We booked this hotel as an Expedia Secret Hotel deal and received booking details for the 4-5 star Arden City Hotel. When we arrived we were shuffled out of the nicer Arden City Hotel into the terrrible Arden Park Hotel next door. The room was so small we had to move the bed in order to close the curtains and we had to stack our two standard suitcases in the internal corridor. We had to turn off the water supply to the toilet to stop it running all night! This room was tiny even compared to the typical rooms in the old part of the city. After more research It appears that we are not the first to pay for the better hotel and then to be shuffled next door. We paid for the Arden City Hotel with internet access, standard size room, double bed, etc, and received none of the advertised items at the Arden Park. Given a late evening arrival and an early departure, meant we had little choice but to stay. On complaint we at least got a "Sorry". A real money waster but worse, a real rip off -- go elsewhere!
- Official Description (provided by the hotel):
- Arden City Hotel has become one of the most popular hotels in Istanbul among both Turkish and international visitors with long-established history of hotel . What makes Arden City Hotel such a passion is the superior service, personal hospitality and institutional culture. Arden City Hotel is serving Turkish tourism. Arden City Hotel is walking distance from all of the main attractions such as the Blue Mosque, Hagia Sofia and the Topkapi Palace, and has a marvelous view on the Sea of Marmara.Arden City Hotel is walking distance from all of the main attractions such as the Blue Mosque, Hagia Sofia , The Topkapi Palace, Yerebatan Basilica , Cağaloğlu Bath , Grand Bazaar . Arden City Hotel has been chosen Best Prime Location hotel by online European Travel Agency . ... more less
- Reservation Options:
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