occasions the guides were not good at communicating or keeping the group together, which wasted more time.
We were lied to by the guide, who said that the grand bazaar was closed on mayday, and were taken to a local shop. However once we finished in the shop, we were told that the bazaar had just opened and so we could go - thankfully we were on the 1/2 day tour, so had plenty of time to explore the bazaar at our leisure, but the people on the 1/2 day tour would have missed it. We subsequently found out that the bazaar had been open all day.
So I would recommend to anybody not to think carefully about taking a tour with this company, and would certainly advise NOT taking the full day city tour.
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