Came in for s 2 days stay from the USA and since I had no meetings downtown thought this would be the right place to stay especially since I am gold SPG member. When I checked in and asked if upgrade was available I was told that theyyyy only upgrade platinum members. Instead of arguing I went upsatirs,k checked the SPG website and did not find in hotel or SPG website anything to that effect. I went back downstairs and mentioned
this to SPG desk who said they would check with manager and eventually received a larger room. All the rooms in hotel are very nice, good beds, and wonderful views of the water. I just did not like working so hard for an upgrade which I received in 2 other Sheratons this summer, where I booked with points and cash while here I was paying regular rates.
I still don't understand whny Sheraton only gives you free wireless in the lobby and not in the rooms. For what they charge they should give it to you. Also, while room service menu and breakfast were reasonably priced, I found that the soft drinks in minibar and mene outrageous. I went right outside to major mall with supermarket and bought drinks for 15% of what hotel charged. Too much of a mark-up. Also I found out at airport that shuttle runs every 2 hours or so which fort a hotel 7 minutes away doers not work.
- Official Description (provided by the hotel):
- Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more less
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