The first off-putting detail is that all of the guests passports are kept out in the open. A person could easily lean over the front desk, often unattended, and pluck them from the wall behind it. This fact had us on edge the entire time. There was nothing we could do about it as we were with a tour group, otherwise we would have left. The front desk staff was unfriendly and uninterested in answering our questions. Our room looked over the street and we could hear all noise from cars honking, trams and sirens, as a hospital was just down the street aways. We could open our window just a crack. Air conditioning worked (barely), only if they decided you needed it. I woke in the middle of the night suffocating, no air flow/no a/c. The carpets were filthy; looked like syrup had spilled all over it. The bathroom was unclean and trash was still in the can. Don't count on a wakeup call, you won't get it. The restaurant staff was very nice. The food was so-so. I liked the cucumbers, tomatoes, other salad items and watermelon, but it was hard to get into it went the hotel was so dirty.
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