We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable, First Class Hotel with Great Location” 5 of 5 stars
Review of Tomtom Suites

Save Saved
You added Tomtom Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Tomtom Suites
5.0 of 5 Hotel   |   Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey (New City / Taksim)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #8 of 910 hotels in Istanbul
San Francisco
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Comfortable, First Class Hotel with Great Location”
5 of 5 stars Reviewed March 26, 2013

I did a lot of searching in guidebooks, online, and here on TripAdvisor before we selected the TomTom Suites for our 10-day stay. I could not be happier with the property or the very helpful staff. Rooms are very quiet (some near the entry area might be noisier), and since it is on a small street across from the Italian Embassy, traffic is restricted. The breakfasts are varied with many healthy (and not-so-healthy) options. The view from the top floor breakfast/dining room includes the Bosphorus and fascinating city views. Beds are large (king) and very firm; bathrooms have good showers with lots of hot water and all the usual upscale amenities. You have to climb a bit of a hill to get to Istliklal Street (the main semi-pedestrian street). TomTom is also an easier (downhill) walk from the tram at the Tophane stop (10 minute walk away) which takes you right to all the usual tourist places in Sultanahmet.

The guest services director, Mr Nural, can help plan your itinerary, understand the IstanbulKart, and solve any problem with speed, aplomb, and a smile. He is a star.

We decided to splurge a bit on our hotel, and rationalized the decision based on the fact that we used miles to fly to Istanbul. The TomTom Suites and their entire staff made that decision look like one of the smartest things we did.

Room Tip: Ask for a room away from the light well and elevators in the center. You may get noise from guests...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

628 people have reviewed this hotel

Traveler rating
    556
    58
    10
    3
    1
See reviews for
90
374
27
35
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 21, 2013

I did a lot of research and decided to stay at the Tomtom Suites on our trip to Istanbul this March. After a long day of walking in Istanbul this hotel felt like a little oasis and we always looked forward to getting back. It is a wonderful and very authentic place located in Beyoglu, literally two minutes away from Istaiklal. The rooms are spacious, clean, comfortable and tastefully decorated. The one we stayed at had a view of Bosporus. The breakfast was sumptuous and served at the top floor of the hotel with breathtaking views of Topkapi Palace, and Hagia Sophia and, of course, the Bosporus.

That being said what makes this hotel truly special is its staff and especially Nural. Their hospitality made our Istanbul experience truly exceptional. They know how to listen and then give you personalized advise on places to see or to eat at. Nural even went as far as providing us with a detailed hand drawn maps of Asian side!

Istanbul is an amazing city to visit, but I must say that without staying at Tomtom we would not have appreciated it as much. So try Tomtom - you will enjoy it!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed at Tomtom for 8 nights. The entire staff was exceptional--warmly welcoming, graciously efficient, truly caring and thoughtfully professional. Many hotels provide 5-star service, but often in amore detached, polished manner. The Tomtom staff make one feel welcome and at ease in a very busy city. The Welcome Desk not only provided restaurant suggestions, but a hand-drawn and color-coded map to ensure we took the right tram, ferry, walkways and taxis to dinner. Amazing! The chef at the hotel restaurant is superb--memorable, creative cuisine served as one overlooked the Sultanhamet view. Rooms are huge, well-designed and tranquil. Location is ideal for walking to shopping, art galleries, fun restaurants or taking tram. We could not have asked for a better experience.

Room Tip: All rooms are quiet, given the location near the Italian consulate (and away from muezzins).
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 15, 2013

If you're looking to experience everything that Turley has to offer then look no further than Tom Tom suites. The accomodation is superb and the service is impeccable, from the front deak to the roof top restaurant I felt welcomed. The rooms are spacious and the furnishing's are beautiful, if you want to expereince the real Turkey then look no further, treat yourself to a stay at Tom Tom Suites. I have no hesitation in recommending this property to the discerning traveller who is looking for a place that will long live on in the ir memory as a special place to stay...do yourself a favour what are you waiting for book, you wont regret it.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

This hotel summarizes my vision of luxury. A vision attached to the quality of this place, its strategic position at the heart of the city, its tranquility. A vision of an historic house, spacious, reviewed in absolute quality for a refined and luxurious atmosphere at all times. The attentive staff, the extraodinary quality of service, and the feeling of being at home. A real little palace for people who want to enjoy the authenticity of Istanbul.

Room Tip: Corner Luxury suites are very large. Better view from the 3rd and 4th level.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2013

My wife and I stayed here for a four night break. The Tomtom Suites could hardly have suited us better. They arranged a driver to collect us from the airport (highly recommended) and from the moment we entered we felt relaxed and welcome. The fittings and fixtures throughout are top quality and chosen with great attention to detail. Staff are charming, attentive and helpful (they booked us restaurants for each evening in advance) and the location and views from the breakfast room are superb. Of all the hotels we have stayed in around the world, this is one of the very best: small, friendly and understatedly luxurious.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, March 13, 2013
Dear "DJones98";

Thank you for your review about Tomtom Suites on TripAdvisor. We are glad you have enjoyed your stay in our property. Your feedbacks about our concierge services, our location, our staff services and our decoration are so important for us to follow up our qualities evolution. Again, thank you very much for beeing our guest. On behalf of all team members, i wish you a pleasant day and hope to welcome you again in Istanbul.

Kindest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2013

I just spent my anniversary week in Istanbul and can't recommend the Tomtom Suites enough. We booked a standard suite and absolutely loved the architecture, decor, and room amenities. The front desk staff was impeccably polite and efficient. I hope to go back very soon!

Room Tip: Loved our standard suite on the third floor.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Tomtom Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tomtom Suites

Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Location: Turkey > Istanbul > New City / Taksim
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Istanbul
#8 Romantic Hotel in Istanbul
#22 Family Hotel in Istanbul
#41 Business Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tomtom Suites 5*
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Venere, Orbitz, Travelocity, Splendia, Tingo, Priceline, Cheap Tickets, BookingOdigeoWL, Agoda, TripOnline SA and Otel so you can book your Tomtom Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tomtom Hotel Istanbul

Owners: What's your side of the story?

If you own or manage Tomtom Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.