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“Oasis in the bustling city” 5 of 5 stars
Review of Casa Colombo

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Casa Colombo
5.0 of 5 Hotel   |   231 Galle Rd | Bambalapitiya, Colombo 4, Sri Lanka   |  
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15% off room rate
Ranked #1 of 30 hotels in Colombo
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Oasis in the bustling city”
5 of 5 stars Reviewed February 9, 2014

Great hotel
Every room
is a huge suite
Staff are excellent
Sad we only stayed 1 night
Would definitely return
Bar is excellent also
Each room has it's own personalised butler who arranged tuk tuks and restaurants for us.
Centrally located 10 mins from centre of town.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 12, 2014
One night is certainly not enough, and we too are sad that you could not stay longer with us at CASA Colombo. However we are very proud to have been able to make that one night a very special and memorable one for you.

Helping you with your little arrangements is our way of ensuring that your stay at CASA Colombo is hassle free, leaving you more time to relax and enjoy the atmosphere of our unique property.

We do look forward to the day when you will be returning to CASA Colombo, and a longer stay next time so that we get the opportunity to truly pamper you in the luxury that is CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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English first
Newcastle, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 4, 2014

This was the last stop on a month long honeymoon around Sri Lanka and we loved it! We had been looking forward to this Hotel based on the reviews and it did not disappoint. We love what they have done to this beautiful old building to breathe new life into it. Such a funky, cool place to stay. We loved how it was away from the main road, making it feel very secluded and away from all the chaos of Colombo. The staff were fantastic from Arrun (our butler), the room service guys, and all of the guys in the restaurant. THE FOOD WAS INCREDIBLE! We normally like to eat outside of the hotels as much as possible but we ended up eating 90% of our meals while in Colombo at the Hotel as the food was ridiculously good. I run a restaurant in Australia and i am not exaggerating when i say that the food quality and consistency were of Hatted restaurant standard. All in all, fantastic. Good job guys and i wish you all the best.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
An incredible stay, for an incredible couple! There was nothing more pleasing to us, at CASA Colombo, than making sure the last days of your special time together was memorable and fantastic in every way.

Chef and his Team are over the moon because of your comments, and they look forward to the day when they can take you on another gastronomic adventure at CASA Colombo.

Thank you so very much for your wonderful review and comments, which have really been a pleasure to read. We love it that you have had an amazing time at CASA Colombo, and look forward to many more visits from you, to relive the wonderful memories you made at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 4, 2014

Arriving very tired after flying in from Abu Dhabi we were delighted to be let into our room early,which enabled us to have a sleep thus making the most of the rest of the day .Thank you to the manager.
Room was quirky and comfortable.it was a quiet oasis away from the rush of the city traffic.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
CASA Colombo is certainly an oasis in the heart of the busy bustling city of Colombo, and we are very proud to be able to give you a relaxing time whilst with us, away from the busy streets and businesses of the City.

Thank you so much for a lovely review, and it is a real pleasure to note that you have enjoyed the difference and uniqueness of CASA Colombo. We do look forward to seeing you again within this oasis that is CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2014

Casa Colobo was so incredible we stayed there three times & we couldn't find anywhere in Colombo that compares to the incredible service, design & personality that this boutique hotel has. Don't go here if you want a standard hotel, with vanilla walls, bog-standard furniture, and bland background elevator music...you won't find it! Previous comments mention the noise, but in a bustling city like Colombo, you're never going to have complete peace & quiet so just turn up the amazing tunes they have on your surround-sound system!

The staff were incredible, and we've never experienced such an amazing welcome & level of hospitality that we received from our DOMO, Guyan. We stayed in several of the suites, but the best had to be the last one we stayed in (sorry can't remeber the name of it, but it was just off the restaurant & has french doors that open out onto the pool/courtyard). The food was amazing...try the traditional Rice & Curry and also the fresh seafood platter...one of the best we've had!

Thanks to all for an amazing stay!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
We are very proud to note that you have had an amazing stay at CASA Colombo. Thank you for some wonderful comments in your review, which we have shared with our entire CASA Colombo Team.

We do love being unique in every aspect, which we believe is what makes your stay at CASA Colombo that much more memorable. Personalized service? Well that is one thing we love to do, and something that is synonymous with CASA Colombo.

What an amazing review from an amazing guest, and there is nothing more we would love than to see you again soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salmiyah, Kuwait
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 1, 2014

At first, we weren't sure if we liked the room. It was just so different and we weren't sure what to make of the neon lighting under the bed. In the end, we loved it. The bathroom was fantastic, walk-in shower, etc. The sitting area off of the bedroom was lovely and comfortable. This place is as eclectic as it comes, a nice break from so many chain hotels. We stayed at Casa on a Thursday so can't say we were bothered by any noise. I'd definitely recommend this place, especially for a romantic getaway.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
We loved reading your review of CASA Colombo and are so happy to note that you have had a lovely stay whilst with us. Thank you for a wonderful review, which has really been a pleasure to read.

It is fabulous that you have found the design of CASA Colombo unique and exciting, this is what we endeavor to achieve and makes us very proud indeed to be a part of this fantastic property. We loved having you with us, and taking care of your every need, and to have been able to give you a relaxing and memorable stay.

Please do visit us again soon. We would love to see you soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 28, 2014

We absolutely loved the decor and the service was brilliant. The rooms are huge with very high ceilings and the bathroom amenities were the best of any place we've been (multiple scents and appeared to have been made locally by a company called "Janet") - very "boutique" feeling and could find no fault EXCEPT one. They really need to get the noise from the club next door sorted straight away. We had the royal suite and there was no way we could sleep in the bedroom - it was a constant thump, thump, thump all night. We actually took it upon ourselves to move the mattress out of the bedroom and into the main room and slept fine. The next day we switched to another room which appeared to be in a more central area of the hotel and again the noise was there, but we could drown it out with the AC to some extent. So I advise that you book a room that does not face that hideous club, which would mean a room that is NOT on the same face as their "Royal Suite". If they cannot guarantee this, you can look forward to a very loud "evening".

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
Thank you for reviewing your stay at CASA Colombo, and we are happy to note the wonderful comments you have given with regard to the service, rooms and amenities.

We are indeed sorry about the disturbance from the venue close by, and we assure you that we are working with officials and the venue to resolve the issue and are glad to mention that we have been making progress on the same.

You are very important to us, and as such we will work towards making sure your next visit will be most peaceful and relaxing.

We once again like to thank you for sharing your experience with us, which we take very seriously, irrelevant of whether it is positive or less so, and work towards making your experience at CASA Colombo that much more memorable.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2014

We arrived on Saturday 11th January at Casa Colombo with our friends.What a really cool place, we all loved the decor.
We were in a Corporate Suite and our friends in a Royal Suite both at the front of the hotel.

The reason why we have not given a higher rating is because around 1.00 am in the morning on the two nights that we stayed we were awoken and deprived of sleep by the constant thud of bass music from a local Night Club!

In the morning after the first night lying awake until 04:30 am when the music stopped we asked a waiter what all the noise was about.
After a lengthy pause we were informed there was a Hen Party in the Hotel but after we explained that the noise was from outside we were told that there was nothing that they could do about it as it was a Night Club nearby.
We were offered and given ear plugs for use on the second evening but they did not help in reducing the loud base music.

You really MUST do something about the Night Club unsociable row otherwise your ratings will fall very quickly which will result in you loosing business.

Breakfast was reasonable, good quality fresh fruit, toast only done on one side on both mornings.

We went on to the Theva Residency in Kandy and Hatton Tea Trails which were both truly 5 star.
Sadly you could not match these other two hotels
.
You could do a lot better!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, February 5, 2014
Thank you for some lovely comments in your review of CASA Colombo, and it is very nice to note that you have liked the décor of our very unique hotel!

Rest assured we have noted your comments and would like to reassure you that we are even at this moment working on the point you raised, and happy to note that positive progress is being made on the same.

On your next visit with us we look forward to giving you the most luxurious, delightful and restful stay possible. See you soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Casa Colombo

Address: 231 Galle Rd | Bambalapitiya, Colombo 4, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Colombo
#1 Luxury Hotel in Colombo
#1 Business Hotel in Colombo
#3 Family Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Casa Colombo 5*
Official Description (provided by the hotel):
A 200 year old mansion restored and converted to a retro-chic hotel with 12 exclusive designer suites, 2 trendy restaurants the stylish bar and tea garden, and a pink pool. Guests looked after by private Domos and transfers done in vantage cars or helicopters. ... more   less 
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Also Known As:
Casa Colombo Hotel Colombo
Casa Hotel Colombo

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