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“Tom Tom's a great find in Istanbul!” 5 of 5 stars
Review of Tomtom Suites

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Tomtom Suites
5.0 of 5 Hotel   |   Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey (New City / Taksim)   |  
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Hotel amenities
Ranked #8 of 979 Hotels in Istanbul
sydney
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
“Tom Tom's a great find in Istanbul!”
5 of 5 stars Reviewed December 8, 2012

The property is situated in a small dead end street, in an old Franciscan Monastery. This is the ultimate "boutique" hotel, with suites ranging from comfortable and spacious, to the top level penthouse with a sensational massive balcony with a view of the Bosphorous, and an oversized bedroom, living room, and bathroom. An adjoining smaller regular sized room makes this a great bet for children or a colleague. The service is exceptional from the the friendly helpful front desk team. The small street is security protected as this is the location of the Italian Embassy - Taksim is a short distance away, and the location is centrally located for easy access. A great "find" - a member of the prestigous SLH group. Only drawback, being a relatively small property, there is no exercise room.

Room Tip: Select a larger suite rather than the minimum rate rooms.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, December 10, 2012
Dear "buster15";

Thank you for your review of your recent stay in Tomtom. I am delighted that you enjoyed your stay in your suite, along with the facilities and ambiance of the entire hotel, and the friendly staff service.
I am also happy to hear that you enjoyed our location in a small and quite street with security controls. This is true, it helps our guests to feel more secured while walking around.
As you have mentioned, we are a Small Luxury Hotel and fault of free large spaces, we just cannot provide an in-house exercise room, but we do provide all necessary informations about the fitness clubs nereby.
I will share your feedback with our staff who will feel very rewarded by your comments.
Thank you again and I am looking forward to welcoming you back in the future, hopefully for another memorable stay.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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767 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York Mills, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2012

Great property, common areas and rooms are very nice with the right combination of "historic" and "modern." Everyone was super helpful and kind the breakfast is delicious Very well designed property and you can't get a better "base" for an Istanbul stay than TomTom.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, December 10, 2012
Dear "meryfrey78";

Thank you for sharing your feedbacks on TripAdvisor. We are happy you have fully enjoyed your stay in Tomtom Suites. This is true we are planted in a historical building refurbished with a beautiful taste of decoration and design. We also appreciate your remarks about our breakfast and friendly staff services. On behalf of Tomtom team, i wish you a pleasant day and hope to welcome you again in Istanbul.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2012

we stayed in Tomtom for a week end , it was great, staff were so friendly and the neighborhood was very nice. we walked to all the trendy and very good restaurants. its location is perfect, you come back to a quiet area after a long walk. i will definitely come back to Istanbul again, there is always things to see and new restaurants to check, and when i do i will stay at Tomtom.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, December 10, 2012
Dear "Sahar J";

Thank you for your review on TripAdvisor about Tomtom. We hope you had a good week-end in Istanbul with us. We are also delighted that you enjoyed the restaurants and the variety of other shops nearby. I will share your feedback with our staff who will feel very appreciated in return. Thank you again and I look forward to seeing you in the future, when you return to our beautiful city.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kihei, Hawaii, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2012

We stayed at the Tom Tom Suites for 3 nights and we would definitely go back. The location is perfect, the room and bathroom were large, comfortable and very clean.The staff went out of their way to help us with reservations , directions etc. We would recommend this hotel to anyone.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, December 10, 2012
Dear "Carolyn F";

Thank you for your review of Tomtom Suites. I am delighted to hear that you had a relaxing stay with us and enjoyed the service from our team members, as well as the facilities andour location.

We look forward to the opportunity to welcome you back in the near future.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 3, 2012

The Tomtom is a fantastic hotel. We enjoyed everything about. The location is great close to the New District where there is tons of action, but its on a really quite street so you can get some sleep. Also the view from the restaurant is beautiful, its a great way to start the day (they have a good breakfast) or end the day with dinner or a drink. As for our room, it was great: clean, spacious, and comfortable. We would stay here again in a heart beat. Oh and the service...also great! The staff was very helpful and polite. You really can't go wrong if you choose to stay here.

Room Tip: We were on the 3rd floor, which was great because we could just walk up the stairs one flight for br...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, December 10, 2012
Dear "EmilieH";

We thank you for rating us "excellent" on TripAdvisor. And we are delighted to read your comments about our staff service, location, rooms facilities and food and drink experiences. On behalf of Tomtom team, i wish you a great day and look forward to the opportunity to welcome you back in the near future.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed at the Tom Tom Suites for 3 nights as a city break and couldn't have got it more right in choosing this hotel as our base. From the moment we arrived we were treated with such professionalism and warmth. Check in process is a step up in class as we sat down and refreshed from our journey with fruit and a welcome drink. Then we were taken up to the restaurant with panoramic views to be given an overview of both the hotels facilites and things to do in Istanbul pointing out on our map of great places to eat and the best strategy for getting the most out of the city. The level of detail and effort to make us feel well looked after was second to none. You so rarely receive this level of service in any hotel we simply couldn't have stayed anywhere else. Then we were taken to our room and given complimentary platter of fruit and wine as was our anniversary and shown around the suite by Alican from the reception team.
You couldnt stay in a better area it was quiet at night and extremley safe as was in the Embassay area so lots of security guarding the access to the road that the hotel was on. Umbrellas were at the ready as it was raining, staff stood every time you walked past reception and there was also access to a movie library where you can take up to your room after a busy day of discovering this vibrant city. We felt like VIP guests from a royal family and the hotel rooms have every facility you could ask for. I pod docking station, DVD player, free standing spa bath and luxurious high ceilings with marble bathroom. Robes, Slippers and if they don't have it, they will be only too happy to arrange for you.
Alican from the reception team was such a professional and looked after us the the whole time throughout our stay. No request was too much to ask. He truly is an asset to this hotel and other establishments could learn alot to follow in this forward thinking gentlemans footsteps.
You really could do no wrong in staying here it made Istanbul such a pleasure to discover and would reccommend it as one of the best places we have ever stayed. You must try it you wont regret it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, November 28, 2012
Dear "Emma332";

We are delighted to read your positive comments on TripAdvisor. Thank you for your contribution about Tomtom Suites. As you have experienced, we always care about all details to make guest stays unforgettable. We are all looking forward to welcome you again in Tomtom Suites for another occasion. On behalf of all team members, i wish you a great day...

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 19, 2012

Recently stayed at Tom Tom for 4 nights with my husband. Perfect part of town, near all the bars and restaurants of beyoglu. Plus a short walk from the cool antique shops and trendy bars of chlingar (sp??). Great value for how luxurious it was. Huge bathroom, massive comfy bed and stunning decor. Breakfast on the terrace with stunning views each day was memorable. Fresh fruit, fresh bread and fresh juice. Will miss the breakfasts!!! Friendly and helpful staff made us feel at home. Highly recommend Tom Tom - much better than staying over in the touristy sulthanamet. One of the best hotels we've stayed in - just watch out as the nespresso in your room isn't free (as we discovered after 6 cups and £10 later).

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliDogan, General Manager at Tomtom Suites, responded to this review, November 20, 2012
Dear "AbbieLightbulb";

Thank you for your precious comments on TripAdvisor. We truly appreciate your remarks about our location, staff service, room decoration, roof top breakfast and furnishings. In Tomtom Suites, everything is based on your comfort and serenity. This is the reason why we are highlighting our "younique service" quote on every occasion. We thank you again for your contribution and hope to welcome you again in Tomtom Suites in near future. As Tomtom team, we wish you a pleasant day.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Tomtom Suites

Address: Bogazkesen Cad. Tomtom Kaptan Sok. No:18 Karakoy, Istanbul 34433, Turkey
Phone Number:
Location: Turkey > Istanbul > New City / Taksim
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Istanbul
#8 Romantic Hotel in Istanbul
#11 Family Hotel in Istanbul
#49 Business Hotel in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Tomtom Suites 5*
Number of rooms: 20
Official Description (provided by the hotel):
Tomtom Suites, The Old Franciscan House is an authentic Istanbul building whose posture reflects the social history of Pera from 1850’s to recent. Throughout its history, this building was home for French nuns and some well-known Levantine families. Now it is ready to host its new guests with its "unique" service policy and a new design, pairing modern comfort with historical background. Tomtom Suites, The Old Franciscan House has 20 suites, a terrace offering a panoramic view of old town and a nostalgic outlook. It tells the story of an over 100 years old building with a stylish language, but without loosing the essence of the story. ... more   less 
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Also Known As:
Tomtom Hotel Istanbul

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