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“Don't think twice... This is the place to stay at Istanbul” 5 of 5 stars
Review of Tomtom Suites

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Tomtom Suites
5.0 of 5 Hotel   |   Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey (New City / Taksim)   |  
Hotel amenities
Ranked #8 of 973 Hotels in Istanbul
New York
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Don't think twice... This is the place to stay at Istanbul”
5 of 5 stars Reviewed March 21, 2013

I did a lot of research and decided to stay at the Tomtom Suites on our trip to Istanbul this March. After a long day of walking in Istanbul this hotel felt like a little oasis and we always looked forward to getting back. It is a wonderful and very authentic place located in Beyoglu, literally two minutes away from Istaiklal. The rooms are spacious, clean, comfortable and tastefully decorated. The one we stayed at had a view of Bosporus. The breakfast was sumptuous and served at the top floor of the hotel with breathtaking views of Topkapi Palace, and Hagia Sophia and, of course, the Bosporus.

That being said what makes this hotel truly special is its staff and especially Nural. Their hospitality made our Istanbul experience truly exceptional. They know how to listen and then give you personalized advise on places to see or to eat at. Nural even went as far as providing us with a detailed hand drawn maps of Asian side!

Istanbul is an amazing city to visit, but I must say that without staying at Tomtom we would not have appreciated it as much. So try Tomtom - you will enjoy it!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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748 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
San Francisco, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed at Tomtom for 8 nights. The entire staff was exceptional--warmly welcoming, graciously efficient, truly caring and thoughtfully professional. Many hotels provide 5-star service, but often in amore detached, polished manner. The Tomtom staff make one feel welcome and at ease in a very busy city. The Welcome Desk not only provided restaurant suggestions, but a hand-drawn and color-coded map to ensure we took the right tram, ferry, walkways and taxis to dinner. Amazing! The chef at the hotel restaurant is superb--memorable, creative cuisine served as one overlooked the Sultanhamet view. Rooms are huge, well-designed and tranquil. Location is ideal for walking to shopping, art galleries, fun restaurants or taking tram. We could not have asked for a better experience.

Room Tip: All rooms are quiet, given the location near the Italian consulate (and away from muezzins).
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, South Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 15, 2013

If you're looking to experience everything that Turley has to offer then look no further than Tom Tom suites. The accomodation is superb and the service is impeccable, from the front deak to the roof top restaurant I felt welcomed. The rooms are spacious and the furnishing's are beautiful, if you want to expereince the real Turkey then look no further, treat yourself to a stay at Tom Tom Suites. I have no hesitation in recommending this property to the discerning traveller who is looking for a place that will long live on in the ir memory as a special place to stay...do yourself a favour what are you waiting for book, you wont regret it.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

This hotel summarizes my vision of luxury. A vision attached to the quality of this place, its strategic position at the heart of the city, its tranquility. A vision of an historic house, spacious, reviewed in absolute quality for a refined and luxurious atmosphere at all times. The attentive staff, the extraodinary quality of service, and the feeling of being at home. A real little palace for people who want to enjoy the authenticity of Istanbul.

Room Tip: Corner Luxury suites are very large. Better view from the 3rd and 4th level.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2013

My wife and I stayed here for a four night break. The Tomtom Suites could hardly have suited us better. They arranged a driver to collect us from the airport (highly recommended) and from the moment we entered we felt relaxed and welcome. The fittings and fixtures throughout are top quality and chosen with great attention to detail. Staff are charming, attentive and helpful (they booked us restaurants for each evening in advance) and the location and views from the breakfast room are superb. Of all the hotels we have stayed in around the world, this is one of the very best: small, friendly and understatedly luxurious.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, March 13, 2013
Dear "DJones98";

Thank you for your review about Tomtom Suites on TripAdvisor. We are glad you have enjoyed your stay in our property. Your feedbacks about our concierge services, our location, our staff services and our decoration are so important for us to follow up our qualities evolution. Again, thank you very much for beeing our guest. On behalf of all team members, i wish you a pleasant day and hope to welcome you again in Istanbul.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, VA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2013

I just spent my anniversary week in Istanbul and can't recommend the Tomtom Suites enough. We booked a standard suite and absolutely loved the architecture, decor, and room amenities. The front desk staff was impeccably polite and efficient. I hope to go back very soon!

Room Tip: Loved our standard suite on the third floor.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Top Contributor
68 reviews 68 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 7, 2013

Excellent location i a quite neighborough in central Istanbul. Excellent rooms with all facilities, lovely bathroom and good cleaniness, friendly staff and very personal.
Only thing that was not so excellent was breakfast, didn´t stay up to rest of the hotel, poor in choices to the hotel class, quite boring bread and I did miss a fresh fruit salad, there were some fruit but not processed and as read about the orange juice that was so fresh that you have to wait for it in the hotel broschure that was regular orange juice served in a jar, not freshly squezed at all. (Better orange juice at the streets for 1 Lira, about 50 Eurocents a glass).
But this is only a tiny error, probably quite easy to fix and it is also a matter of taste and personal choices.
Higly recommended by my means and much more personal than the big hotels little outside central or the central quarters near Grand bazaar. So go there and enjoy Turkish hospitality

Room Tip: Quite street so choice of room is more of personal taste I have read that rooms towards street cou...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tomtom Suites

Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Location: Turkey > Istanbul > New City / Taksim
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Istanbul
#8 Romantic Hotel in Istanbul
#14 Family Hotel in Istanbul
#39 Business Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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