I have stayed at this hotel for a business trip, while I was familiarizing myself with the market on budget hotels. First of all, this hotel is not budget, it still charges 100$ a night.
I arrived late after a long day at work. So all I wanted was my room in a hurry. Took them about 20min for the check-in. Great impression. It appeared to me that no one at the reception knew what they were doing. There were about 5 people at the desk at the same time but the ineffectiveness they had achieved, I had never seen before. And I stay in a lot of hotels. They must be the most effective hotel team on earth.
Then they brought me to the room. This building must have been built as apartments and not a hotel. The rooms are so tiny and very poorly furnished. Staying at that room felt so depressing that I had to drink a bottle of wine just to pass out.
I woke early and checked out at around 7am before having my breakfast. I cannot judge the breakfast but I really did not want to try. During check-out there was the same issue. No one knew what they were doing. Took them another 15min by when I lost my nerves. I booked through my agent which had paid for the hotel, but because they took so long I paid it myself so I could finally leave this place of horror.
The best thing was this: One of the older guys at the reception said he used to work at Hilton before. Wonder why he is not working there anymore.
Don't even think of this place. I went straight back to the Taj and stayed there. I had enough of bad hotels...
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, TripOnline SA, Despegar.com, Odigeo and Tingo so you can book your Global Towers Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Global Hotel Colombo