I must start by dismissing all the previous BAD reviews about this hotel. I based my decision on those bad reviews and stayed at a different hotel on my arrival in Tashkent, and what a shame!!!!
Fortunately on my return trip I stayed for a night at the Tashkent Palace and what luxury! To start with the hotel is only 15 minutes away from the international airport. Since we left the next morning I am not sure how close or far it is from the city.
I am told that the hotel was closed for a month and that it is under new management.
Whatever happened, the transformation is magnificent and hence strike off all previous reviews - they don't count - especially the negative ones!
The staff were friendly, courteous and spoke English. Check-in was smooth, rapid and painless. The common areas of the hotel resembles a plush luxury European hotel with a piano bar and everything looks elegant and stylish - even the huge arrangement in the glass enclosure in the lobby.
The room and bathroom was spacious enough and spotlessly clean, elegantly decorated and the BED - the best I had slept in, in all of Uzbekistan and Kyrgyzstan. (If you are visiting these two countries let it be known that in general all mattresses are like slate boards - no exceptions except for the soft mattress at this hotel). The linen was clean, fresh and crisp and the fluffy down comforter was much appreciated. I had gotten accustomed to the thread bare towels on my travels here and was delighted to see the plush soft fresh towels in the bathroom.
We had a very early morning flight and were provided with coffee and tea and crisp croissants at the piano bar at 4.45 AM - what service!! Our friends who had a later flight were able to enjoy the breakfast and I am told that it was absolutely fabulous. I wouldn't doubt it from what I had experienced.
The intent of this review is again, to dismiss all previous bad reviews, because I made the wrong decision based on them. I enjoyed my stay at the luxurious Tashkent Palace and would only wish that other travelers to Tashkent will read this and book at this hotel. I absolutely and highly recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It is an honor to get a comment like yours! Thank you so much for your kind feedback. We are very happy that you enjoyed your stay with us; it is our goal to give our guest the most comfortable and enjoyable stay possible while staying in our Hotel. Thank you also for your comments about our breakfast-we appreciate it! We hope to welcome you back soon again,
With best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.