From the moment we walked into the air-conditioned, beautiful, marble lobby we felt welcomed. We were immediately given fresh juice, checked in, and taken to our room. The staff was exceptional, making an effort to learn our names, (rare in such a large hotel!) In normal-four-seasons-style, there was a basket of fruit and goodies waiting for us in our room. At the four seasons there was a huge outdoor pool, by the Pool Grill, while also a beautiful marble lap pool indoors. We had a few spa treatments while we were there, which was wonderful. The spa had a hot tub and a selection of different scented steam rooms, which we enjoyed daily.The food at the Pool Grill restaurant was excellent, (we ate there twice for dinner, enjoying lighter fare) We did also enjoy a meal at the fancier restaurant. It was Ramadan, when we dinned at this restaurant, so we enjoyed a typical Turkish, massive, buffet feast; complete with live music. The buffet breakfast was also spectacular, so many options they had, for us to chose from. We had an included breakfast rate, otherwise we would have not wanted to pay $50 a person for such a breakfast selection, when all we really wanted was toast. The grounds were beautifuly landscaped and the view on the Bosphuros was like none other. We stayed in the new part of the hotel, instead of the original palace. If you can do it, the original palace had nicer rooms -- though much more expensive! We had a tour and lunch at the four seasons at Sultanahmet, and we were then much happier that we chose to stay on the water. We had dinner next door at the Kempinski Palace (the hotel we were considering staying at). While we enjoyed the dinner (and would highly reccomend their formal resturant) it actually felt dated and much more commercial than the four seasons. If I ever find myself in Istanbul again, there will be no hesitation on where to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 31, 2013
Dear Alexandra H,
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Thank you very much for taking the time to write a detailed review and sharing beautiful pictures. You made my day with your comments and I will share them with my team members, especially F&B and Spa as there is no greater motivator than our guests' feedback.
I'm happy to read that we managed to personalize your stay and you went home with nice memories of Four Seasons Bosphorus.
We hope that you find yourself in Istanbul again soon and we have the pleasure of welcoming you back,
Best regards to Toronto,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.