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“Slice of Turkey in Uzbekistan!!” 4 of 5 stars
Review of Hotel Dedeman Silk Road Tashkent

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Hotel Dedeman Silk Road Tashkent
4.0 of 5 Hotel   |   Amir Temur Street C 4, No 7/8, Tashkent 700000, Uzbekistan   |  
Hotel amenities
Ranked #6 of 32 hotels in Tashkent
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Slice of Turkey in Uzbekistan!!”
4 of 5 stars Reviewed November 12, 2011

I had only heard of the Dedeman local chain of hotels, exisitng all over Turkey. Hence, it was a complete surprise to see this property in Tashkent. The entry to the hotel is nice and leads you straight to the reception area, where a bevy of local faces welcome you with their warm smiles and smartly dressed uniforms. Good English I must say, and very helpful. The lobby is in an L shaped pattern and extends all the way to the Turkuaz restaurant, which can seat upto 60 - 70 people at one go.
The buffet breakfast is quite good with a wide variety of cereals, fruits, spreads and hot dishes, both vegetarian and non vegetarian. The banqueting chef as well as his team of people are very helpful and go that extra mile to assist you in getting you what you want and can cook up mostly any dish that you want. the conference rooms are quite good and huge, that can easily seat upto 200 - 300 people at one sitting. It can be broken up or combined into one entire meeting area.
The location is also very good, located in and around a few good nightclubs, bars and pubs. It also has the Markazy, former Sheraton hotel right opposite it. A good hotel, cozy and nice on any day.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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180 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Slovenia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 30, 2011

Good service, reasonable prices. Very good facilities- outside pool, inside pool, sauna , hamam, fitness room. Excellent live music in the restaurants for breakfast and dinner.
Nice to stay there.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2011

Very nice stuff!One of the best customer service that I've ever met.Guys on the reception desk are very professional.And best thanks to Rustem ,he help me a lot.Reception is great!If i'll be back in Tashkent I'll stay in this hotel again!

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2011 via mobile

I have stayed in this hotel for 3 days, liked the rooms, especially attentive housekeeping staff, good food, but a bit pricy though, but it's not that noticable when you get an high level service, also really good health club with lots of amenities. I've been in Intercontinental hotel quite often and now I decide to stay only in Dedeman.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2011

One of the best customer service that I've ever met. Staff is very polite and kind. Guys on the reception desk are very professional . Rooms are very clean and comfortable.
Hopefully next time I'll stay in same place.Well done guys

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
58 reviews 58 reviews
52 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 7, 2011

Was not that impressed this time breakfast still good but not the same friendly atmosphere.
Seemed short of things considering it is supposed to be 4 star hotel. The signature none alcoholic cocktail was unavailable because they had no orange or pineapple juice. I asked for Ice from room service it took three attempts then I had to speak to the duty manager.
They have also started bill chasing, you have hardly got your pot of tea and they are shoving the bill in your face which as a guest of the hotel is not good, you are hardly going to do a runner!!
Maybe I am getting fussy in my old age 

  • Stayed July 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 2, 2011

4th time staying here. Or even more...
Pro-et-contra:
(+) Good lacation, best place for business travelers in Tashkent (in my experience), free internet (LAN, wi-fi working unstable), pool not bad...
(-) Wild prices, baseless price for service level, noisy room, every sneezing will cost you something (price in attached file), polite but low-skilled staff (especially room service), dirty bed linen... and so on and so forth...

You'll have to stay here if you are in Tashkent - there is no reasonable alternative ... This is the only reason why you will not regret that stayed here.

Room Tip: Only bisiness
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  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Dedeman Silk Road Tashkent

Address: Amir Temur Street C 4, No 7/8, Tashkent 700000, Uzbekistan
Location: Uzbekistan > Tashkent Province > Tashkent
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 32 hotels in Tashkent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dedeman Silk Road Tashkent 4*
Official Description (provided by the hotel):
Dedeman Silk Road TashkentDedeman Silk Road Tashkent reflects a unique blend of Soviet architecture and Central-Asian Islamic culture and welcomes its guests with its 206 rooms, meeting rooms with capacity of 1000 persons, 3 restaurants, tennis court, fitness center, outdoor and semi-olympic indoor swimming pools. Dedeman Silk Road Tashkent, located in the center, provides accommodation and meeting facilities for international forums, conferences, seminars, trainings, presentations, sessions, business meetings and cultural events and serves its guests with “Traditional Dedeman Hospitality”. ... more   less 
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