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“Woww” 5 of 5 stars
Review of Golden Park Hotel

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Golden Park Hotel
4.0 of 5 Hotel   |   Lamartin Cad. No 22-24 | Taksim, Istanbul 34437, Turkey   |  
Hotel amenities
Ranked #731 of 916 hotels in Istanbul
Beirut, Lebanon
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
“Woww”
5 of 5 stars Reviewed December 23, 2013

AVIT Holidays...Turkey is our specialty, the World is our passion....
It was the best experience ever.. Location and view are amazing, the street is very safe its suitable for families, you can hang out without being worried from any thing, the rooms and bed are very comfortable and clean and so is the room service..The hotel service is excellent... Concerning the SPA, nothing can tell or describe it correctly unless you go and figure it out..
Really it is an amazing hotel :)

Room Tip: Rooms on the south side are quieter and Corner suites are large and sunny...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 people have reviewed this hotel

Traveler rating
    10
    18
    7
    4
    14
See reviews for
8
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2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

Hi,,it is the third time of me in this nice hotel
Walking around hotel and and specially across istiklal ave is my great fan in nice istanbul thanks to mr umit ince the kind manager of that group of hotels

Stayed November 2013, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 23, 2013

We stayed in June 2011 for 5 days(4 nights)
We took the breakfast option ( which was obligatory by our private tour) but it was a great breakfast, many varieties everyday..coffee machine, yogurt, fresh orange...
AC and wifi in rooms were a plus..but the pool was too small and cold (June) we only tried it once and for 5 min..
overall it was a pleasant stay

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duabi
1 review
1 of 5 stars Reviewed August 17, 2013

We stayed at golden park for 3 nights, and the only advantage it has, it is in Taksim square and nothing more. we check in on 15th of August 2013 early morning.

once we entered the room we noticed the dusty and dirty carpet and the bath was full of dust and dirt, and the safe box was alo broken, we had to ask for all to be fixed several times.

During our stay, they were not providing any blades or toothbrush and toothpaste.

When we checked out, they followed us on the street saying that we have used the bar (a bottel of water and cola 12 TYL) but we had not, I explained to the front desk manager that and he said that I had to pay regardless, then I ased for the person who made the report and then he said that he made a mistake. and the fron manager said... "you go now it is ok!!!!" no apologies!!!

very disrespectful treatment in total.. Not recommending the hotel at all.. please check for other hotels like La villa, Green Park, Point hotel....

at the time their swimming pool was alo broken..such a big mistake booking at this facility...

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tehran, Iran
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2013 via mobile

I stayed in this hotel for 5 days with mutt Family, we had 3 rooms and the service was all the same, being in the 9 th floor was a bonus as we could use the terrace. The rooms were clean, the breakfast was awesome and every thing was ok during our stay. The location of the hotel is a great advantage as you can access the metro in the Taksim square and also walk back from the Istiklal street late at night. I highly recommend this hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bournemouth, United Kingdom
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 5, 2013

Ended up staying here for five nights after having problems with my visa when transiting through Turkey en route from England to a third country.

I initially checked in for three nights but ended up staying for five and found the reception staff to be exceptionally helpful when I twice had to check back in again having checked out. I am also very grateful for the help received in making sense of a document that I received from a local Consulate that was in Turkish and Arabic and that I needed to understand in order to resolve my visa issues.

Great location just a two minute walk to Taksim square and what's left of Gezi Park. Also convenient for the Metro and Funicular train. Plenty of shops, bars & restuarants also within walking distance. Protestors were out in force in Taksim square confronted by large numbers of armed police on the Sunday whilst I was there but didn't observe any violence.

OK so the room itself wasn't great what with the mattress that made my back ache, TV remote with dead battery's and instances of the cleaners leaving small bits of paper on the bathroom floor but these are minor details when set against the patience and understanding of the reception staff in helping me with my visa problems. They also looked after my baggage on a couple of occasions. Thank you for all of your help.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait City, Kuwait
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 16, 2013

1- General:
1- Rooms and baths were ok for a two or three star hotel.

2- No facial tissues were provided and when I asked for a pack of facial tissues in the morning, it was delivered in the evening after my second request.

3- The electric kettle was full of scale when I checked it and I had to clean it by simply wiping the insides walls with hot water and toilet paper. I wonder why they didn't think of that.
4- I must admit that the insulation was not efficient between the rooms in a way that I could here all sounds including verbal talks of my neighbors.
5- The TV set was of a size that you had to stay in a 2 meter distance in order to be able to see the screen clearly.


2- Air-conditioning:
1-My worst problem was the air-conditioning system (A/C) unit which was not up to the standards of central split units at all. It would operate fine within the first 20 minutes and then stop cooling except for blowing air with the fan sound so high.

2- I had to change the room because of poor A/C performance and also so much noise from neighbors.

3- The new room's A/C was the worst with high noise on all three fan speed levels and no cooling at all. Later I found out that the Hotel's administration switches off the cooling system to save energy and to cut on cost, and the customer has to be clever enough to ask them to switch the system back on again. "This usually happens very late at nigh.


3- Dining:
1- Breakfast buffet was OK if you disregard the inefficient waiters and their very poor command in English.

2- Some foods such as omelets were cold to the touch of a tongue and the boiling water for tea bags was only warm.

3- The buffet had the worst mushroom sauté with lots of salt and red peppers.

4- Gym:
1- The gym offered only a small sized swimming pool. All other equipments for a health club or gym were non operative even though they existed there.
2- The Spa offered message and relaxation choices.
3- The sanitary conditions were poor.
5- Room Cleaning and Conclusion:

1- I deliberately put 8 Turkish Lira coins on the table and went out. When I came back the money was gone. My friends told me that it was customary for the room service people to pick them up.

2- The room service cleaners didn't do a good job in cleaning the room except for their knowledge to tidy the bed.
They would leave bits of paper and other little rubbish behind waste baskets; leave the coffee cups and spoons unwashed, they didn't even bother to put them in their proper space in the coffee tray.

3- The reason I think that they have a problem understanding customer needs is the following brief in this point and the next one. This was so obvious with coffee/tea complimentary tray; when you use up all the brown sugar sachets and leave the white sugar unused, the cleaning person should know that it is time to bring more of brown sugar. But in this case they just left white sugar sacs instead.


4- One late night, looking for dinner in the lobby (and to get a better wi-fi signal than the one offered in the 6th floor), the receptionist positively directed me to the bar in the corner of the lobby. I went to the bartender and asked for a sandwich but he told me "The chef is not available tonight so we cannot serve you". You can go outside and get food from the grocery, he added.

I better leave the hotel, I told myself.

Room Tip: * Rooms on the back side are terrible because you only see the back walls, windows and cooling machi...
See more room tips
  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Park Hotel

Address: Lamartin Cad. No 22-24 | Taksim, Istanbul 34437, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #731 of 916 hotels in Istanbul
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Park Hotel 4*
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