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“Near the famous attractions ” 4 of 5 stars
Review of The Byzantium Hotel & Suites

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The Byzantium Hotel & Suites
4.0 of 5 Hotel   |   Cankurtaran Avenue Akbiyik Street Number: 29 | Sultanahmet, Istanbul 34122, Turkey (Sultanahmet - Old City)   |  
Hotel website
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Hotel amenities
Ranked #140 of 973 Hotels in Istanbul
Certificate of Excellence 2014
A TripAdvisor Member
“Near the famous attractions ”
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed a one night stay as I roam around Istanbul for the first few months of 2015. It was a competitive priced hotel in the heart of Sutanahmet. The rooms were clean, a bit dated, but quite servicable. I was given an amazing sea view by the very cheerful front desk and the rest of the staff were very helpful and pleasant. The spa services are available to guests for an additional charge which was a surprise, and a couple treadmills make up the fitness center. Breakfast was ample with a wide selection of hot and cold items. Loved the presentation and the coffee was wonderful. Get a good price for your room and it's worth staying there as part of your Istanbul trip.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Public Relations Manager at The Byzantium Hotel & Suites, responded to this review, yesterday
Dear Tripa Adviser Memmber!

Thank you very much for taking the time to write such a detailed review regarding your stay in our hotel. It is a pleasure to read that you enjoyed your overall experience and found the staff very polite and helpful. As we always say, our people are our biggest asset at The Byzantium hotel & suit.İt was pleasure time for us to have you here.
Best Reguards!
Guest Relation Department
guestrelations@thebyzantiumhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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374 reviews from our community

Traveler rating
    210
    123
    27
    7
    7
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82
128
14
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Polish first
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  • Spanish first
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  • Turkish first
  • Any
English first
Denver, Colorado
1 review
1 of 5 stars Reviewed 6 days ago NEW

We booked and paid for this hotel via Hotels.com but were forced to pay again upon leaving in a rush for the airport. We reported the double charge immediately and were told we'd be refunded in 3 days. Despite numerous calls and repeated written confirmations that we'd get the money back, it's been over a month and we've yet to receive a cent.

I can only conclude that this hotel, while appearing nicer and more modern than some in Istanbul, is just the same as many cheap hotels: trying to swindle money from tourists.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel, perfect location - walking distance to some of the most important attractions and the Mosques, and also in a street full of restaurants; mostly friendly staff, and a lot of things to do in the hotel. They have many massage packages, sauna, Turkish bath, and stuff like that; too bad I didn't have the chance to take any of them. Room was a bit simple but still nice (and nice shower) and we had a great view to the sea. Highly recommended!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Halkla İlişkiler Müdürü at The Byzantium Hotel & Suites, responded to this review, 6 days ago
Dear Vanessa V,
It’s was a pleasure for host you in our Hotel,and thank you for choosing us.
It is really a big acess your opinion about our staff and hotel too.
With the hope to host you again.
Best Regards
Guest Relation Departament
The Byzantium Hotel &suit
guestrelations@thebyzantiumhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tirana, Albania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel three nights. Very good location,close to Blue Mosque,Haga Sofia and Top Kapi. Through our stay staff was very polite and helpful,food was very good. the rooms are very comfortable.
We would highly recommend staying at this hotel.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Guest Relations Manager at The Byzantium Hotel & Suites, responded to this review, 2 weeks ago
Dear Mr Alban!

İn name of all 'The bezantium team',we want to thank you for choosing us.İt was pleasure to have between us,either for a short time.We want to thanks for your coment.
Hope to see you in the future.

Best regards !

The Byzantium Hotel team
Guest Relation Department!
guestrelations@thebyzantiumhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Within just 2 blocks of the the Blue Mosque and Hagia Sophia it is in a great location but really the excellent and friendly staff is what made our stay so good.
The first day we arrived there was a snow storm and as such had to walk the last 2 blocks to the hotel as the taxi got stuck in traffic.
As we arrived the staff ushered us straight into the restaurant for hot coffee and breakfast before checking in.
Through out our stay they continued to be helpful with one member of staff even letting us use her train card for the day.

The hotel itself is in a perfect location with easy walking to the main attractions and surrounded by good restaurants and bars. The rooms are cosy but comfortable and the rooftop bar has an excellent view of the Blue Mosque, Hagia Sophia and the straights. It also has an enclosed restaurant that is good for cold days.

I would highly recommend staying here again.

Room Tip: Room with a water view Keeps you away from the noise on the street
See more room tips
  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Halkla İlişkiler Müdürü at The Byzantium Hotel & Suites, responded to this review, 3 weeks ago
Dear Saffadave!

I want to thank you for sharing your experience with us. I remember this stormy snow day ,how did you come.I am glad that you enjoy the İstanbul and your stay with us either in these cold days.
We will be waiting for you!

Best reguards!

Guest Relation Department
The Byzantium Hotel & suit
guestrelations@thebyzantiumhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beccles, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

What a great experience. After much concideration as to where we should go for a much needed winter break, we finally decided on Istanbul. The Byzantium Hotel became our choice of accomodation as it was situated in the historical centre of the city, a short walk from the Blue Mosque and the Haga Sophia.
We stayed at the Byzantium for 1 week. When we arrived we were told that they had upgraded our room to a suit. Which turned out to be beautiful.
The staff were polite, kind and cheerful throughout our stay, dispite the fact that some ended up staying on duty for several days continuously due to snow. They went out of their way to chat to us everyday and point out the places of interest that we should visit, giving directions and advice about trams, trains etc.
The breakfast menu was amazing.
I would recommend this hotel to anyone concidering a trip to Istanbul.
As for Istanbul itself, it is one of the most beautiful cities that I have ever visited. The people are lovely, thoughtful, kind and conciderate. The food fantastic, a meat eater and a vegetarian's paradise.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Halkla İlişkiler Müdürü at The Byzantium Hotel & Suites, responded to this review, 4 weeks ago
Dear Christina M!

It was a great pleasure to host such a warm and welcoming personality like you here at The Byzantium Hotel Istanbul.

Your review and all good pointing reviews are giving us such a great power and our staff is very proud with the service you enjoy.

Like to thank you for taking time to share your stunning review here on tripadvisor, we love to host you again like your own sweet home here at The Byzantium Hotel.
Best Regards!
Guest Relations Department
The Byzantium team
guestrelations@thebyzantiumhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 22, 2015

Stayed in this hotel for 3 nights. Close to all tourist sites. Extremely helpful staff. Excellent breakfast choice. Free internet. Will definitely stay here again. Was caught in the snow storm of Istanbul and the staff went out of their way to get me the shuttle bus at an earlier time.

  • Stayed February 2015, traveled solo
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Byzantium H, Halkla İlişkiler Müdürü at The Byzantium Hotel & Suites, responded to this review, 4 weeks ago
Dear Aga…!
We want to thank you for you time that find to share with us:your review is very important for us
.We want to thank you that you trust in us.
we would be glad to host you again.
We hope you come back and visit us, again very soon...
guestrelations@thebyzantiumhotel.com
Best Regards
Guest Relation Department
The Byzantium team !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Byzantium Hotel & Suites

Address: Cankurtaran Avenue Akbiyik Street Number: 29 | Sultanahmet, Istanbul 34122, Turkey
Phone Number:
Location: Turkey > Istanbul > Sultanahmet - Old City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites
Hotel Style:
#35 Spa Hotel in Istanbul
#79 Luxury Hotel in Istanbul
#114 Romantic Hotel in Istanbul
#133 Family Hotel in Istanbul
#138 Business Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Byzantium Hotel & Suites 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Byzantium Hotel is within walking distance to Topkapi Palace, St.Sophia, Blue Mosque, Hippodromme, Underground Cistern, Grand Covered Bazaar and many more historical sights. The terrace restaurant offers a breathtaking panoramic view of Istanbul. You will find a second home in Istanbul with The Byzantium Hotel. ... more   less 
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Also Known As:
The Byzantium Hotel And Suites
The Byzantium Hotel Istanbul
Byzantium Hotel Istanbul

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