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“B-Hotel close to airport an wow conference center” 3 of 5 stars
Review of Courtyard Istanbul International Airport

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Courtyard Istanbul International Airport
4.0 of 5 Hotel   |   Fatih Caddesi, Dereboyu Sokak 2 A | Halkali, Istanbul 34303, Turkey   |  
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Ranked #443 of 945 Hotels in Istanbul
Brussels, Belgium
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“B-Hotel close to airport an wow conference center”
3 of 5 stars Reviewed May 1, 2014

2 nights, fair price, helpful and friendly employees, room & gym & breakfast OK. 20min by taxi to airport and WOW conference center. Far away from Tourist attractions. Taxi rather cheap but get a map to show where you want to go. Connect free wifi at reception will work one hour in your room ;-)

Stayed May 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, May 2, 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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Scotland
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 30, 2014

First impressions not good, our taxi driver didn't know where it was even though we gave him a map and the booking receipt with the address; it's along one of only three motorways that leave the airport, and it's easily visible from said motorway as it's very tall with "Courtyard" written at the top in big letters so he should have known or worked it out. I don't think many of them speak English. Taxi fare 16 liras. We entered the room to be met by a funny smell as is reported at many airport hotels here (perhaps used to be a smoking room). At least the room looked clean and was quiet.
They do a free hourly shuttle to the airport, and if you arrive at the airport during the day you could easily find the pick-up point by the main taxi rank as there is a 2 meter high poster saying Courtyard.
There is nothing to do in the immediate area so they can charge high prices for meals and drinks. Next time I may stay in a place a few metro stops into the city.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, May 2, 2014
Dear Valued Reviewer,

Thank you for taking the time to write a review on your stay and for sharing your experience with the Courtyard Istanbul International Airport.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 27, 2014

This message is to the hotel GM.

Please add more frequent shuttle or use a larger vehicle. Arrive at gate B 15m before departure and shuttle is already full and asked to wait for the next one in 1h. Took taxi but did not receive any comp for taxi.

Next morning going back to airport, reception says should be no problem plenty of seats. Again full, some customers have no seat.

Restaurants is good and room is nice enough.

Thank you.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, April 28, 2014
Dear Valued Reviewer,

Thank you for taking the time in writing a review and sharing your experience with the Courtyard Istanbul International Airport.

You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 26, 2014

Stayed here one night third week April 2014. Nice place - par for the course for a newish Courtyard. Room was fine. No free breakfast for anyone, BFast costs 45TL (about $22) Restaurant is pretentious and stupid expensive. Hotel located in an industrial area with no nightlife, no restaurants, no parks, no nuthin. Hotel lists all the sights in Sultanahment as “local attractions”, but they are at least a 40 min / 50TL cab ride away, and there is no free shuttle downtown. Free shuttle to the airport tho. Nice exercise facility in the basement; basic machines + dumbbells and a swimming pool + sauna.

Would i stay there again? No. There’s really nothing to recommend this place, other than it’s a little cheaper than the Ren Polat. The Ren is closer to the airport, next to the water, near some bars and restaurants, nicer everything with VIP lounge for free dinner and BFast, and could be a base for sightseeing in Istanbul. The Courtyard Airport Istanbul is just a decent hotel in the middle of a wasteland. Spend the extra $50 and stay at the Ren.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, April 28, 2014
Dear Valued Reviewer,

Thank you for taking the time in writing a review and sharing your experience with the Courtyard Istanbul International Airport.

You indicated in your response that your stay with us was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
85 reviews 85 reviews
52 hotel reviews
Reviews in 38 cities Reviews in 38 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed here only because it is close to the airport, they provide free shuttle bus and we had early flight the next morning. Rooms were fine, clean...nothing too extraordinary.

The only negative was charging USD15 for a vodka tonic. I mean, come on really? No rooftop views here.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, April 14, 2014
Dear Valued Reviewer,

Thank you for taking the time in writing a review on our hotel. We are delighted that your stay with the Courtyard Istanbul International Airport was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tabriz, Iran
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 9, 2014

I am very happy that this nice hotel is one of selected hotels by Turkish airlines for accommodating its transit passengers.
Passengers who are on the way to their destinations mostly through long flights and probably without available necessary requirements ( as baggage checked-in) certainly feel at home and this could be extended to others who may travel for business and staying close to airport with high standards and free shuttle service to airport are a must.
Also there are shopping malls such as 212 and Starcity almost 10 minutes drive from hotel and with free shuttle service.

Room Tip: Don't worry, you will feel comfortable here at all rooms if not interested much in down town.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Owner at Courtyard Istanbul International Airport, responded to this review, April 11, 2014
Dear Valued Reviewer,

Thank you for choosing to stay at our hotel and for your valuable feedback.

Its great to see that you had a pleasant stay and was satisfied with the facilities and services provided.

We hope we have the opportunity of welcoming you back to our hotel in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 8, 2014

I am a Platinum Elite Lifetime member. This is my first stay at this hotel, it certainly will not be my last. Anil, a guest relations specialis met me at check in and insured that my entire stay was as it should be.Something tells me that Anil will rise through the ranks very quickly with Marriott. The room was excellent and very clean, the restaurant was delicious, the bar was lively and the nterent speed was great. The only negative is It is a bit far froim the city center. Taxis are out front that can get you downtown but the horrendous traffic in Istanbul can maike it a long ride at most times of the day.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Istanbul, Manager at Courtyard Istanbul International Airport, responded to this review, April 11, 2014
Dear Valued Reviewer,

Thank you for choosing to stay at our hotel and for your valuable feedback.

Its great to see that you had a pleasant stay and was satisfied with the facilities and services provided. We also would like to thank you for your nice comment regarding our member of staff as all hotel staff are here to provide the best service possible.

We hope we have the opportunity of welcoming you back to our hotel in the near future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Istanbul International Airport

Address: Fatih Caddesi, Dereboyu Sokak 2 A | Halkali, Istanbul 34303, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#102 Spa Hotel in Istanbul
#204 Business Hotel in Istanbul
#241 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard Istanbul International Airport 4*
Number of rooms: 264
Reservation Options:
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Also Known As:
Courtyard Istanbul International Airport Hotel Istanbul

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