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“shocked and disgusted” 1 of 5 stars
Review of Sen Saal

Sen Saal
Colombo, Sri Lanka
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Ranked #246 of 317 Restaurants in Colombo
Cuisines: Italian, Indian, Coffee Shop, Sri Lankan
Dining options: Breakfast, Delivery, Late Night, Takeout
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Takeout
Colombo, Sri Lanka
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“shocked and disgusted”
1 of 5 stars Reviewed April 25, 2014

Never go into sensaal at lunch time or when they are busy! Understaffed and poor training in reflected in the levels of service! having paid for lunch and kept waiting I left having spoken to the manager in regards to the shocking plate of rice and chicken that was placed in front of me! The food was uneaten!

  • Visited April 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Visitor rating
    17
    33
    29
    15
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Colombo, Sri Lanka
1 review
“Useless Customer Relationship”
1 of 5 stars Reviewed April 23, 2014

Useless ever pastry shop that I have ever been to. I would review your Union Place outlet at Negative 5. I had to wait for more than 30 minutes to get my Hot Chocolate.
And when I inquired about it the staffs and the manager was looking at me in a bad way. FYI the manager was in the outlet named Mr. Fiyas.
Will never visit SenSal no matter what happens.
Thank you,
Amr Rizwie

  • Visited April 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
9 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Standards have dipped”
1 of 5 stars Reviewed April 20, 2014

Had their chicken fried rice and hub ordered the pasta. The pasta was just over boiled pasta in tomato sauce lacking salt and any flavour whatsoever. The chicken fried rice was pretty bland with a few bony pieces chicken. Shorteats have dropped in standard too. The only decent item left is the banana bread.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Contributor
13 reviews 13 reviews
9 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Best Malu Paan ( Fish Bun ) Ive Had So Far”
5 of 5 stars Reviewed April 15, 2014

The Sen Saal is a good place to have an evening snack or a bite. The tastiest ive tried so far is the fish bun which is so soft n juicy n really fresh and they give it for just 50 Bucks. Most of the fish buns you eat outside have normally no fish in them.

  • Visited April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
Contributor
14 reviews 14 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
“Nah”
3 of 5 stars Reviewed April 12, 2014

Bakery products are good. Others are so so. Had pasta once from the Thibirigasyaya outlet. They just heated the dish which was on display and gave. It was spoilt. When we complain staff were insisting its not spoilt. I had to ask one of them to eat it if its not spoilt as they were telling. Then only they accepted its not suitable to eat.

  • Visited May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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