Everything people say about this place is true. We stayed 5 nights in a superior room - worth the small extra cost if you are staying more than a couple of nights. We qualified for the free airport pick up and this was a really convenient, stress-free way to arrive at the city. We also used and paid for the service on return at a cost of 30 euro which while slightly dearer than a regular taxi it was again convenient, prompt and courteous.
The staff are extremely helpful (they help print our boarding passes for our return flights using their free computer/wi-fi). The breakfast is comprehensive and location is perfect - just 5 mins from the middle of the action. All in all a very good value, clean, safe and friendly hotel.