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“Excellent boutique hotel in Colombo” 5 of 5 stars
Review of Casa Colombo

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Casa Colombo
5.0 of 5 Hotel   |   231 Galle Rd | Bambalapitiya, Colombo 4, Sri Lanka   |  
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Ranked #2 of 34 Hotels in Colombo
Cairo, Egypt
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
66 helpful votes 66 helpful votes
“Excellent boutique hotel in Colombo”
5 of 5 stars Reviewed May 6, 2013

We stayed at Casa Colombo for two nights on a holiday to Sri Lanka.
The hotel is EXCEPTIONAL in every way: a converted 200-year old house with remarkable designs in every corner; a relaxed atmosphere with excellent service; very friendly and attentive staff; and delicious food... a perfect combination.
The hotel has a personal "Domo" for every room. Ours, Arrun, helped with everything we needed (including organizing a tuktuk for a day tour of the city), and was very friendly (so was everyone else) making our stay a memorable one.
The hotel, with a number of options for eating and drinking, also attracts locals which adds to its charm.
I would stay there again with great pleasure, and would recommend it even to my most demanding friends!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 8, 2013
CASA Colombo has won many awards in the past, but there is nothing more rewarding than reading a wonderful review from a guest who has had a wonderful experience whilst with us. Comments such as yours is what keeps us going and what keeps us wanting to achieve more and more, and it makes us so proud to be a part of this unique experience we call CASA Colombo.

We are so happy to see your recommendation of us to your friends, as this proved beyond a doubt that we have achieved what we set out to do, which is to give you a very personal and unique stay at CASA Colombo.

Please visit us again…….. We would love to see you again soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
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669 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2013

Friends of ours recommended Casa Colombo to us, saying 'you just HAVE to stay here'. I can't agree more. Everything you could want in a small hotel, such a sanctuary from the (brilliant) hustle and bustle of Colombo. as I write, my wife is scrambling to get us one more night there, on our way out of Sri Lanka.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 6, 2013
What an amazing review you have given us….. Thank you so very much. We absolutely loved it.

We are so happy that you went with your friends’ recommendation of us and came to stay at CASA Colombo, and that you have been able to have a unique CASA Colombo experience whilst with us. Yes, we have been called an “oasis amid the busy city of Colombo” many times, and we are so proud to be just that….. a place where you can come in after a busy day of shopping or sightseeing and simply relax and be pampered.

We would love to see you again at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 1, 2013

We finished our 12 day trip through Sri Lanka at Casa Colombo. Wow, what a place. Casa Colombo is a sanctuary from the hustle and bustle of the streets, as well as the heat. It is an amazing refurbished building with great little spaces to hide away in. The garden was nice and shady and the pink pool very relaxing. The room blew us away, giant sized room with all the mod-cons.. laptop, music system, designed beautifully to make you feel like a Queen. The bathroom was incredible with massive windows to make it light and airy, coloured glass for privacy and the enormous copper bath for the ultimate soak. Prices were incredibly reasonable and the staff were great, awesome service and a very friendly attitude was prevalent throughout. I would definitely stay here again and recommend it to anyone who wanted a taste of luxury while not blowing the budget. Just lovely.

Room Tip: We stayed in Suite 4, it has the most amazing bathroom I've ever seen with a giant copper bath r...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 6, 2013
Your review of your stay at CASA Colombo is nothing short of being wonderful… thank you so very much. We are proud to have been able to give you a fabulous experience and to have looked after you whilst you were with us.

We don’t just like to treat you like royalty…. We like to treat you as family, since there is no one in the world we love to take care of more than our family members. Once you stay at CASA Colombo, you become a part of the CASA Colombo family, and our greatest endeavor is to take care of your every need.

We are so happy that you enjoyed your stay with us, and we would like to humbly welcome you back to your “home away from home” very soon.

Sunny regards,
Horst

General Manager
CASA Colombo
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Bangkok, Thailand
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 26, 2013

We were in awe of this hotel, having spent 7 days travelling up the west coast with our children we decided to end our holiday in style. We were not disappointed!

We stayed in one of the Royal Suites and it certainly lived up to our expectations. The private Jacuzzi and sun area were amazing. The lounge area had all of the necessary equipment with some nice touches like the remote controls for the lights in all rooms.

The personal "Domo" (like a butler) was on-call 24 hours if you really needed him, but we didn't really use him.

Breakfast was exquisite, the home made pastries were divine and I could have eaten them all day. The menu of the HVN restaurant was also delicious and well priced.

The hotel manager was also very helpful and this added the personal touch to our stay.

We will be returning to Colombo and we will definitely be staying here again!!

Room Tip: Pay the extra money and go for the royal suite, you will not regret the extra 30GBP per night.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
We definitely want to see you again at CASA Colombo! Thank you for a fabulous review, which we have shared with our entire CASA Colombo team.

Hospitality, to us, is all about that personal touch, and this is what we endeavor most to achieve. It is also what will bring you back to CASA Colombo over and over again. We realize that people such as yourself like to have a very personal and intimate experience while travelling, instead of the purely establishment hospitality of the old days. This is what we want to give you when you come to CASA Colombo.

Thank you once again for some wonderful thoughts, and we were very happy to have taken care of you. See you soon.

Sunny regards,
Horst

General Manager
CASA Colombo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2013

We loved the quirky design and after 10 days travelling around Sri Lanka we were happy to finally receive a satisfying service. Arrun our personal domo was very helpful and made sure we enjoy our time there.
Great food in HVN restaurant and excellent cocktails in the Zaza bar.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
We are so happy that you have found our service at CASA Colombo to be satisfactory. Thank you for sharing your experience with other travelers on Trip Advisor.

We are also pleased to note that you have enjoyed some time at the Zaza Bar, and trust you also had the opportunity to sample some of our exotic teas served there during the day time. If we have been able to give you a unique and wonderful experience whilst at CASA Colombo, then we have indeed been a success.

We look forward to seeing you again soon at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
70 reviews 70 reviews
40 hotel reviews
Reviews in 49 cities Reviews in 49 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed April 19, 2013

Me and my family went to Colombo, and Casa Colombo was our first stop of our 10 days tour of Sri Lanka.
At casa Colombo you really feel as royalty, the whole staff is always ensuring that everything is perfect for you and the team is always carrying a smile on their faces.
My girls just loved this boutique hotel – specially the mac computer on the room and the ipod dock.
The room was fabulous & huge, with a separate seating room and huge bathroom. The bathroom amenities were so good.
We stayed only for 1 night, but we enjoyed every moment
The meals were also delicious. We had dinner there and the ambience was so nice. The breakfast was a la carte, but with lots of fresh juices and fruit, toasts, pancakes, eggs, they will provide a full breakfast as your request.
The hotel is located a little away form the main centre of Colombo, but that’s why is so secluded.
I truly recommend Casa Colombo to all who cares for little details assistance.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, May 1, 2013
Your comments with regard to our service, rooms, meals and ambience, were read by our entire CASA Colombo team. We are so very happy to have been able to give you a great start to your vacation.

We also feel that it is the little things that always count a great deal, and we always endeavor to ensure that your every tiny little need or want is met by us at all times. We love nothing more than to read that you have had a wonderful experience whilst with us, and we look forward to seeing you time and time again at CASA Colombo.

Sunny regards,
Horst

General Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Top Contributor
154 reviews 154 reviews
27 hotel reviews
Reviews in 66 cities Reviews in 66 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed April 18, 2013

Having read all the reviews it was a must that we had to stay here. On the face of it the "boutique hotel" is lovely. On first impression our room was lovely, very spacious, nice big bath, excellent air con (which is a must), dressing gowns, plenty of towels and a very big bed - very comfortable and an excelelnt nights sleep. The fancy light switches and lights are a nightmare. No i-pod in room to watch the films (as per the website), used the dressing gowns on the first night - they were then taking away and not returned for the rest of our stay, damaged hair dryer.

The breakfast range is quite good, an american breakfast, plenty of fruit, yoghurt & cereal, pancakes and some Sri Lankan dishes. The breakfasts I had I thought the quality was very good. Again, attention to detail lets it down. One morning my breakfast came with beans, the next it didn't. In a boutique hotel it's the little things that make it a boutique hotel. Having a Domo, I guess it's a nice idea, some people may love it but honestly I didn't quite get it, someone buzzing around asking pointless questions like have I ordered breakfast when half of it is sat on the table in front on me -all rather unnecassary and a little annoying.

I had a nice stay but it needs to pull it's socks up with attention to detail.

Forgot to mention - the bar staff, waiters are very professional, freindly and a credit to the hotel.

We both used the spa - amazing, so relaxing. I had a super duper man treatment which was bliss.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GmCASAColombo, General Manager at Casa Colombo, responded to this review, April 22, 2013
Thank you for taking the time to review your stay at CASA Colombo.

We are happy to read your nice comments, however, you are perfectly right - is the little things which makes all the difference. We at CASA Colombo get it often right and we are really sad to see if we have not got it right, rest assured it will be worked on immediately and maybe one day we have the pleasure of welcoming you back at CASA Colombo

CASA Colombo would love to have you back and prove we are better than that.

Sunny regards,
Horst

Genera Manager
CASA Colombo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Colombo

Address: 231 Galle Rd | Bambalapitiya, Colombo 4, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Colombo
#2 Romantic Hotel in Colombo
#2 Luxury Hotel in Colombo
#4 Family Hotel in Colombo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Casa Colombo 5*
Number of rooms: 12
Official Description (provided by the hotel):
A 200 year old mansion restored and converted to a retro-chic hotel with 12 exclusive designer suites, 2 trendy restaurants the stylish bar and tea garden, and a pink pool. Guests looked after by private Domos and transfers done in vantage cars or helicopters. ... more   less 
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Also Known As:
Casa Colombo Hotel Colombo
Casa Hotel Colombo

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